Customer Reviews

• KW

  Kristen

  · March 28th, 2025
  Had a great time! Thanks to our tour guides Nacho and Igor!
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  Europamundo commented on this review

  Hi, So great to hear! Thanks for the kind words about our team. Europamundo team :)❤
  Trip date: March 2025
• RM

  Rohit

  · December 21st, 2024
  Both my tour guides where very energetic, knowledgeable and always put a smile on our faces.
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  Europamundo commented on this review

  We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips with us.... Show more
  Trip date: November 2024
• A

  Jennifer AnneArmato

  · January 17th, 2023
  Travel information very informative. Our guide Linus was amazing and tried to make sure everyone was happy. Nothing was too much trouble.
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  Europamundo commented on this review

  Hi , Thanks so much for the kind words! Our guides are some of the best people in the world – We´re glad you got to experience that in Paris and London
  Trip date: December 2022

  Review collected by Europamundo
• A

  Juan CarlosLopez Marin

  · August 15th, 2023
  Thank you very much for a spectacular vacation my wife took care of the whole process in general but I want to say that she made an excellent decision to use your company for our vacations everything was very good hotels, transfers, buses guide organization I would totally use it in future trips and the I recommend to my friends and family
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  Europamundo commented on this review

  Thank you so much for your kind words! We’re delighted to hear that everything from hotels to guides met your expectations and that your wife made a great decision in choosing us. We appreciate your recommendation and look forward to welcoming you, your... Show more
  Trip date: August 2023

  Review collected by Europamundo
• A

  AdrianaDiaz Grimaldo

  · August 15th, 2023
  It was a spectacular trip from the moment of the reservation, the speed in the confirmation, the efficiency of the customer service, always answering my questions, upon our arrival in Paris, our driver Anouar sent us messages from the day before, confirming the details for our transfer to the hotel. The hotels were very comfortable, although the one in London was a little far from the city, all the tours were very organized thanks to our guide Clara Ruiz and our super punctual tour companions, that allowed everything to go very well. We are totally grateful to Europamundo and Tour Radar for so wonderful vacation
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  Europamundo commented on this review

  Thank you for your wonderful feedback! We’re thrilled to hear that everything from reservation to arrival exceeded your expectations. We’re glad Anouar and Clara Ruiz contributed to a smooth and enjoyable experience. We appreciate your comments on the... Show more
  Trip date: August 2023

  Review collected by Europamundo
• LM

  Lydia

  · July 19th, 2024
  If I could give a negative five, I would. This was the worst tour I’ve ever taken, and I’ve traveled all over the world. The tour was deceiving and not worth the money. You’re better off booking it yourself or through another agency. The hotels were over an hour away from main city areas, requiring expensive taxis. They were in dangerous neighborhoods; one in Paris had homeless people, drug dealers, and graffiti. The food was horrible and raw. My room faced loud construction, and another had mosquitoes, causing me an allergic reaction. The insurance policy was useless as they refused to cover my medical bills. Traffic made travel times even worse. When I asked for help, no one responded until I persistently complained. The emergency line was unresponsive until the end. I paid for an English tour, but the guides spoke Spanish until I complained on the last day. The tour guides kept changing, providing last-minute information and blaming holidays and the Olympics for their disorganization. Tour plans changed with little notice. The Moulin Rouge show was canceled hours before it was scheduled. The Eiffel Tower visit was moved, with a poor substitute offered instead. They were clearly trying to save money at our expense. The tour buses were overcrowded, with 30-40 people, no bathrooms, cracked windows, and foul smells. Customer service was rude and unhelpful, and they ignored their insurance policy when I got sick from mosquito bites. This last-minute trip was a nightmare. I strongly recommend planning your own trip or using another agency. They wont help customers and blame the customer for their problems. Also most people complained about this tour. And I have pictures as proof, if needed.
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  Europamundo commented on this review

  Dear Lydia, We hope this email finds you well. We regret that certain circumstances during your trip did not meet your expectations and interfered with your satisfaction with the tour. About the hotels according to our policies and general terms and... Show more
  
  Trip date: July 2024
• MR

  Mary

  · October 25th, 2023
  We got to see just about everything great in France and England. However, most were photo ops. The lines to get into most things were blocks long so we just looked from outside. No one really said that if you wanted to go into anything there were more charges that were not included in the tour price. Loved the ferry. Theresa was wonderful as a tour guide with a wonderful smile. Hats off to Ricardo our coach driver who drove our coach like a big rig expertly in the worst traffic.
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  Europamundo commented on this review

  Dear Mary, Many thanks for sharing your thoughts on the tour. We´re thrilled to hear your positive comments about our guide and driver. Theresa and Ricardo were touched by your kind words and extend their heartfelt gratitude. We are pleased to hear... Show more
  Trip date: October 2023
• 

  gregory

  · October 16th, 2023
  The tour was amazing, the tour guides were amazing. The fun part was being with like-minded people who love to travel. Despite some langue issues it was an amazing experience. The tour is a glimpse of Paris and London. I really enjoyed the stop in Canterberry to shop. Rouen was pretty. All the hotel were amazing., Nice, clean close to metro's. Overall I am impressed.
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  Europamundo commented on this review

  Hi Gregory .Thank you for sharing feedback about your time on the Great European guided holiday. We always appreciate reading about our guests' time spent on the road with us and are delighted to learn that our expertise left you with a truly memorable... Show more
  
  Trip date: September 2023
• CR

  Cesar

  · September 25th, 2023
  The tour was okay English translation was not at all accurate and hard to understand. The first two hotels I say we're two-star instead of three. Some of the things to do were either sold out or not included. I honestly don't think I would use them again
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  Europamundo commented on this review

  Dear Cesar, Thank you for providing your feedback on the tour. It's important to note that our guides are required to hold an English certificate of at least B2 (Upper Intermediate) to ensure they can actively engage with passengers, effectively... Show more
  Trip date: September 2023
• AD

  Adriana

  · August 12th, 2023
  The vacations were amazing since the reservation always answer my questions offer me tips for my trip we did every thing offer in the tour its was really good thank you
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys . Europamundo team :)❤
  
  Trip date: August 2023