- Number of tours
- 13
- Age Range
- 3-99
- Number of reviews
- 274
- Response rate
- 92%
- Response time
- within 1 day
Highland Experience Tours Reviews (274)
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Leyla Bianca
Written on August 22nd, 2025Highland Experience provided a stellar experience. The guide, Rob Hall, was great, informative and had an amazing personality that kept us all laughing. The hot…Read more- MJ
Mary E
Written on August 16th, 2025Disappointed that the Amber wind warning prevented us from riding on and seeing the steam train. You should make the stop at the Kelpies Sculpture park a regula…Read more - C
Christina
Written on August 13th, 2025Only complaint was that the tour group members stayed overnight at different locations. This resulted in the days being longer due to the driver having to pick…Read moreHighland Experience Tours commented on this review
Hi Christina, Thank you for your feedback, and for joining us on the 4-day Isle of Skye and Jacobite Steam Train tour! We understand your point about the longer days caused by the pick-up and drop-off of guests staying in different accommodations. This can occasionally add some time to the schedule, and we appreciate your patience with that. As our guests have a variety of needs, such as family rooms, ground floor access, or travelling with children we work closely with our accommodation partners to offer the most suitable options available at the time of booking. In busy periods, this sometimes means using different locations to ensure everyone is comfortably and appropriately accommodated. We’re glad you shared this with us, as we’re always looking to refine our processes while keeping flexibility and guest comfort a top priority. We hope the experience, scenery, and memorable moments made it a worthwhile adventure! Warm regards, Highland Experience Tours Kristen
Written on August 5th, 2025Kenny was amazing! Thanks for all the insight and great playlist!Highland Experience Tours commented on this reviewHi Kristen, Thanks so much for your wonderful feedback! Kenny will be thrilled to hear you enjoyed his insights and playlist it’s all part of making the tour memorable. We’re so glad you loved the 4-day Isle of Skye and Jacobite Steam Train experience! Hope to welcome you back on another adventure soon! Best wishes, Highland Experience Tours- JS
Jaime
Written on August 5th, 2025Was a wonderful and pleasant trip. Loved our tour guide, Craig he was very informative and funny. Have already recommended this tour to other people.Highland Experience Tours commented on this reviewHi Jaime, Thank you so much for your lovely review! We’re delighted to hear you enjoyed the 4-day Isle of Skye and Jacobite Steam Train tour and that Craig made it both informative and fun. We really appreciate you recommending us to others it means a lot! We hope to welcome you back on another tour soon. Warm regards, Highland Experience Tours - MS
Malek Bibi
Written on August 3rd, 2025The driver was witty and knowledgeable although I occasionally found it hard to understand his Scottish accent. The seats were comfortable but the air con did n…Read moreHighland Experience Tours commented on this reviewHi Malek, Thank you for taking the time to share your detailed feedback. We're so pleased to hear that you enjoyed the beautiful sights, well-paced itinerary, and the hospitality of many of your B&B hosts. It's great to know that the breakfasts and stops along the way made a positive impression! We’re sorry to hear about the issues with the air conditioning and some challenges with accommodation layout. We understand that attic rooms and stairs can be tricky, and we truly appreciate you highlighting this. While many of the guesthouses we use are traditional properties with character, we always do our best to accommodate accessibility needs. If you have any preferences regarding room types or mobility concerns, you're very welcome to let us know at the time of booking, and we’ll do everything we can to make suitable arrangements. We’re also happy to hear you found the guide both witty and knowledgeable and we appreciate your patience with the Scottish accent! ???? Thanks again for choosing to tour with us, and we hope to welcome you back on another adventure in the future. Warm regards, Highland Experience Tours Susan
Written on August 2nd, 2025we had a great tour guide with a great sence of humor.Highland Experience Tours commented on this reviewHello, Thank you for your excellent review of our tour, I hope you had a great experience. Kind regards, Scott Highland Experience Tours- BC
Beth
Written on July 31st, 2025We had a wonderful time and enjoyed the whole trip.Highland Experience Tours commented on this reviewHi Beth, Thank you so much for your lovely feedback! We're delighted to hear you had a wonderful time on the Jacobite Steam Train & Great Glen tour. It's always great to know our guests enjoy the full experience! We hope to welcome you back for another adventure soon. Warm regards, Highland Experience Tours - BD
Brenda J
Written on July 27th, 2025I chose this tour mainly because it included the Isle of Skye and I had heard from so many that this was the most beautiful place they'd ever been to. They wer…Read moreHighland Experience Tours commented on this reviewHi Brenda, Thank you so much for sharing this beautiful review of your Scottish Choice tour! We're absolutely thrilled to hear that the Isle of Skye lived up to your expectations and that your entire journey left you with such a strong sense of wonder and gratitude. Rob will be delighted to know that his knowledge, flexibility, and thoughtful care made your experience even more special. We’re proud to have guides like him who go above and beyond to bring Scotland’s rich history and beauty to life. It’s great to hear the accommodations, breakfasts, and the size of the group all added to the comfort of the tour and ocean-view rooms are always a bonus! We’re honoured to hear that Scotland might have just edged out Ireland in your hearts! ???? We hope to welcome you back again someday for another unforgettable adventure. Warmest wishes, Highland Experience Tours - CT
Carol
Written on July 23rd, 2025I am amazed at the amount of places covered.Highland Experience Tours commented on this reviewHi Carol, Thank you for your kind words! We're so glad to hear you were impressed with how much was included in the Jacobite Steam Train & Great Glen tour. It’s a truly special route, and we love showing off so many beautiful spots in one day! Hope to see you on another adventure soon! Warm regards, Highland Experience Tours
Highland Experience Tours Tours
Experience Scotland Safely
Keeping You Safe
The safety of our passengers, our colleagues and the wonderful local communities we visit is of the utmost importance to us and we are taking the following steps to ensure that it continues to be held paramount.
