Customer Reviews

• 

  Christine

  · February 6th, 2025
  Brilliant tour! We saw so many places, had loads of free time and the hotels were so comfy. Most hotels are outside the CBD, but you can easily walk or get a bus or taxi to explore more. The value for money is beyond good and everything went smoothly even though we travelled through snowy conditions.
  Show more
  

  Europamundo commented on this review

  Thank you for your fantastic review! We're happy to hear you enjoyed the tour, the free time, and the comfortable hotels. We appreciate your feedback about the location of the hotels and are glad everything went smoothly, even in snowy conditions. We... Show more
  Trip date: January 2025
• LM

  Lazaro Ivan

  · November 4th, 2024
  Tour was great. We learnt a lot from our amazing guides, Beatriz and Carlos. Our bus driver, Shaa was incredible. We would love to spend more time at Durham, but still we had a lot of fun and visit many places. The service of europamundo emergency whatsapp was terrible!!! They can't solve anything. They don't answer fast, even if is an "emergency" number, and when finally answer, they attend customers like if they are making us a favor. In the tour directions, you specifically express, that we only have 1 hour to get out, after the flight arrives to the airport, and if we need more time, warn to the transfer provider about it. The customs line is always crowded. you should give more time. That's why we were trying to contact the transfer provider, so they can wait for us more time. The transfer provider never answered, and he was late to pick us up. Tourradar and Europamundo should have better communication. Tourradar never gave our transfer out information, but you were so punctual about charging us the price about it.
  Show more
  

  Europamundo commented on this review

  hI, Thank you for sharing your detailed feedback regarding your recent experience on Aonghus Youth. We value your comments and sincerely regret that your experience did not meet your expectations. Your comments are invaluable to us, and we would like... Show more
  Trip date: October 2024
• A

  Theresa IMartin

  · February 16th, 2023
  Our guide Angela was delightful.
  Show more
  

  Europamundo commented on this review

  Hi, Angela is incredible! Thanks for letting us know. We're happy that you had the opportunity to experience in Aonghus Youth tour. Europamundo team :)❤
  Trip date: February 2023

  Review collected by Europamundo
• MR

  Melissa

  · June 26th, 2024
  We really enjoyed our time on this trip!
  Show more
  

  Europamundo commented on this review

  We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :)❤
  Trip date: June 2024
• 

  Theresa

  · June 26th, 2024
  We saw alot over the time. However the itinerary could be tightened up to allow more time in Glasgow and Belfast. The first day has nothing scheduled and the London tour could have been done then. We took our own tour to Stonehenge. Day 7 has a couple hour free in Belfast but not enough time to even visit the Titanic museum. The last day was a 1.5 hour tour of Dublin. I saw this as more a 6 day tour and no time in Glasgow. Some days were very late, arriving at after 7 or 8 which made for very late dinners. We enjoyed what we saw.
  Show more
  

  Europamundo commented on this review

  Dear Theresa, Thank you for providing us with your feedback. Please note that due to the intensive nature of your itinerary, it is difficult to extend the duration of visits as the guides need to adhere to the tour schedule. We offer over 2,000... Show more
  Trip date: June 2024
• SR

  Stephanie

  · May 12th, 2024
  Our guides were amazing and great at keeping us updated and informed. The itinerary was good for fitting in the amount of things in the amount of time that we had, it would have been nice to have a little bit more time in some places, but overall was great.
  Show more
  

  Europamundo commented on this review

  We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips with us.... Show more
  Trip date: May 2024
• CP

  Corey

  · April 21st, 2024
  My tour guide and driver were really good, knowledgeable and helpful. I thought she did a really good job disseminating information in Spanish and English, as it was a bilingual tour, and had great advice on places to go, places in town to eat etc.... I also thought she did a phenomenal job dealing with some issues that I have described below. I liked the itinerary and stops on the route, however, I feel like one less stop and maybe more time in some of the areas would be beneficial. For example, the people who took the castle tour in Alnwick missed out and exploring a really cool town. I guess I felt like I ran out of time just when I was figuring out the interesting parts and the people of the area we were in. The cities we went were very interesting, however, I also would have like time to walk around in the Highlands to experience their beauty, not just drive through them and try to take pictures at speed out the window. The three items that really detracted from the trip were 1) The busses, in particular the seats, were to small for myself and son who are both over 6 feet tall. At times I was miserable and cramped, knees were wedged in the seat in front and could feel the metal support bar through the seat. It detracted from the trip and since the bus was full, when the person in front of you reclined I felt like I barely had space to check the time on my phone or get something out of my pocket. After some days of 6 plus hours like that, I found myself just wanting the day to be over and honestly my hips still hurt 2 days later 2) The hotels were nice, clean and in mostly in good areas to find dining and things you needed. However, one night we waited forever to get our rooms to find out 8 of us were booked in a different hotel across town, by the time we figured out the issue and were checked in most of the local restaurants were closed or closing. The next night in Dublin the hotel was not prepared for our arrival and it took well over an hour/hour and a half of chaos to get us all into our rooms. 3rd Arrival first day- Our transfer driver was pretty good but i had to call the helpline to find him because he wasn't standing with all the other drivers in the airport, had my name on his phone instead of a placard and he was at the opposite end of the terminal from where we thought we were supposed to meet him, so if he was using his phone for personal reasons when I was looking for my name how was I supposed to find him. At the hotel they were great taking our bags but the signage for the next's days itinerary was not out. The front desk said to check later at check in as the guide wasn't there yet, we did and then three extra times, until finally it was out. After flying all night, being jet lagged, not knowing anything about the town etc... It would have been nice for someone to greet us at the hotel in the lobby, give us an itinerary for the next day and not try to find a small piece of paper in a crowed hotel lobby, where the front desk didn't even know where it was. Maybe an arrival email with places to go in the area while you wait to check in and emailing or texting the breakfast and departure times for the first day would be helpful and help to avoid questions and anxiety. Overall I really liked the trip, with some better communication, more room on the bus and maybe some slight alteration of the agenda I would have rated it good to excellent. I would like to say again the guides were great, personable and helpful. It was a very nice experience overall.
  Show more
  

  Europamundo commented on this review

  Dear Corey, Thank you for sharing your thoughts with us. We are thrilled to learn that you enjoyed your itinerary and the visits during the tour. Our itineraries aim to enrich your travel experience by including the most outstanding monuments and... Show more
  Trip date: March 2024
• 

  Divya

  · April 6th, 2024
  Loved Jose and his team. They’re extremely...
  Show more
  

  Europamundo commented on this review

  Hi Divya, Jose is incredible! Thanks for letting us know. We're happy that you had the opportunity to experience in Aonghus Youth. Europamundo team
  Trip date: March 2024
• CM

  Christina

  · August 25th, 2023
  Jose is a very knowledgeable, talented, and...
  Show more
  

  Europamundo commented on this review

  Hi Christina , Jose is incredible! Thanks for letting us know. We're happy that you had the opportunity to experience in Aonghus Youth Europamundo team ????❤
  Trip date: August 2023
• RO

  Raylene

  · March 18th, 2023
  Thank you for the tour. Our Tour Guide Bella...
  Show more
  

  Europamundo commented on this review

  Hi. You're welcome, and we're thrilled you enjoyed the tour! We're delighted to hear that Bella, your tour guide, and the driver exceeded your expectations. We apologize for any communication lapses and will certainly work on improving our... Show more
  Trip date: March 2023