- Number of tours
- 121
- Age Range
- 5-80
- Number of reviews
- 1,031
- Response rate
- 92%
- Response time
- 3 hours
Costsaver Reviews (1,033)
Write a review- JF
Jodee
Written on August 25th, 2025Jeff Allen our Cost-savor tour guide was amazing and impressed with his experience. The overall trip was high impact and timely to see all the sights. Having a …Read more - LT
Lorette
Written on August 21st, 2025Constantly having to pay for excursions. When not on a paid excursion, it would have been nice to have printed options or a map, including a place to meet.Costsaver commented on this review
Thank you for sharing your feedback with us. We are sorry to hear of your disappointment regarding the excursions during your trip. We thank you for your feedback about the Optional Experiences and know that our future travellers will also. However, Optional Experiences are for those wanting to encounter as much as possible while allowing others the freedom to experience a destination independently; these experiences are not mandatory and will only ever be booked at the client’s discretion. We also appreciate your view that clearer guidance and printed options would have enhanced your time when not taking part in these activities. Your suggestion of providing maps and meeting points is very helpful, and we will ensure it is passed on to the relevant team for consideration. We truly value your comments and apologise that your experience did not fully meet expectations in this regard. Thank you once again for taking the time to share your perspective, which helps us to continue improving for the future. - FB
Frederique
Written on August 20th, 2025Great Tour Director & coach driver. Kudos to Alexis & Blair for making the journey stress free & enjoyable! The hotels were fine except for the one in Jasper, …Read moreCostsaver commented on this reviewThank you for taking the time to share your feedback with us. We are truly delighted to hear that you enjoyed your Wonders of the Canadian Rockies tour and that the Travel Director and Coach Driver helped make your journey both stress-free and enjoyable. It is always wonderful to know when our Travel Directors and Coach Drivers have such a positive impact on our guests’ experiences. We appreciate your comments regarding the hotels. We are pleased to hear you enjoyed your stay at the Sun Peaks Lodge, though we are sorry to learn that the Lobstick Lodge did not meet expectations, particularly in relation to accessibility for luggage. Please accept our apologies for this inconvenience. Your feedback has been noted and will be shared with our Operations Team as part of our continuous review process. It is also great to hear that you found the additional experiences enhanced your trip. We agree that these special moments can make a journey even more memorable, and we are pleased you were able to enjoy them. Thank you once again for your kind recommendation and for travelling with us. We hope to have the pleasure of welcoming you back on another adventure very soon. - DC
Dustin
Written on August 17th, 2025Extremely disappointed. Optional excursions as sold to us by tour guide, Steen, was completely misrepresented and overpriced. When I tried speaking to Steen abo…Read moreCostsaver commented on this reviewThank you for choosing to travel with us and for sharing your feedback. We are sorry to learn that your experience left you feeling extremely disappointed. It is concerning to hear that the optional excursions did not meet your expectations and that you felt they were misrepresented and overpriced. We also regret to hear of the way your concerns were addressed, as every guest deserves to feel respected and listened to. Please accept our apologies for the distress this caused and for the impact it had on your overall enjoyment of the tour. Your feedback regarding both the excursions and the interaction with your Travel Director has been shared with our Operations team so that it can be fully reviewed. We take such matters seriously, and your comments will help us to ensure that improvements are made where needed. We appreciate you taking the time to bring this to our attention, even though it was clearly an upsetting experience for you. We hope that, despite these difficulties, there were still some positive memories made during your travels. Most importantly, we hope you will allow us the opportunity to restore your confidence in us on a future journey. - MH
Michael
Written on August 17th, 2025Nice place to visit. Its amazing view. It will be nice if we had seat rotation. We were seated in the back the whole time. The 2 in our group was moved forwar…Read moreCostsaver commented on this reviewThank you for being our guest and travelling with Costsaver, we appreciate your feedback and great ratings. We hope you have enjoyed the beauty of Canada. We hope you will travel with us again.
Popular Tours
Why Costsaver?
WE PLAN, YOU PACK.
You can count on our team to deliver incredible itineraries with all your essentials included. From quality hotels to reliable transport, tasty meals and doing good, you can travel knowing we’ve taken care of every last detail, crafted with over 105 years of experience and local knowledge on tap. Simply select your trip, pack your bags and we’ll take care of the rest.
GET WHAT YOU PAY FOR (LITERALLY).
With Costsaver you'll enjoy cost certainty from the get-go, with a cozy place to rest your head, comfortable transport, friendly guides, essential sightseeing and the perfectly planned itinerary all included. From there, just add Choice Experiences to suit your budget and interests.
Essentials By Us, Tailored by You
We take care of all your tour essentials so you can tailor the rest.
QUALITY HOTELS.
After a busy day out and about doing your thing, you’ll need a cozy, comfy place to rest your head and come home to. Our range of quality hotels gives you everything you need and nothing you don’t.
MANY MEALS INCLUDED.
From group dinners to buffet breakfasts and more, many days come with meals included. But we also know when it’s worth letting you roam free so you can follow your tastebuds to iconic eateries and local markets.
ALL THE BIG SIGHTS.
While we’re all about the offbeat paths, the roads frequently traveled can be pretty cool too. So we make sure you have access to all of the must-see landmarks on just about every one of our tours.
GROUP TOURS.
If you’re in a small or large group, a group tour with Costsaver is the perfect way to celebrate a special occasion, milestone or simply spend time creating new life-long memories together. Choose to join an existing group tour to meet other like-minded travelers or turn any of our value tours into a private vacation.
COMFORTABLE TRANSPORT.
With years of experience our Drivers get you from A to B with no wrong turns in sight. They do it in air-conditioned coaches, equipped with onboard bathrooms, Wi-Fi and charging stations, which are in the top tier for emissions and quality.
