Discover Italy end Milan

Customer Reviews

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  nedra

  · July 23rd, 2025
  “I don’t recommend spending the first three days of a 7-day trip in Rome — it felt like a waste of time. There wasn’t much to do or see during those days, and the schedule was poorly organized. Out of the entire week, only two days were truly free to explore. On the second day, there was a short guided tour, but it ended by 11 a.m., leaving the rest of the day unstructured. The last day was mostly taken up by packing and preparing to leave. Overall, the trip was not well balanced, and too much time was lost in the beginning and end.”
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  Europamundo commented on this review

  Dear Nedra, Thank you for taking the time to share your feedback. We're sorry to hear that the itinerary did not meet your expectations, particularly regarding the distribution of time during the first and last days of the tour. We’d like to clarify... Show more
  Trip date: July 2025
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  andana

  · February 1st, 2025
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  This agency is dedicated to large-scale tourism so the groups are very large. The guide included is more illustrative and does not include entrance fees to any sites of interest. The worst thing is the little time available to enjoy each destination on your own since the hotels are very far from the sites of interest and getting back to and from the hotel is problematic and very time consuming. The last night was a disaster because the assigned hotel is outside the list of options that appear in the broshure at the time of purchase. The assigned hotel does not have public transportation options nearby and from the first day, when asked for a complaint, they did not do it. never resolved one for us.
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  Europamundo commented on this review

  Dear Andana, Thank you for sharing your experience with us. We are sorry to hear that your trip did not meet your expectations. We would like to clarify a few points you mentioned. Regarding the size of the group, the bus routes, the included entrance... Show more
  Trip date: January 2025
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  MaDo

  · November 23rd, 2024
  The first 3 days were al little frustrating where you kinda get left alone in Rome But the rest of the tour was fine The guides were nice The hotels were good but were far at the edge of the cities
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  Europamundo commented on this review

  Thank you for sharing your feedback! We appreciate your honesty, and we’re sorry to hear that the first few days in Rome felt a bit frustrating. We always strive to provide a smooth and enjoyable experience, and we will take your comments into... Show more
  
  Trip date: November 2024
• SK

  Shaun

  · October 25th, 2024
  A very shaky start in Rome where we were left in Vatican and told to make our own way back to hotel which was a long way out. Almost no useful information about Rome from tour guides. Our new tour guide from Florence, Alessandra was excellent and the trip really improved from that point onwards. The tour company really needs to improve the experience in Rome, that leg was very disappointing
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  Europamundo commented on this review

  Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. Exploring so many captivating destinations in a snapshot of time can be quite an adventure, and we always strive to include the perfect amount of time at each... Show more
  Trip date: October 2024
• DB

  Dale

  · September 29th, 2024
  This was a good , fast paced tour. It covered many of the highlights. We were picked up at the airport and taken to our first hotel. It is wonderful if you have a laidback personality because it is difficult to stay on schedule. People often didn’t return from “free time” when they were supposed to, so there was a lot of waiting and sometimes people got left behind (to meet up with us later). The hotels were great, definitely 4 star as indicated. The breakfasts offered a lot of options and got better as we moved from city to city. For the first part of our trip our guide changed everyday. After that we had the same guide. All of our guides were very good, thank you Juanmo, Raid and Esther. Our city guides in Rome and Florence were amazing and provided a lot of background information and history to the spots we were seeing, thank you Marco and Emilio. Definitely a lot of walking, we easily covered 15K to 25K each day. This tour is a great way to see many of the famous sights. It also offered some free time to explore on your own and to sample the local specialties. At the beginning of the tour messaging was not great. The signage in the lobby was vague and hand written, we only found our tour by the dates. There are many tours operating out of the hotels at the same time so it was not easy to find our guide. Other tour companies had lanyards for their guides so that they could be easily identified. Europamondo is a Spanish tour company and it definitely caters to the Spanish speakers but we did have an English speaking guide all of the way as promised. Overall it was a very good experience and I would recommend this tour, a tour is what you make it!
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  Europamundo commented on this review

  Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience during the tour. It's fantastic to know that our guides has exceptional knowledge of history and genuine interest in your interests... Show more
  Trip date: September 2024
• KS

  Kelly

  · August 10th, 2024
  The first couple of days were frustrating. There wasn’t anyone from the tour and it would have been nice to have more structure and meeting the others.
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  Europamundo commented on this review

  Thank you for your feedback regarding your recent tour. Our detailed itinerary provided at the start of the tour includes all necessary information to help make these transitions smoother. Additionally, we have an emergency contact available 24/7 for... Show more
  Trip date: July 2024
• A

  Talal Laith TalalAlmajali

  · June 9th, 2024
  Good planing , nice places amazing tour guides Specially Una .
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  Europamundo commented on this review

  Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team :D❤
  Trip date: May 2024

  Review collected by Europamundo
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  Michelle

  · July 31st, 2024
  It would have been nice to know before the tour, that it was going to be multi-lingual and the non-Spanish speaking travelers were treated differently. The Spanish speaking travelers were given preferential treatment and many of them had the attitude to match. The English speaking tour guide in Florence was great and very knowledgeable but 6 hours in Florence was way too long. The hotel in Florence was horrible and the wall in my room was dirty. The walls were quite thin and had to have white noise going in order to get to sleep. The tour to Cinque Terre and Portofino were beautiful. I wouldn't recommend going to Genoa because the city was full of graffiti and dirty. There was graffiti of "Tourists go home" as well as mentioning arms trafficking from the port of Genoa. The first guide from the tour company didn't speak English very well and it was difficult to hear what he was saying during the bus ride and it didn't help that the non-English speaking people on the tour were being loud which made it difficult to hear.
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  Europamundo commented on this review

  Dear Michelle, Thank you for bringing your feedback to our attention. Since transparency is of utmost importance to us, we kindly remind you that, as indicated on the TourRadar platform and in our terms and conditions available on our website, all our... Show more
  Trip date: June 2024
• JR

  Janet

  · July 8th, 2024
  The organisation of sorting out hotel rooms in the evening and leaving in the morning was chaotic. Badly run at the beginning of the tour . Disappointed with lack of information
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  Europamundo commented on this review

  Thank you for your feedback regarding your recent tour. We are sorry to hear about the difficulties you experienced with the hotel arrangements and the lack of information at the beginning of the tour. We understand that the daily check-ins and... Show more
  Trip date: June 2024
• BV

  Binti

  · June 25th, 2024
  Very impressed with our tour guides Fillippo and Maria. Truly this trip became a memorable one and I really appreciate all that the tour guides did for us. However not very happy with the hotel in Rome, very rude staff and poor room environment. There was construction works going on and the hotel staff simply bullied us when we complained about it.
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  Europamundo commented on this review

  Hi, we're pleased to hear you had a good tour experience with Fillippo and Maria. as your tour leader. Thank you for your feedback, and we hope to welcome you on another adventure in the future. However, it is regrettable that certain aspects of the... Show more
  Trip date: June 2024