- Number of tours
- 22
- Age Range
- 12-90
- Number of reviews
- 217
- Response rate
- 100%
- Response time
- within 1 day
Dimensione Sicilia - Dimsi Incoming Operator Srl Reviews (216)
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Michael
Written on October 30th, 2025Great tour, with lots of amazing places to visit and lots of good food. You stay relatively busy throughout the day with lots of hopping around to be able to se…Read moreAntonietta
Written on October 22nd, 2025The tour guide Alessio and driver Carmelo were fantastic. Very informative and well organised, however the group size was too largeDimensione Sicilia - Dimsi Incoming Operator Srl commented on this review
Thank you for your feedback! We’re glad you enjoyed the tour and we look forward to welcoming you back for another wonderful journey in Sicily.- MB
Maria
Written on October 18th, 2025Its a good tour, some of the places listed in the itinerary, are not all seen, we just passed by them... The food was really good, unless you don't like Sicili…Read more Gabi
Written on October 14th, 2025Not a good experience! We expected exactly what was promised in the itinerary but no, not even close. Hotels are maybe 1 star not 4. Best Hotel is Di Primo in C…Read moreDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewWe’re truly sorry for your negative experience. Our hotels are officially classified as 4-star, and we’re sorry to hear the lunches did not meet your expectations. Your feedback is very important to us and helps us improve our services. We hope that you were able to enjoy the beauty of Sicily.- DM
Doreen Ann
Written on October 9th, 2025First hotel principe 2nd elevator did not work no tea or coffee making facilities shower holder broken and falling offDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewWe’re very sorry for the issues you experienced at the Hotel Principe. We hope you still enjoyed your tours in Sicily and look forward to welcoming you again on another trip. - SC
Sheryl
Written on October 7th, 2025The Sicilian part of the tour was great. Our tour guide, Alessio, was fun, attentive, well organized. The tour was paced very well, and the included lunches w…Read moreDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewThank you so much, Sheryl! We're thrilled you enjoyed the tour with us and we hope to welcome you on another adventure soon! - DB
Dawn
Written on October 4th, 2025Some days were a bit too much. Gabrielle was fantastic tour leader. Had problems understanding Placido mainly because he spoke so fast. Some of the food was gre…Read moreDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewThank you, Dawn! We're glad you enjoyed the tour and really appreciate your feedback. We hope to welcome you back soon for another unforgettable adventure in Sicily! - AC
Anthony
Written on October 2nd, 2025I did not want to go on a bus tour, but after going on this one, I have been converted. It was perfect. The Itinerary was great, the bus was comfortable, the gr…Read moreDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewThank you so much, Anthony! We’re thrilled to hear the tour exceeded your expectations. Your kind words mean a lot to our team! Susan
Written on October 1st, 2025I loved the tour. We did have a few issues with the itinerary. We spent time traveling north and south three different times. I believe this could have been han…Read moreDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewThank you, Susan, for your review! All details about taxes and entrance fees are explained in our travel itinerary and we’re always happy to answer any questions. We truly hope to see you again in Sicily for another journey together.- JK
James
Written on September 28th, 2025Expectation was a small group NOT 46. Too much walking to and from bus to accomodation. Some stops were difficult to reach and pointless owns eg chocolate tasti…Read moreDimensione Sicilia - Dimsi Incoming Operator Srl commented on this reviewThank you for your feedback, James. We appreciate your kind words about our guide and will use your comments to improve future tours.
Questions & Answers
Can you provide information about mandatory travel insurance?
Travel insurance is required for all participants to ensure coverage for unforeseen circumstances.
What is the maximum number of participants on a tour?
Group sizes vary but typically range from 25 to 35 participants especially during peak seasons.
Can I add extra services to my tour after booking?
Yes, additional services can be requested and added to your tour itinerary. Just reach out to us via the Ask a Question button.
Are international flights included in the tour package?
International flights are not included and must be arranged independently by the traveller.
What services are included with the airport transfers?
The airport transfer service includes a private car, and a driver will be waiting at the airport with a name sign.
How do I manage bookings for a tour on specific dates?
You can select your desired tour date and proceed with the booking on our page. Should your preferred date be unavailable, the next available dates will be provided.
What is the procedure if I need to cancel my tour?
For cancellation procedures and potential refunds, please navigate to the booking details on our website where you can also find contact information for direct assistance.
Does the group tour accommodate varying ages and nationalities?
Our group tours consist of diverse age groups and nationalities, commonly ranging around 50 years old on average.
Will the tour be conducted in English?
Yes, English is guaranteed on our tours.
Are city taxes included in the tour price?
City taxes are not included and must be paid at the destination.
What electrical plug type is used in the hotels?
A 2-pin plug will be sufficient for use in the hotels.
Are hair dryers provided in every room of the hotel?
Yes, every hotel room is equipped with a hair dryer.
Dimensione Sicilia - Dimsi Incoming Operator Srl Tours
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