Customer Reviews

• A

  Kasinda LeeMercer

  · August 13th, 2022
  Each day was well planned out with lots to do, but also stops for bathrooms and food and breaks. The local guides were great and I really enjoyed the bus tours of each city where we covered a lot of ground in a short time.
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  Europamundo commented on this review

  Hi, Thanks so much for the kind words! Our guides are some of the best people in the world. Europamundo team :)❤
  Trip date: July 2022

  Review collected by Europamundo
• DD

  Diogenes

  · October 26th, 2023
  1 hotel was terrible ( London ); too many travelers converging at same time with poor directions by guides in many cases. Overall schedule is good and visits took place as planned but need more time to clear immigration between France/England before taking the ferry. Some guides spoke Spanish or Portuguese only and eventhough I am a proud hispanic, I purchased English tours.
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  Europamundo commented on this review

  Dear Diogenes, Thank you for taking the time to share your thoughts about the tour. We genuinely regret to hear that your experience at the accommodation in London didn´t meet your expectations. It´s crucial to emphasize that all our allocated hotels... Show more
  Trip date: September 2023
• VN

  Vicki

  · October 10th, 2023
  We had an amazing time on her trip. Everything...
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  Europamundo commented on this review

  Hi Vicki. We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: September 2023
• 

  Terry

  · September 14th, 2023
  Very rushed to see everything. Hotels were...
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  Europamundo commented on this review

  Hi Terry, Your feedback is valued and we will work with the relevant departments to ensure that the trip pace remains consistent to provide the best experiences for our guests going forward. With that said, we remain hopeful that your journey through... Show more
  
  Trip date: September 2023
• JH

  Jonathon

  · September 7th, 2023
  I would never ever book with Tourradar together with their affiliated partners Europomondo again. We booked a 10 day trip to Ireland, UK and Paris in August 2023. The tour guide (Jose) in Ireland was great but it went downhill when we arrived in London and Paris. Most tour guides in UK and Paris spoke little or barely English, hard to understand and most of them are rude to non -Spanish speakers. Hotels are far from the city or main attractions in UK & Paris. Your hotel’s booking aren’t confirmed until 48 before the tour so it so hard to make arrangements if you need pre or post tour hotel accommodation. The emergency number they provided during tour was unreliable and unresponsive. Our tour guide accidentally left us in London and nobody responded from the 24/7 emergency number. I instead contacted the tour guide we had in Ireland to help us out. You will have multiple guides and will be transferred to several buses. If you don’t speak Spanish, do not book from this platform nor book any tour that is partnered or operated with Europondo
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  Europamundo commented on this review

  Thank you for sharing your feedback. We value your opinion and have sent it to the appropriate department for quality improvement purposes. Europamundo team :D❤
  Trip date: August 2023
• MJ

  Mary

  · June 29th, 2023
  TourRadar was great with answering questions. Euromundo needs to learn how to get their act together better. They had lots of excuses for their mistakes.
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  Europamundo commented on this review

  Dear Mary, Thank you very much for your time to share your experience of your tour with us, We are glad to hear that you were generally satisfied with the quality of the hotels, please note that based on our terms and conditions available on our... Show more
  Trip date: June 2023
• 

  Kassie

  · August 26th, 2022
  We loved this tour. It was planned out very...
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  Europamundo commented on this review

  We would like to express our gratitude to you for your feedback and assistance in our ongoing efforts to enhance our services. Europamundo team :D❤
  Trip date: July 2022
• 

  Emily

  · July 14th, 2022
  The website should state that this tour is operated in both English, Spanish, and Portuguese. When I first got on the bus and the tour guide started speaking Spanish I panicked because I thought I was on the wrong tour. Dublin - The "stroll on the banks of River Liffey, visiting its parks, its old university and its lively downtown streets. We will stroll around Trinity College" was a bus ride that quickly passed through each one. We did not go through Trinity College at all. The bus drove around it. The hotel was about a 20-minute walk from the fun parts of Dublin. We liked the hotel they put us in before the tour started. Caernarfon - I wish we had time to visit the castle. Otherwise, no complaints. Liverpool - The Beatles museum was great and the recommendations to visit the Tavern Club (Must visit) was amazing! Loved my time here. Stratford Upon Avon - Sadly the church was closed so we couldn't see a Shakespeare's grave. Nice little town with many shops and places to eat. Oxford - Didn't have enough time to visit Christ Church College. That is a must-see place and we didn't have time to visit it. The museum was very nice and free! London - I enjoyed this tour a lot because our guide, Fernando, knew exactly where to be and at what time to see the changing of the guards. He had it down to a science. I don't think we needed to meet at the end of the day to have a tour of the China Town. After that tour we only had little time to eat before the bus left. The free day was much needed after many days of getting up early for the transfers. On your day off take a boat tour on the river, go on the London Eye, and go for afternoon tea. Plan on booking these in advance as tickets and times sell out! We did not take the Eurotunnel we took a ferry again instead. Canterbury - Beautiful place with a peaceful scenery. Again, we didn't have enough time to visit the Cathedral as it opened at a certain time, and we had to leave soon after it opened. Amiens - Quick pit stop here to visit the Amiens Cathedral which was beautiful. We did not see any floating gardens, I wished we did though. Paris - This is what made the tour much better. We were separated into another group with other English Speakers. The Eiffel Tower was amazing! Going early is the right plan. Make sure to visit level 1 after you are done with level 2 because it has some places to eat and nice sitting areas. Visit the Eiffel Tower at night because you can see it sparkle! Bring a blanket, pizza, and drinks and enjoy a nice picnic. Don't buy from the people selling their own alcohol, bring your own. Don't leave Paris without doing this! There were some issues with timing on our boat tour due to the police checking the bus records and not finding what they were hoping to find.... We were dropped off at the Louvre Museum which sadly we didn't have enough time to visit because of no time. Try to buy tickets beforehand for the museum. We couldn't go the next day because it was closed. Ellen was great! Quick notes - Seems this trip is more for Spanish speakers. Sometimes the guides would forget to translate to English so other people would translate for us. You will have to wake up early almost every day. Long bus drives in seats with little leg room. Buy tickets in advance. Planning a trip through Europe yourself would be better.
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team :D❤
  Trip date: July 2022