Northern Lights Escape

Customer Reviews

• Vytautas

  · September 21st, 2025
  All was good. Great tour guide who really knows Iceland. There was a Tour Radar snafu right at the start whereby the (personal) information that we filled out on the Tour Guide web site never got to the tour guide when checking us in. Didn’t feel comfortable sharing our information verbally in a group setting.
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• Kavya

  · August 28th, 2025
  The itinerary was well thought out, covering many of the highlights. The accommodations very comfortable. The only downside was our guide — he wasn’t very energetic or cheerful, which made the experience feel a little flat at times. The schedule also felt rushed: for example, we had just 30 minutes for lunch and only about 20 minutes at waterfalls, which didn’t feel enough when traveling all the way from another country to see them. Overall though, it was a beautiful trip with amazing sights.
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• Charisse

  · August 28th, 2025
  The itinerary itself was great — we saw stunning locations, and the accommodations were excellent. Unfortunately, the experience was overshadowed by our tour guide, Kristján Einvarõur. From the very start, he was rude, unenergetic, and far from cheerful. Instead of lifting the group’s mood, he consistently brought the vibe down. The pacing of the tour also felt rushed. We were given only 30 minutes for lunch, 20 minutes at a waterfall, and even the glacier hike was cut short because he told the glacier guide to keep it brief. These incredible experiences felt more like a checklist than a chance to actually enjoy Iceland. To make matters worse, at one point when someone’s phone rang, he loudly said, “Can you stop that?” — without considering that it could have been an emergency. Overall, Iceland itself is breathtaking, and the itinerary was solid, but the guide’s attitude made the trip far less enjoyable than it should have been.
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