Customer Reviews

• ND

  Nancy

  · June 1st, 2025
  I was really lucky to have Dasha for my main tour guide. She was a wonderful guide at the sites and she was very helpful with other transportation arrangements I had to make The ship, the Sunrise was very comfortable and the food was really great. I was a little taken a back to find I had to buy drinking water I was booked into Truly Egypt Tours thru TourRador. I was told the price which was quite high. I paid it and after the start of the tour I was asked to pay more. I consider this an unethical business practice and would not use these companies again
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  Truly Egypt Tours commented on this review

  We hope this message finds you well. We recently came across your review of our services, and we would like to address some points that you raised. First and foremost, we appreciate your feedback and take all comments seriously. However, we feel... Show more
  Trip date: May 2025
• DS

  Dana

  · May 31st, 2025
  This was our 2nd trip with Truly Egypt Tours. The tour was private and everything has been perfect. Nice hotels, great cruise in the M/S Ciela, and excellent communication throughout the initial planning stages and the time during our tour. Our guide, Medhat, who we had during our last tour, was awesome as usual! Couldn't ask for a better guide! Great time here, and great to see old and familiar faces again. A great company who cares about their guests experience. We love Truly Egypt Tours and Egypt! We will be back as we are thinking about moving to Egypt part time, such a welcoming country. Thanks Mac, Med, and Tony!! Our family of 4 had a private tour and had requested Medhat for our guide (as this was our 2nd trip with Truly Egypt Tours and had Med the last time in 2023). The trip was perfect - thanks Mac for working with me and making this happen for my family! Everything was perfect and went smoothly as expected. Med was awesome as usual. We had some issues with our son in law and illness, and Med helped to get a Dr to come on board to evaluate him and provide medications. Very helpful!The ship, M/S Ciela, was beautiful and staff was very professional and friendly. We had a great 7 night cruise. Our stay at the Steigenberger Achti and then in Giza at the Cairo Pyramids Hotel were both good as well. We had Marwa as our guide in Cairo, and We had Marwa in Cairo and she was excellent. She allowed us to change some of the itinerary due to son in law being ill and understood what we did and didn't want to see. She was excellent. Wish we had more time to get to know her- loved her and Med. Great job as well by Tony, the Cairo rep and arranger of our pick up and drop offs. Just a very good job by everyone at Truly Egypt Tours!! I'm a person who knows what they want in a tripz and Mac organized everything according to our wishes. Thanks to all for this memorable experience!!!
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  Truly Egypt Tours commented on this review

  Thank you so much for your kind words and for choosing Truly Egypt Tours for the second time! We are delighted to hear that you had a perfect experience on your private tour, from the hotels to the cruise on the M/S Ciela. It's wonderful to know that... Show more
  Trip date: May 2025
• GS

  Georgina

  · May 8th, 2025
  The guide was fantastic and was so helpful. We had a change of ship because the first one was not acceptable. Our guide was great with helping with this. A suggestion to be made aware the hotel in Cairo has no alcohol.
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  Truly Egypt Tours commented on this review

  Thank you for sharing your feedback! We are delighted to hear that you found our guide to be fantastic and helpful throughout your journey. We appreciate your understanding regarding the change of ship, and we're glad our guide was able to assist... Show more
  Trip date: April 2025
• KF

  Klaus

  · March 10th, 2025
  Automatically translated. View in EnglishRate this translation
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  Good tour guide and tour guide
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  Truly Egypt Tours commented on this review

  Thank you so much for your excellent review! We’re thrilled to hear you had such a great experience. Your feedback means a lot to us, and we look forward to welcoming you back soon!
  Trip date: March 2025
• H

  harry

  · March 2nd, 2025
  I recently had the pleasure of joining Truly Egypt Tour for a luxury Nile cruise and pyramids adventure, and I can confidently say it was one of the most incredible experiences of my life! From the moment we boarded the cruise, I was captivated by the stunning views of the Nile and the luxurious accommodations. The ship was beautifully appointed, with spacious cabins, elegant dining areas, and multiple lounges where we could relax and take in the scenery. Every detail was designed for comfort and style, making our stay truly special. What truly set this experience apart, however, was the amazing staff. Every member of the crew was friendly, attentive, and genuinely eager to make our journey unforgettable. They went above and beyond to ensure that all our needs were met, and their warm hospitality made us feel right at home. A highlight of our trip was our guide, Mac. His extensive knowledge of Egypt's history and culture was evident in every tour. He was not only informative but also engaging and enthusiastic, making each visit to the pyramids and temples come alive. Mac’s passion for the ancient world was contagious, and he answered all our questions with patience and expertise. We felt fortunate to have him guiding us through such iconic sites. The excursions to the pyramids were nothing short of breathtaking. Standing before the Great Pyramid of Giza was a surreal experience, and Mac provided fascinating insights that enriched our visit. The entire itinerary was well-planned, allowing us to enjoy both the historical landmarks and the serene beauty of the Nile. In summary, my experience with Truly Egypt Tour was exceptional. From the luxurious cruise to the attentive staff and outstanding guide, every aspect of the journey was meticulously crafted to provide a memorable adventure. I highly recommend this tour to anyone looking to explore the wonders of Egypt in style and comfort. Thank you, Truly Egypt Tour, for an unforgettable experience!
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  Trip date: February 2025
• SH

