V.O.S – Vision of Scandinavia

Dear Filipe, thank you for the wonderful review and feedback! We hope to see you in one of our other tours in the future! Best Regards, VOS Team

Thank you very much for this great review! We are glad to hear that you enjoyed your stay in Finland. Let us know if you need help in the future with your travels in Scandinavia, Iceland or the Baltics! All the best, Vision of Scandinavia Team

Dear Amy, thank you for the excellent review and feedback! We hope to see you in one of our other tours! Best Regards, VOS Team

Dear Virginia Thank you so much for your kind words! We're thrilled to hear you enjoyed the variety of experience. It’s wonderful to know that the accommodations and breakfasts met your expectations as well. We’d be delighted to welcome you again for another adventure in the future!

Dear Junette. We are glad to read that you had a pleasant time in Helsinki. Let us know if we can assist you with your future travels to Scandinavia, Iceland or the Baltics. Have a great day! Viktoria VOS

Dear Michelle. Thank you so much for the great review. We are so glad to hear that you enjoyed this trip with us. Kind Regards Ersen, VOS

Dear Kylie, Thank you for taking the time to share your feedback. First and foremost, I sincerely apologise that your experience on the tour did not meet your expectations. As you mentioned, the tour is designed to be fast-paced, as it covers long distances between Tromsø and Harstad, with daily travel. However, we truly appreciate your input and will certainly consider your suggestions when planning future tours. In particular, we will work on providing clearer information regarding the daily schedule and ensuring appropriate meal stops are included. It’s important to note that your group encountered additional challenges due to the extreme Arctic weather during your trip, which significantly impacted travel times and disrupted the schedule. Again, I regret that your experience was not as enjoyable as it should have been, ultimately I wished for you to have a greater experience. Best Regards, Kitty V.O.S

Dear Levani, Firstly, I want to express my apologies that your experience on this trip did not meet expectations. I fully understand that the journey was lengthy, traveling at a fast pace with one-night stops at each destination from Tromsø to Harstad. The intent is to cover a large distance in a short period while offering stops to explore local activities and attractions to break up the travel time. Unfortunately, your group encountered extreme weather conditions, which are common in this region. These conditions evidently disrupted the schedule and led to challenges, particularly on your final day visiting the Lofoten Islands. The cancellations of the Northern Lights tour and walking tour in Tromsø were due to a ‘dangerous weather’ warning. Given that it was the final day, we had limited time to arrange alternative safe activities. I truly regret that this had such an impact on your trip. In response to many of your concerns regarding food and bus stops, we are committed to making improvements and providing clearer guidelines for our guides to follow on future tours. Overall, it’s unfortunate that your experience was less than ideal, and I sincerely regret that this trip didn’t meet your expectations. Thank you for sharing your thoughts, which will be invaluable for us to enhance the experience for future guests. Best Regards, Kitty V.O.S