Customer Reviews

• RH

  Robyn

  · April 23rd, 2024
  The holiday was amazing. Whether it was the excellent guides in Egypt and Jordan, the standard of the hotels throughout and the awe inspiring tours the trip overall was excellent. I can honestly say I could not fault anything, and whilst it was a bit more expensive than some other tours we received excellent value for money. I can only recommend Circonia Travel.
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  Trip date: April 2024
• MB

  Marie

  · November 20th, 2023
  Was so happy it was Ciconia that took us under their wing. Was very upsetting and confusing, to find we had not been informed about any of the hotel changes, nor the start date of the tour. Some of the experiences were different than the original documents and itnenary that we downloaded as our tour details. Cost us an extra $780 US for extra nights accomodation ( which we had not budgeted for!) The tour folk of Ciconia were understanding and took care of us and calmed my nerves ( as a first time travellers it was very upsetting and I could feel my heart racing and about to have a panic attack) Not the best way to start our trip of a life time travel! Next time I will book directly with Ciconia and would Never recommend Tour Radar to anyone. You really do need to keep your customers informed and to treat them with such disrespect, is deceitful. You are sor lucky that Ciconia looked after us as I was so near to looking at a law suit for not treating us or informing us of changes.
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  Trip date: November 2023
• IL

  Ian

  · August 31st, 2023
  Excellent tour. Covered all I expected and more.
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  Trip date: August 2023
• CM

  Chaitanya

  · June 8th, 2023
  Overall the trip was enjoyable, but in spite of the accommodations at some locations and the sense of falsely characterizing the trip as luxury. Ciconia needs to fix this tour. Our guide, Safi in Egypt, and Mohammad in Jordan were great and we had a wonderful cohesiveness to the group. This helped to salvage the trip. In Jordan, Mohammad and the other guide, had no Ciconia liaison as that person was on holiday, they had to manage everything in their own which was not what their energies should have been spent doing. The Nile River Cruise ship was not luxury in any way. It had very dated look and feel, maybe had been luxury 30 years ago. The staff were wonderful and hard working, and did their best to make it an enjoyable ride, which the actual voyage and scenery were nice. Our first night, our shower leaked into the hallway and the shower looked like it had not been cleaned. We had to push to be changes to a different room. The stay at Wadi Rum was nearly a disaster. The facility was not aware we were coming, or at least how many of us there were. We were put in a camp much further away than the main camp, but that was a blessing as it was more natural beauty. There were not enough towels, the bathroom was not well cleaned, there was no water for us, and there was only one person who was trying to keep everything going. He did have help during the dinner our one night there, but it was only one person extra. The food was tasty, but ran out quickly and was presented in a way that again was not a luxury experience as advertised. If it had been billed as a three-star experience then it would have been accurate. Still the friendships we made on this trip and the historical sites and the guides, made this a memorable experience, not the actual trip.
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  Trip date: April 2023
• 

  HOA

  · April 24th, 2023
  That is very organised tour by Ciconia , highly recommended , my wife & I are satisfied with the tour .
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  Ciconia Exclusive Journeys commented on this review

  Dear Hoa, thank you for your review, happy to hear you and your wife enjoyed your Egypt and Jordan experience with Ciconia Exclusive Journeys , hopefully you'll be able to join us on one of our other amazing tours. All the best. Thank you.
  Trip date: April 2023
• J

  Jack

  · January 6th, 2023
  I was really impressed with the quality of the tour. In both countries we received excellent service and every aspect of the tour was as described by Ciconia. Both tour guides were professional, knowledgeable and did their very best to show their countries to us. The hotels were all 5 star and the camp in Jordan was impressive. I’m looking forward to joining another Ciconia tour in the near future.
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  Trip date: December 2022
• AM

  Alice

  · January 4th, 2023
  I took Best of Jordan tour in Dec.20222. Coconia stated in writing I would receive a Jordan pass but they reneged. It cost me 52 dollars and a lot of time at the airport. They refused to compensate me. Apparently they do not know what breach of contract is. The tour was described as a luxury tour but it was not. Merely ok.
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  Trip date: December 2022
• V

  Victoria

  · June 19th, 2022
  I did this tour in May. Sam was a fantastic and very knowledgable guide. I’d travel again with Ciconia and recommend them.
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  Trip date: May 2022
• EP

  Emma

  · June 19th, 2022
  We just finished 16 days of Best of Egypt and Jordan.The tour guides Mo and Ossama were excellent. The trip very smooth, no rushing. We thank you very much for such amazing trip. We will travel again with Ciconia.
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  Trip date: June 2022
• C

  Carl

  · June 17th, 2022
  Best of Egypt & Jordan trip made my time in Egypt and Jordan the incredible experience that it was. My guides Mo and Faisal were both extremely knowledgeable. Highly recommended.
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  Trip date: April 2022