
- Number of tours
- 56
- Age Range
- 2-99
- Number of reviews
- 124
- Response rate
- 100%
- Response time
- 9 hours
TUI Italia Reviews (125)
Write a review- KW
Kenneth
Written on October 28th, 2025Thanks for a great experience. Every connection was on time and in just the right place, making it easy to enjoy our itinerary.TUI Italia commented on this review
Hello Kenneth, thank you so much for your positive review! We’re thrilled to hear that you had a great experience with our team and I’m glad to hear that you’re happy with the plan. We hope to welcome you back again soon Kind regards - Ilaria Tui Italia team - CM
Cynthia Mariann
Written on October 25th, 2025It was on my bucket list to hike the Alamfi Coast and Tour Rader helped me forfil that dream. There were three of us that went on this adventure. Before we lef…Read moreTUI Italia commented on this review
Hi Cynthia, thank you so much for taking the time to review the itinerary! I’m glad to hear that you’re happy with the plan. Your feedback means a lot, and I’m excited for you to enjoy this trip — everything has been arranged with care to make it a memorable experience. We hope to welcome you back again soon! - WG
Wendy
Written on October 25th, 2025We were a bit disappointed with tour, as we thought it was an organised tour with other people not just ourselves. Also the location of our accommodation was n…Read moreTUI Italia commented on this review
Dear Mr and Mrs Grant, We are sorry that the tour did not meet your expectations but we provided exactly what was included in the tour. It is very important during the choice of the tour, to read carefully what kind of tour it is and what are the inclusions or exclusions. In the description and itinerary is well indicated that the transportation is not included in the package. Unfortunately this is not a group tour, only some activities are shared with other people. Regarding the location of the hotel, the area designated for this tour is near the train station and not in the city centre of Bologna that anyway it is a small town. The hotel booked for you was the Best Western City Hotel, (walking distance from the station 900 meters) so we have respected the criteria. We have many tours in our portfolio that also include transportation, we hope you will be able to book them in the future. Kind regards Tui Italia team - C
Cengler
Written on September 30th, 2025Overall TourRadar was wonderful to work with and answered all of my questions in a timely manner. Having a private tour was great. Our drivers and tour guides …Read moreTUI Italia commented on this review
Hi Carol, many thanks for your detailed feedback which will help us improve our tours to make them even more special. We are really thrilled that everything went so well and that we were able to give you a dream vacation. Thanks also for the detailed hotels review. The Futura Congress is officially a 4-star hotel and is one of the few hotels near the airport, and we don't normally recommend it for stays in Naples. We complied with your request for a hotel near the airport to rest before the tour. The So Lifestyle in Sorrento has a very good rating of 4.3/5 on Google and 8,6/10 on booking.com but we can understand that you prefer a more charming and more central hotel. We apologize if the captain spoke very little English, but you will agree with me that the beauty of the places you saw did not need much explanation. We hope to welcome you back to Italy soon for another fantastic adventure with us! Our best regards Emanuela and Yvonne - Tui Italia team - MS
Mario
Written on September 29th, 2025Not impressed moving our food tour to a lesser one last minuteTUI Italia commented on this review
Hello Mario, thank you for your feedback. We hope you enjoyed your stay in Milan, despite one last-minute change we had to make due to heavy rain. Kind regards, Ilaria Tui Italia team - LB
Lorae
Written on September 28th, 2025Loved the tour and was happily surprised at the lodging locations and quality. Fredrica our walking tour guide in Venice was absolutely fantastic, as were our o…Read moreTUI Italia commented on this review
Hello Lorae, thank you so much for your star review! We’re thrilled to hear that you had a great experience with our team. Your kind words mean the world to us, and we can’t wait to welcome you back again soon! 
Carol
Written on September 26th, 2025Extremely helpful and care about your vacation and needsTUI Italia commented on this review
Hello Carol, We're thrilled you had a 5-star experience! Thank you for your glowing review and your trust in us. I hope you will choose us again in the future. Best regards, Yvonne and Emanuela - Tui Italia Team!
Emilia
Written on September 9th, 2025The accommodation was clean, very comfortable, and well located. Staff were helpful and everything matched the description. A good choice for a pleasant stay in…Read moreTUI Italia commented on this review
Hello Mrs Emilia, thank you for your feedback. We are glad that you enjoyed your stay in Milan. Hoping to welcome you soon in Italy. Warm regards, Yvonne Tui Italia Team
John
Written on August 9th, 2025We loved the convenience of having everything booked and organized before we arrived. One of the hotels wasn't to our liking (not a convenient location, strange…Read moreTUI Italia commented on this review
Hello Mr Stephens, thank you for your feedback. We are glad that you enjoyed your stay in Apulia Region and you had memorable experience of your trip. Hoping to welcome you soon in Italy. Warm regards, Yvonne Tui Italia Team
ROBERT
Written on July 27th, 2025WOW....Doesn't accurately describe my Almalfi coast holiday. I traveled alone and was treated like a Prince! I was privately chauffeured by drivers who were pro…Read moreTUI Italia commented on this review
Good day Mr Foschio, thank you for your feedback. We are glad that you enjoyed your stay in our beautiful land and you had memorable experience of your trip. I will take your notes about the hotels in Maiori and Naples into consideration for the next reservations. Hoping to welcome you soon in Italy. Warm regards, Yvonne Tui Italia Team
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