Your tour guide is used to making changes under pressure to give you the best experience possible. They are kept up to date on current safety protocols and will ensure that all passengers adhere to safety advice in order to ensure a safe journey for everyone. Your guide will carefully manage passengers boarding and disembarking the vehicle and the location of seats for passengers on board. Your guide will wear a facial covering except when driving in accordance with Department for Transport guidance.
Sanitised Vehicles
Our luxury vehicles will be deep cleaned by hand before and after each tour. In addition to this all vehicles will be further sanitised after each tour using a fogging machine. The antibacterial and antiviral disinfectant used in the fogging machine is distributed throughout the vehicle in a fine mist. This ensures all areas including touch surfaces and seats are fully sanitised and the vehicle is safe and ready for each tour.
Contactless Check In
In order to maintain minimum contact please provide your name and booking reference at check in. Printed confirmation is not required.
During Your Tour
Each passenger will keep their own seat throughout the tour. Any common touch points will be regularly wiped down by the driver/guide throughout the tour.
Hand Sanitiser
Hand sanitiser will be available on all of our vehicles. We strongly advise passengers to use this when boarding and disembarking from the vehicle. It will remain available for your use throughout the tour.
Face Coverings
All passengers on board must wear a face covering while boarding and travelling on board the vehicle in line with Scottish Government advice. Masks are available to purchase if you arrive without a face covering. **If you are medically exempt from wearing a face covering please let us know in writing in advance of your travel date**
Our Trusted Partners
We work hard to ensure that all accommodation providers, service providers and visitor attractions that we work with also prioritise safety and follow up to date Scottish Government advice to ensure you have the safest possible experience in Scotland.
Our Team
We are on hand via e-mail and telephone if you have any questions before your tour and will be happy to help with any last-minute queries when you arrive at our departure point.
We can’t wait to welcome you on tour and explore Scotland with you. Let’s work together to create the best and safest experience for everyone.
Questions & Answers
Should I get travel insurance?
We highly recommend you take out travel insurance.
What should I bring with me?
As above, it is always advisable to be prepared for any weather in Scotland so a jacket is always a good idea! A bottle of water for hydration and a camera to capture the spectacular views and you are set to go!It is not necessary for you to bring your own meals, as we will stop throughout the day in small towns or villages where you can purchase food, however you are more than welcome to bring along snacks or a packed lunch.
What should I wear?
Whilst there are no strenuous physical activities on our tours, we would recommend you wear comfortable clothing and shoes, and a jacket is always advisable.
What will the weather be like?
Scotland is routinely unpredictable, but we do have a very temperate climate. The geography of Scotland means that it does rain more frequently in the west of the country and there are stronger winds in the east.
Are there luggage limitations?
Due to the size of our vehicles, on our multi-day tours, we guarantee to carry one piece of luggage per passenger of 55cm x 40cm x 20cm, with a maximum of 15kg. This is equivalent to hand luggage allowed in an aircraft cabin.Should you have larger suitcases or luggage, there are left luggage offices at the train and bus stations in Edinburgh, Glasgow and Inverness.If you are wishing to bring your luggage with you on a one-day tour, please contact us for further arrangements.
Is there an age limit?
We are happy to welcome anyone from the age of 3 years old and up on all of our scheduled tours!We can only accept children under 3 on the Multi-Lingual Highland Adventure one-day tour and they will travel at the appropriate infant rate. We cannot accept children under 3 on any other scheduled tour.
Where does my tour depart from?
Our departure cities are Edinburgh, Glasgow and Inverness, and our departure points are as follows Edinburgh Highland Experience Tours Caffe Nero 1 Parliament Square High Street Edinburgh EH1 1RE Glasgow Highland Experience Tours 266 George Street Glasgow Inverness Highland Experience Tours Stance 7, Inverness Bus Station Margaret Street IV1 1LT
When do I need to check-in for my tour?
Check-in closes 15 minutes before your tour is due to depart.If you think you will be late for check-in, please contact us as soon as possible to let us know. In fairness to all passengers, our tours will depart promptly at their scheduled time.
Will I have time off the vehicle?
When we plan our tours we aim to get as much of a balance as possible between free time and travelling time. We want you to experience the best of Scotland, so you will not be travelling for much more than two hours without a break on any of our tours.
Is tipping required for the driver?
A gratuity for good service is always appreciated.
How many people will I be travelling with?
Our vehicles range from 7 to 33 seats. Please note that the number of passengers and vehicle size, on your tour is dependent upon demand and availability.
What is the transport vehicle like?
Our tours are run on modern, luxury Mercedes vehicles with a wide range of seating capacities, which will transport you in comfort and safety. They feature air conditioning, panoramic windows and reclining seats. They're the best way to experience Scotland!
Contact our Travel Experts
+64 4888 0182
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!