Western Canada & Vancouver Island Premium Tour

Customer Reviews

• Saidee

  · July 30th, 2025
  It was run very smoothly by Nigel and Hector.
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• Ross

  · July 28th, 2025
  Efficient tour that hits all the major stops! The optional Banff gondola and Athabasca Glacier are both musts! Our guys, Alexis, was fun, friendly, and engaging! My only criticisms are I think we could've also made it to the nearby waterfalls of Athabasca Falls and Helmcken Falls. Awesome trip!
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• Sally

  · July 25th, 2025
  I am reviewing the Western Canada Iconic Sites Tour that my husband and I undertook between 12-19 July 2025. If we could give this tour 10 stars we would. It was absolutely amazing from start to finish. It was a pleasure to book this tour with Lisanne S from Discover Canada Tours. She was a pleasure to deal with and very responsive to my many emails. I had read the FAQs on the Discover Canada Tours website prior to travel and I had noticed that you could pay an additional $100 to reserve the two front seats for the duration of the trip. We did that thinking that we would have a great view of the scenery out the front of the bus. Unfortunately what we didn't know at the time was that the bus that we would be travelling in wasn't a big coach (which turned out to be great) and the view from the two front seats was actually obscured by the bulkhead of the vehicle. As it turned out, given there were only 9 passengers it wasn't an issue as we were able to move into other seats. However we would not have paid extra and booked these front seats if we had known about the obstructed view of this vehicle. From the moment we met our driver and guide Will S at Canada Place we knew we were in safe hands. He was an amazing guide and equally important to us a competent and safe driver. No mean feat when you are driving a heavy vehicle and negotiating jam packed car parks (as most were) while we were visiting all the beautiful tourist destinations in the Rockies. Will was personal, approachable, flexible, helpful and very knowledgable. It was so interesting listening to him on the mic as we drove through the Rockies hearing of the details and history of the places we were driving through. He often would say that he had 'brushed up' on the information he was giving the previous evening. Now that's dedication. We were a small group of 9 which made interaction with him very easy. It was nice that he interacted with us all socially as well. We enjoyed lovely dinners together and he is a mean 'dice game' player...! We were lucky to have great weather on our tour. But the one day that it was a bit drizzly, overcast with low cloud was the morning we were due to go up the Banff Gondala. As we met at the appointed time in the foyer Will said he just had to make one phone call and we would be ready to go. Turns out he called the Gondola people and asked if they could move our trip to the afternoon when the weather was due to clear. What a considerate thing to do as we wouldn't have been able to see a thing had we gone up at the appointed time. That meant we had a couple of hours free. But instead of letting us loose in Banff to do our own thing he kindly drove us round on a little sightseeing tour - marvellous. Another example of his kindness was when half the group were going on a wildlife evening tour in Jasper. He took those that weren't on the tour to a another beautiful lake for an hour or so. Just so they weren't sitting at the hotel. The accommodation on the trip was fabulous. The only thing to mention is that the hotel in Banff (Canalta Lodge) is listed as 'centrally located' but we wouldn't call it so. It was at least a 15 minute walk into the main area of town. It was a lovely hotel and we enjoyed our stay - but it might be prudent to remove the 'centrally located' statement from the itinerary. All the other hotels were definately centrally located and of a high standard. My husband and I will remember our tour of the Rockies for a long time to come - our photos don't do them justice. We have wonderful memories of the places we visited and the great group of people we had as our travelling buddies. It was special being part of such a small group as we were in a smaller vehicle and able to get into some of the spectacular falls that the bigger coaches wouldn't be able to. Will advised that it was his first time visiting a couple of them also. Cudos to the Discover Canada Team for taking note of the suggestions of previous passengers and extending this tour for an extra day and to Will in particular for making this trip one that we will remember for a long time. He is an absolute delight and a credit to your Company. Liam and Sally Canberra, Australia
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