Discover Japan

Customer Reviews

• MR

  Mohamed

  · June 3rd, 2025
  The trip was well organised and we thoroughly enjoyed it. We covered many big cities and did a lot of activities and visited many places. It was very informative and we were lucky to have few hours of clear sky in our visit to the mountain Fuji and managed to have clear views of the mountain and a lot of good photos. The extra bonus for us is our day visit to the Expo 2025 in Osaka. Our Guide Tetsuo was excellent and he was very helpful and made the trip very smooth and went over and above his duty helping out the members of our group who may need any help and was there when needed. The route of this trip was very good and well planned. Strongly recommend it.
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  Trip date: May 2025
• MF

  MERNA

  · August 2nd, 2024
  Insufficient services provided for the money paid. We received bare bones services. In 14 days, only one breakfast and one dinner!!! Disgraceful!
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  G Adventures commented on this review

  Thank you for sharing your feedback, Merna. We are very sorry to read of your experience. Someone from our Customer Experience team will reach out to discuss your tour in due time.
  Trip date: July 2024
• 

  Lynda

  · May 19th, 2024
  We want to thank Tour Radar for making this trip so seamless. Every inquiry was answered quickly and all details of the trip were thoroughly explained and easy to access. This is our second tour using them and we will continue to seek out adventures on their web site in future.
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  G Adventures commented on this review

  Thanks Lynda for the five star review. We are glad that you enjoyed the services of TourRadar and G Adventures.
  
  Trip date: April 2024
• MD

  MARTIN

  · April 18th, 2024
  Very interesting experience. Very good trip, well balanced between mandatory and optional activities.
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  G Adventures commented on this review

  Thanks Martin, We were glad to hear that you had such a great trip. See you back on the road with us soon, we hops.
  Trip date: March 2024
• 

  David

  · November 6th, 2023
  This was my third tour with TourRadar. Whereas we enjoyed Morocco and Egypt, the visit to Japan was horrible and disappointing. We did not see much of Japan since we spent most of the tour riding trains. On average it was 3 trains per day but sometimes 4 to 5 trains per day, carrying heavy luggage over the stairs and escalators. In contrast to previous tours with TourRadar where we stayed in nice hotels, which also included breakfast and occasional lunch and dinner, the hotels we stayed in Japan were mostly two star hotels and we had to pay for all our meals, except two breakfasts which were local food we could not eat and one dinner which was also weird food. We had to sleep on the floor twice, in a hotel which is geared for backpackers and not for older people who paid a lot of money for this trip. In contrast to previous trips where we had guides who provided us with information on the sites we visited, here there was one guide only who actually functioned more as a chaperone, just directing us to the trains and the hotels. We learned nothing from him about Japan, and since we were just riding trains all day, we hardly saw much of Japan. My wife health was affected by sleeping on the floor as she fell while trying to get off the mattress and broke a rib. Since I am a physician, I took care of her. Finally, 500 dollars were stolen from her purse. This was in the hotel where we slept on the floor near Mount Fuji. Fortunately, the passports were not stolen. As to free time, if we pay for organized tour, we do not need so much free time. If we wanted a lot of free time, we would have toured Japan ourselves, which could also be much cheaper. In summary: disaster trip and we do not think we will ever use TourRadar again ( we planned on booking the tour to South Africa with TourRadar in 2024, but this is unlikely after the bad experience in Japan).
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  G Adventures commented on this review

  Hello David, Thanks for your message. This definitely does not sound like the kind of experience our clients should come to expect from us. We are so sorry that you had such a disappointing experience. We will have one of our Customer Service team reach... Show more
  Trip date: September 2023
• A

  Leah Stark

  · October 21st, 2022
  Cultural shock for me! A completely different world. People, culture, food behavior. Good and bad. Not judging, just facts. That's fascinating to me . Japan, the land is beautiful and rich. Loved it. Didn't like to spend so much time underground:)
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  G Adventures commented on this review

  Hi! So great to hear! Thank you for reaching out.
  Trip date: October 2022

  Review collected by G Adventures
• A

  Isabelle Horgan

  · October 23rd, 2022
  It?s a great way to travel if you don?t know the country, don?t speak the language, and don?t have the time or inclination to work out how to get from A to B, where to stay and what to do in multiple cities in a foreign country.
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  G Adventures commented on this review

  Hi There - Thanks for the positive feedback. So great to hear!
  Trip date: October 2022

  Review collected by G Adventures
• A

  Heidi Edwards

  · October 30th, 2022
  I have traveled several times with gadventures and am always impressed by their level of service and the professionalism of their CEOs. The CEOs are available and helpful whenever they are needed including free days, they don't just disappear and leave you to fend for yourself unless this is what you choose. The itineraries are well thought out and include many activities that showcase what the country has to offer. I also feel that the price of the tours offered are reasonable compared to other companies that are out there. I will keep traveling with gadventures.
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  G Adventures commented on this review

  Hi There - Thanks for the positive feedback. So great to hear!
  Trip date: October 2022

  Review collected by G Adventures
• A

  Paul Dawson

  · October 22nd, 2022
  The trip was amazing. I can't wait to go back.
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  G Adventures commented on this review

  Thanks so much for your feedback!
  Trip date: October 2022

  Review collected by G Adventures
• A

  Serafina Fiorentino

  · October 22nd, 2022
  Overall I did enjoy the tour. Some of what we saw was spectacular. Hiroshima was so interesting. Our ceo was excellent and really took care of us. My only complaint was some of the accommodations were not very good and having to spend time in some places that really had not much to see. Also taking 4 to 5 trains in one day was too much.
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  G Adventures commented on this review

  Thanks so much for your feedback!
  Trip date: October 2022

  Review collected by G Adventures