Spain, Morocco and Portugal

Customer Reviews

• PG

  Prabash

  · September 28th, 2025
  This is the First time that I had taken a trip with Europamundo. The First impression was not good. The transfer from Barcelona Airport to the hotel was included in the tour package . Unfortunately We had a delay of a bag in one of our travellers at the airport and even though I have informed the taxi driver who came to pick us about the delay in the baggage, he left us not informing about his decision. Later on I was informed by the Taxi company to find my own way to the hotel. Europamundo did not take care of health and well being of the passengers. From the day One there were travellers coughing inside the bus. I have travelled with few other tour operators and I noted that the other tour operators take the health and safety of the passengers seriously. They advised the coughing travels to wear masks and hand sanitisers were provided. Nothing of that nature were noted. At the end of the tour almost all the passengers were coughing and sick, including me. I honestly think that when you organise a such a big tour with 41 stations with a bus load of passengers, they should have made 1/2 day rest in the middle of the tour for the passengers to recover, take more serious precautions about travel illness. I believe that Tourradar as a tour organiser did there part well, but all the responsibility is with the Tour Operator Europamundo. I am not keen on travelling with Europamundo again.
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  Trip date: September 2025
• RN

  Rodney

  · September 27th, 2025
  The tour felt more like a ferry service than a tour! In 23 days, we had nine changes of tour guides, multiple changes of passengers and buses, which caused lots of conflict due to cultural issues. Some groups we encountered were so rude, bad mannered,eg. taking two seats for each in a group of nine, taking over half of the bus! Tour guides didn’t address this issue! Bilingual tours were a nightmare! Took too long when 2 languages were spoken! Accents were hard to understand, especially when the non English speaking people didn’t stop talking when the English was spoken!
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  Trip date: September 2025
• PA

  Piotr

  · September 27th, 2025
  Wonderful trip! would be best to have only English speaker group rather than bilingual. Having tour guide speak both languages makes it hard to follow sometimes especially when other group were talking.
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  Trip date: September 2025
• KP

  Krishani

  · September 25th, 2025
  It was a very interesting tour with lots of information and happiness. It tried to cover most of the important places and really enjoyed. Negative side was, Europamundo has not picked us from the airport to hotel and asked us to go by a taxi.
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  Europamundo commented on this review

  Thank you very much for your kind words and for sharing your experience. We are happy to know you enjoyed the tour and the visits. Regarding the transfer, after the arrival of your flight at 06:57h, our driver contacted our central offices to report... Show more
  Trip date: September 2025
• 

  Antonita

  · September 24th, 2025
  Tourists get lost all the time, not because they are irresponsible and purposely want to get lost but it happens, we are tourists, strangers in strange lands, and we are human. Adjik is the worse tour guide we have ever encounter. We were lost and as we were finding our way, we were in contact with him via phone, trying to get some guidance on how to find our bus. My question is why is it that the app FIND MY LOCATION was not used? Instead of us trying to locate the bus, he expected us to come to him which made our long way to the bus longer and more difficult, hence we were left behind. One of us was in the bus and she did not get any help from him when it came to sorting out and leaving our luggages behind...wow! what a true gentleman!!. He even played the "respect card" to defend himself. Well, nobody bought into it. If only he knew how to use the FIND MY app, he would have located us. I know this jsut because when I needed help out of nowhere, people or the tow truck always finds me just by using the app. We are in the 21st century, your tour guides should be trained to use this technology. Besides that, Adjik was most of the time not very clear, his grammar is so poor that it was hard for us to follow what he is saying. He was all over the place. His intructions were hard to understand. Tour guides Ayoup and Frey were great, their instructions were very clear that is why they were rewarded because they cared. Sorry to say I will not use Europamundo again and I will let my famiy know to not make the sane mistake I made. This was a very unpleasant experience and it was an added stressor.
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  Europamundo commented on this review

  Thank you for your feedback. We’re very sorry for the difficulties you experienced and understand how stressful it was to get lost. We appreciate your suggestions regarding using location apps and clear communication, and we will address this with our... Show more
  Trip date: September 2025
• BI

  Bill

  · June 18th, 2025
  Efficient coordination, excellent guides, top hotels, safe drivers
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  Europamundo commented on this review

  We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Europamundo team :)❤
  Trip date: May 2025
• JQ

  Jay

  · May 10th, 2025
  Five Stars. The hotels/food were good. Tour guides were good. No problem with transportation. A couple of hic ups here and there but for the most part, everything went quite smoothly.
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  Europamundo commented on this review

  Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team :D❤
  Trip date: March 2025
• GB

  Grace

  · February 7th, 2025
  Great Trip, excellent Europamundo!!!
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  Europamundo commented on this review

  Thank you so much! We're thrilled you had a great trip and enjoyed your experience with Europamundo. We hope to welcome you on another tour soon Europamundo team
  Trip date: January 2025
• YK

  Yong Huang

  · October 31st, 2024
  This is the 3rd time i join a Europamundo tour. I had always enjoyed their tours and would give 5 stars for the experience. However, this trip only deserves 3 stars in my opinion and which i would elaborate further in other sections. Overall this trip gives a good overview of touristy places in Spain and Morocco, but only Lisbon is covered for Portugal. The Morocco segment is very good, an eye-opener for me. As with all Europamundo tours, there are a lot of changing groups with different tour groups joining in and leaving. The changes are well managed and no time was wasted because of this. There are days when long distance travels are necessary and Europamundo does a good job of breaking up the bus journeys to stop at one or two small places.
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  Europamundo commented on this review

  Thank you for your continued support and for sharing your thoughts on your recent Europamundo tour. We appreciate your loyalty and are glad to hear that you’ve enjoyed your past experiences with us. We value your feedback regarding the itinerary,... Show more
  
  Trip date: October 2024
• A

  SANDY MRSLEWIS

  · May 21st, 2018
  Amazing 19day tour to Spain Morocco and Portugal. My friend Jenny and I loved it. The places we visited on this trip were amazing. Ok some some hotels and some food was average but I personally would complain MORE about some of the foreigners/travellers (on this tour) punctuality, attitude, disgusting manners and the way they treated all three of our guides way before I would complain about a room or food. My highlight was definitely seeing the Sarah Desert in Morocco. I would use Europamundo again. Thanks heaps to Ana Pedro and Abdel you were all very professional, well organised, passionate, caring and very charming people. Thanks for making a life time memory . Love Sandy X
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  Europamundo commented on this review

  We would like to express our gratitude to you for your feedback and assistance in our ongoing efforts to enhance our services. Europamundo team
  Trip date: May 2018

  Review collected by Europamundo