INSIDER KNOWLEDGE.
Our Travel Directors eat, sleep and breathe the destinations they take you to, so you’ll enjoy a host of insider tips and local secrets. Passionate and friendly, they’ll make sure you’re clued up and won’t miss a beat from start to finish.
MAKING A DIFFERENCE.
We know responsible travel is more than just a nice-to-have. With this in mind, we select experiences that help us do good in the world and set the strategy that guides how we run our offices and tours to be a force for good.
1000+ WAYS TO TAILOR YOUR TOUR.
When it comes to travel, different people dig different things. And while other tours have a set plan each day, Costsaver is more of a ‘mix and match as you go’ type vibe, through a curated selection of Choice Experiences available on every tour. This is the secret sauce that makes us, supercharging your tour beyond the main must-sees and giving you the flexibility to tailor your tour your way.
Some days will have multiple Choice Experiences to choose from at any one time. Other days and times, just one. Some days, none at all. Simply opt into or out of each one based on your interests, your budget and even your mood that day. Choose what you want. Leave what you want. Pay as you go. Happy days (and nights).
Responsible Travel
Travel the world. And change it.
Choosing Costsaver means choosing a travel company that has sustainable tourism at its heart.
MAKE TRAVEL MATTER®️ EXPERIENCES.
On every tour you can experience at least one MAKE TRAVEL MATTER® Experience. Working alongside local communities and organizations, these experiences are designed to leave a positive impact on the places, the people and the wildlife we encounter along the way.
HOW WE TREAD RIGHT.
Our 5-year How We Tread Right Sustainability Strategy shapes everything we do, from the way we run our business, to the places we choose to visit, to the things we do there and more. It’s based on 11 measurable goals anchored to the UN’s Sustainable Development Goals.
ON TRACK TO NET ZERO EMISSIONS BY 2050.
As the only tour company with validated near-term and long-term net zero science-based targets, we're dedicated to reducing and removing greenhouse gases from the atmosphere to help combat climate change.
DIVERSITY, EQUITY AND INCLUSION.
For us, this is the foundation of meaningful travel: to meet different people, experience different cultures and learn new perspectives. Therefore it’s engrained in everything we do, at all levels of our business.
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Frequently Asked Questsions
What different kinds of experiences are available on my trip?
At Costsaver, we take care of the essentials, and you tailor the rest to your interests. On a Costsaver tour, we'll show you the big sights and then leave it up to you for the rest of your tour. With over 1000+ Choice Optional Experiences to choose from, you get to experience a destination in your own way. That's why Costsaver is the ultimate unpackaged tour.
Is there a single supplement?
If you prefer the privacy of your own room, you can opt for a solo room. This option incurs a single traveller supplement. The cost will depend on the trip and departure date. On many departures, you can enjoy single room upgrades or reduced single supplements.
What is a Travel Director?
Our Travel Directors come from a variety of backgrounds, but they all share a passion for travel and their home countries. These experienced professionals show you what the guidebooks can’t – a true insider’s perspective of each destination. Each Travel Director has been through a bespoke training program, and many have at least five years’ experience under their belt.
What facilities can I expect on a Costsaver coach?
Regardless of where in the world your tour visits, we do our best to ensure your coach is as comfortable as it can be. However, there can be differences depending on where in the world you're visiting.
Costsaver Coaches in Europe, North & South America, Australia, and New Zealand tours
We take great pride in having the finest fleet of fuel-efficient, fully air-conditioned coaches – all with reclining seats and on-board restrooms. The coach windows have a high vantage point perfect to take in all the glorious scenery, whether it’s a grand rural landscape or an urban city center.
We also have onboard Wi-Fi. Please note, the coach Wi-Fi uses the 3G mobile network, which means the connection can be slower than standard broadband.Costsaver Coaches in Africa and Asia tours
We're proud to offer luxury air-conditioned coaches with Wi-Fi in most countries. Africa and Asia tour vehicles do not have Wi-Fi on board. On Asia tours, there are no onboard restrooms
Will I have enough free time?
Yes. At Costsaver we take care of the essentials, and you tailor the rest. Each trip includes the must-see sights plus plenty of free time to fill with whatever you choose. With over 1000+ Choice Optional Experiences across our tours, there's something for everyone.
What if I become ill on my trip and am unable to continue?
Your Travel Director will assist you with a doctor’s visit or hospitalization should you require. Costsaver’s dedicated Guest Support Department in Europe, or Operations Department in the relevant country, will contact you to offer assistance and advice, coordinate with your travel insurance company, and keep in touch until you are able to re-join the trip or return home. This service is included in the cost of your trip; however, it is not a replacement for travel insurance.
Do I need travel insurance?
We highly recommend you purchase travel insurance prior to your trip. This will ensure you have peace of mind before and while travelling.
Your insurance should cover trip interruption, personal injury, medical expenses, and evacuation and patriation cover (including during pandemic events).
What do I need to know about border crossings, visa requirements, and passports?
Information about border crossings and visa requirements varies by destination. Please check the destination you're visiting prior to traveling for more information.
Guests are required to ensure that their passports remain valid for at least six months beyond the end of their journey and obtain all necessary visas and permits. Multiple-entry visas may be necessary for countries visited more than once during the trip.What do I need to know about border crossings, visa requirements, and passports?
It is essential for guests to contact the nearest embassy or consulate of the countries they plan to visit well in advance, as visa requirements may vary based on your passport’s place of issue, and the processes can be time-consuming.
It is also advised to consult with your Travel Agency, the local consulate or Embassy of the visited countries to determine visa requirements and the application process.
Contact our Travel Experts
+64 4888 0182
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!