  Sheraz

  · January 12th, 2025
  It was a good experience. We loved the Nile cruise. We were on MS Zeina but I felt every other cruise was better looking and more clean than Zeina. But the cabins were clean and staff was very polite and helpful. We had our Tour guide Medhet. He was excellent and very kind person. Very patient with all our requests. Always on time. Transport was excellent and always on time. We had problem with delayed domestic flights and it was tiring. This was out of anyone's control. We were given the option to buy our own entrance tickets for all the attracrion or tour company could buy these for us. We were told that its about equal plus the tip for cruise staff. We paid the company for all our temple and meuseum entrance tickets. I felts we paid about 80 to 90 dollars per person extra to company according to my calculations at the end so I would advise buy tickets yourself please and save the money. Communication with tour guides was easy on WhatsApp. And Communication with tour company was good via tourradar app. The hotel we stayed in Tolip Garden in Gardenia City was fine and clean. It was far away from old Cairo but is near to few Malls to go and visit. Breakfast was included which was good. Overall the experience was nice.
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  Truly Egypt Tours commented on this review

  Thank you so much for your wonderful review! We're delighted to hear that you had an amazing experience. Your feedback means a lot to us, and we hope to welcome you back soon!
  
  Trip date: December 2024
• GS

  George

  · January 4th, 2025
  We just wanted to say thank you to Ashraf for making this fabulous trip go so smoothly. We had a wonderfully interesting holiday and this was made possible by his kind help and assistance throughout. We know that it is not possible to completely explore a place without a well informed tour guide. We were very lucky to have someone like Ashraf who was so knowledgeable. It would not have been possible for us to have learnt so much about the rich heritage and culture of the many places we visited without his nsight. This was an incredible holiday in a country filled with wonderful people and amazing sights,
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  Truly Egypt Tours commented on this review

  Thank you so much for your wonderful review! We’re thrilled to hear that you had an incredible holiday and that Ashraf was able to enhance your experience with his knowledge and assistance. Your kind words mean a lot to us, and we’re glad we could... Show more
  Trip date: January 2025
• 

  Sara

  · December 2nd, 2024
  We had an excellent time on this tour. We got to see all of the highlights of ancient Egypt with phenomenal and knowledgeable guides. Medhat is very considerate and ensures your comfort the entire time you are on the cruise. There are many early mornings (waking up before 5 am), but it is worth it for the great experiences. The food on the boat was good, but it would have been even better if there was more Egyptian food. Note that drinks (including water) are not included on the boat, but they are very cheap. I highly recommend this tour to anyone considering it! You will learn a lot, be comfortable, and it is hassle-free.
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  Truly Egypt Tours commented on this review

  Thank you so much for your wonderful review! We're thrilled to hear you had an amazing trip to Egypt and enjoyed the Pyramids and Nile cruise. Your feedback means a lot to us, and we hope to welcome you back for another adventure soon!
  Trip date: November 2024
• NG

  Nina

  · December 1st, 2024
  This was an absolutely amazing trip and was made so easy thanks to our amazing guide Met. He was so knowledgeable and kind and made sure we were out the door for all of our early mornings! Also, our Egyptologist guide, Marwa, was absolutely wonderful. Overall we were very taken care of! Truly the trip of a lifetime.
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  Trip date: November 2024
• SK

  S.

  · November 26th, 2024
  I had a wonderful time in Egypt and saw a LOT. Tony did an amazing job, from picking me up in Cairo Airport twice, to organizing the trip to the Pyramids (as I arrived a day earlier), and of course drop off at the Airport at tour end. On the Great Pyramid of Giza tour I had an exception guide (Nassr), very knowledgeable, was amazing. The other amazing guide was Ashraf. Was great to have such guides. Nile cruise was nice and relaxed. Another highlight of the tour (for me) was the Hot Air Ballon - can only recommend it. Of course Karnak Temples were spectacular as well. Boat trip on the Nile to the nubain village was very nice as well. I keep good memories of this trip. Uncommon was the whole tipping - would be great to have a recommendation mentioned and to be advised to have enough "small" Euro / Dollar (foreign currency) for tipping.
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  Truly Egypt Tours commented on this review

  Thank you so much for your wonderful review! We're thrilled to hear you had an amazing trip to Egypt and enjoyed the Pyramids and Nile cruise. Your feedback means a lot to us, and we hope to welcome you back for another adventure soon!
  
  Trip date: November 2024