

- Number of tours
- 361
- Age Range
- 1-94
- Number of reviews
- 117
- Response rate
- 96%
- Response time
- within 1 day
Across Africa Tours & Travel Reviews (117)
Write a reviewAutumn
Written on September 5th, 2025It’s hard to rate this bc of all of the problems I had on this tour. The safari experience in Kruger National Park was amazing. But there were so many communica…Read moreAcross Africa Tours & Travel commented on this reviewDear Autumn, Thank you for taking the time to share your review. As communicated regarding the solo traveler fee, a refund was to be issued if another group joined your tour. Since we had anticipated additional participants and all parties had agreed on this arrangement, the refund has already been processed and sent to you. With regard to pickup times, we sincerely apologize for the confusion. While our schedules are sometimes subject to last-minute operational changes beyond our control, we understand how this inconsistency may have caused inconvenience. We have already shared this feedback with our operations team and partners to ensure corrective measures are taken and to avoid similar issues for future travelers. We truly value your feedback and regret that we fell short of your expectations on this occasion. While we understand your decision, we sincerely hope to regain your trust and have the opportunity to welcome you again in the future under much better circumstances.- RA
Robert Lundemo
Written on August 28th, 2025I have visited most countries and taken a few safaris, but this is the first time I have to give a bad review and ask for a refund. Just to take the positive…Read moreAcross Africa Tours & Travel commented on this reviewDear Robert, Thank you for taking the time to share your detailed feedback. While we are pleased to hear that you enjoyed the balloon ride and that you were able to experience different parts of Kenya, we are truly sorry to learn that many aspects of your safari did not meet your expectations. We sincerely regret the issues you encountered with communication, coordination, guiding, and the missed activities. This is not the standard of service we strive to provide, and we take your concerns very seriously. Your comments have been shared with our operations team for immediate review so we can address the shortcomings and ensure such situations are not repeated. Regarding your request for a refund, we would be reaching out to you directly at so we can investigate your case thoroughly and work towards a fair resolution. We truly value your feedback, as it helps us improve the experience for all our guests. Once again, please accept our apologies for the disappointment, and thank you for bringing this to our attention. Masayuki
Written on August 25th, 2025Thank you for arranging personalized tour. Overall, all the family members had good experience and fun especially the helpful tour guides and excellent accomm…Read moreAcross Africa Tours & Travel commented on this reviewDear Masayuki, Thank you for taking the time to share your feedback. We are very pleased to hear that you and your family enjoyed the tour, appreciated our helpful guides, and had a comfortable stay in the accommodations. At the same time, we truly regret to learn that some aspects of the arrangements did not meet your expectations, particularly regarding meals, the missed tour, and scheduling. Please accept our sincere apologies for any inconvenience caused. Your feedback is very valuable to us, and we will use it to improve our services to ensure smoother experiences in the future. We are grateful you chose us for your family’s adventure and hope to have the opportunity to welcome you again.Georgina
Written on August 25th, 2025Great communication with updates and responding to concerns.Wr were met at the airport and transported to our lodge with ease.Welcomed and briefed about our tou…Read moreAcross Africa Tours & Travel commented on this reviewDear Georgina, Thank you so much for sharing your kind feedback! We are delighted to hear that you enjoyed smooth communication, a warm welcome, and comfortable accommodations. Our team takes great pride in providing friendly and respectful service, and it is wonderful to know that this made your experience memorable. We truly appreciate your kind words and look forward to welcoming you back for another stay in the future.- C
CHAOYING
Written on August 15th, 2025Across Africa Tours & Travel commented on this review非常感谢您的好评!我们很高兴得知您在马达加斯加度过了如此美好的时光。马达加斯加确实是一个独特的目的地,我们也很欣慰它能给您留下如此深刻的印象。期待未来再次为您打造一段难忘的旅程! - JS
Jane
Written on July 29th, 2025Such was fun that I'd do over and over again when able to. Perfect servicesAcross Africa Tours & Travel commented on this reviewDear Jane, Thank you so much for your kind words! We're thrilled to hear you had such a great time and enjoyed our services. It means a lot to know you'd choose to do it all over again! We look forward to welcoming you back for another unforgettable experience whenever you're ready. Sanjit
Written on June 17th, 2025The safari at Kruger was excellent. Great views of zebras, giraffes, a pride of lions, tons of wildebeest, impalas warthog, even rhinos! Dinners were solid and…Read moreAcross Africa Tours & Travel commented on this reviewDear Sanjit, Thank you so much for your wonderful review! We're thrilled to hear that your safari experience at Kruger was such a memorable one. We're also glad to know you enjoyed the dinners and found the accommodations comfortable- it's always rewarding to hear such positive feedback. We sincerely appreciate your recommendation and hope to welcome you back for another adventure soon!- N
Nathalie
Written on June 5th, 2025I had the privilege of having Shawn as my tour guide, and he truly made my experience unforgettable. Even though I was the only one on the tour, Shawn’s passion…Read moreAcross Africa Tours & Travel commented on this reviewDear Nathalie's Thank you so much for your wonderful review and kind words about Shawn! We’re thrilled to hear he made your tour so memorable and enriching. We’re proud to have such passionate and knowledgeable guides on our team, and we’ll be sure to pass along your praise. We hope to welcome you on another adventure soon! Roberto
Written on April 23rd, 2025I enjoyed this tour from the beginning till the end. Shawn, my guide and driver, was always on time, he was very friendly and extremely helpful. The rooms and l…Read moreAcross Africa Tours & Travel commented on this reviewDear Roberto, Thank you so much for sharing your experience! We're thrilled to hear that your trip to Namibia was unforgettable and that Shawn was able to make it even more special for you. We agree, the sights are incredible and it's wonderful that you were able to enjoy the journey. We hope to welcome you on another adventure in the future.haley
Written on January 19th, 2025We did 5 days in Namibia; from Windhoek to the desert to the coast and then to Etosha. It was a lot of travel in the car, but the sights were totally worth the …Read moreAcross Africa Tours & Travel commented on this reviewDear Haley, Thank you so much for sharing your experience! We're thrilled to hear that your trip to Namibia was unforgettable and that Shawn was able to make it even more special for you. We agree, the sights are incredible and it's wonderful that you were able to enjoy the journey despite the long drives. We'll be sure to pass along your kind words to Shawn—he truly is a gem! We hope to welcome you on another adventure in the future. Safe travels!
Across Africa Tours & Travel Destinations
Africa
See all 322 toursAsia
See all 28 toursEurope
See all 7 tours
Across Africa Tours & Travel Videos
Contact our Travel Experts
+64 4888 0182
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!