Customer Reviews

• CS

  Charles

  · June 15th, 2025
  Itinerary generally very solid with some uninspiring selections. Guide was excellent and well prepared. Overall logistics and organization very solid.
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  Trafalgar commented on this review

  Thank you for being our guest and travelling with us , we are pleased to know you have found the Travel Director excellent and enjoyed the itinerary. We hope to host you again.
  Trip date: April 2025
• 

  p

  · June 19th, 2023
  My wife and I recently embarked on The Best of Switzerland tour, and we cannot praise it enough! From the moment we started our journey to our farewell, every aspect of the trip exceeded our expectations. This extraordinary journey took us to the picturesque towns of Montreux, Leukerbad, St. Moritz, Bareno Italy, and Lucerne, with a highlight being the majestic Matterhorn. First and foremost, we owe our unforgettable experience to our tour director, Ellen, and our skillful driver, Mario. They were the dynamic duo that ensured our comfort, safety, and entertainment throughout the entire adventure. Ellen's extensive knowledge and passion for Switzerland were evident in every narrative she shared, immersing us in the rich history, culture, and beauty of each destination. She was always approachable, going above and beyond to answer our questions and provide insightful recommendations. Mario's exceptional driving skills were truly commendable. We felt completely at ease as he expertly navigated the scenic routes, allowing us to relax and fully indulge in the breathtaking landscapes. His warm and friendly demeanor added an extra layer of joy to our journey, making us feel like cherished guests rather than mere passengers. The itinerary was thoughtfully crafted, showcasing a diverse selection of Switzerland's gems. Montreux's idyllic lakeside setting and its legendary Chillon Castle left us in awe. Leukerbad, with its breathtaking alpine views, provided the perfect opportunity to rejuvenate both body and mind. The glitz and glamour of St. Moritz dazzled us, and we couldn't resist exploring its luxurious boutiques and world-class ski slopes. A delightful surprise awaited us in Bareno Italy, a hidden gem nestled within the captivating Swiss-Italian Alps. The quaint village charmed us with its narrow cobblestone streets, vibrant houses, and delicious culinary delights. And, of course, we will forever cherish the magical encounter with the Matterhorn, standing tall as the epitome of natural beauty. Its majestic presence left us in awe, and we captured countless photographs to treasure for a lifetime. Our final stop, Lucerne, captivated us with its postcard-perfect landscapes, iconic Chapel Bridge, and charming Old Town. The blend of history and modernity created an enchanting atmosphere that made us reluctant to leave. Every aspect of the tour, from the well-chosen accommodations to the wonderful optional activities (we did them all!), contributed to our overall satisfaction. The hotels were comfortable, offering stunning views and convenient locations, allowing us to explore the cities at our leisure. The culinary experiences were exceptional, showcasing regional specialties and introducing us to the diverse flavors of Switzerland. In conclusion, The Best of Switzerland was an absolute dream come true. The flawless coordination, coupled with the expertise and enthusiasm of Ellen and Mario, made this journey unforgettable. We highly recommend this tour to anyone seeking a perfect blend of natural beauty, cultural immersion, and warm hospitality. Trust us when we say that you'll return home with cherished memories and a newfound love for the stunning landscapes of Switzerland. Thank you, Ellen, Mario, and the entire tour team, for creating an experience that will forever hold a special place in our hearts.
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  Trafalgar commented on this review

  Thank you for your fantastic review during your time in Switzerland. We are pleased to receive your positive feedback regarding our Travel Director's expertise on the destination. At Trafalgar, we recognise the importance of providing our valuable... Show more
  Trip date: May 2023
• DM

  Dale

  · September 7th, 2019
  Wasn’t sure I would like a bus tour but our tour guide did an excellent job of keeping everything running smoothly. I felt stopping in Bern to see the bears did not give us a very good over view of Bern. We could have skipped that stop. The included meals were only so so. The optional tours were excellent. Did get to see a lot of Switzerland and experience all forms of transportation.
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  Trafalgar commented on this review

  Thanks for sharing your feedback on the Best of Switzerland guided holiday. Here at Trafalgar, we create our dining experiences to reflect the rich and authentic flavours of each destination. Therefore, it disappoints us to learn that you felt the meals... Show more
  Trip date: August 2019
• EM

  Elizabeth

  · August 12th, 2019
  Good people food travel and sights to see
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  Trafalgar commented on this review

  Thank you for sharing feedback about your time on the Best of Switzerland guided holiday with us here at Trafalgar. It’s always great to hear when our guests are returning home from our guided holidays with fond memories of the people they met and the... Show more
  Trip date: August 2019
• 

  Pamela

  · July 20th, 2019
  Switzerland was an amazing country but we thought we booked a tour. We were basically dropped at a destination and left to do our own thing. No guided tours of any of the places we visited just a few things mentioned in the bus then you were on your own. Optional lake cruise in Montreux went for about 15 mins then we were off to find the bus to Chaplin house then back to hotel on bus. Not a cruise a transit!!! We were given up to an hour to orientate ourselves and find our way back to the bus. Someone asked if he could recommend a place to eat in Montreux and the reply was, did you come on this tour to save money or enjoy yourself. I asked if we could stay longer on the Barromean island and was told if you can swim you can stay as long as you want. Asked the best place to change currency.. at the train station or use an atm. It was pretty much a bus ride of Switzerland not what we all expected from Trafalgar. If you didn't do the optional tours some days you were basically on your own with nothing planned. Hotel rooms were once again hit and miss eg lake views, amenities etc. unless you constantly complained like one couple who were always upgraded to a much better room. No use asking the tour director to assist. Great bus ride around a beautiful country.
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  Trafalgar commented on this review

  Thank you for taking the time to share such an in-depth review of your recent trip with Trafalgar; our guests’ feedback helps us to improve our experiences continually. To begin, we sincerely regret to learn that your overall experience was anything... Show more
  Trip date: June 2019
• F

  Fionatimmins

  · April 24th, 2019
  Kassie was great. Very knowledgeable.,Patient, and very helpful.
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  Trafalgar commented on this review

  Here at Trafalgar, our Travel Directors take great pride in making our guests’ holidays special. Their vast knowledge and passion for each destination, along with their attention to detail, makes all the difference when discovering new places. That is... Show more
  Trip date: April 2019
• W

  WingChoy

  · August 20th, 2018
  Great tour, love it.
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  Trip date: August 2018
• FP

  Filipinas

  · May 2nd, 2018
  I had a memorable , wonderful & delightful experience on the tour & I recommend it to everyone
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  Trip date: April 2018
• CH

  Carol

  · October 23rd, 2017
  We did the Canada trip with Ben Hutchinson as the guide, was one of the best trips we done. Very well organised and fully informative, great pace.
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  Trip date: September 2017