- Number of tours
- 10
- Age Range
- 18-99
- Number of reviews
- 82
- Response rate
- 100%
- Response time
- within 1 day
Tomato Travel Reviews (82)
Write a review- BR
Brigit
Written on September 9th, 2025- the guide did not give us enough information during the tour - too much time was spent in the minibus - accommodation was in residential areas instead of do…Read more - LE
Lenora
Written on September 4th, 2025My husband and I had a great tour with Tomatoe. The itinerary was well paced. A good balance between natural beauty, historic content and Japanese life and cult…Read more - MS
Michelle
Written on August 6th, 2025Osman was the perfect guide to our trip. We were a smaller group and I and a few others had a hard time walking up certain areas, going at the group speed, etc…Read moreTomato Travel commented on this review
Thank you so much for your kind words! We're delighted to hear that you had a great time on our tour and appreciate your compliment for Osman. We hope to welcome you again in the future at another exciting destination. Once again, thank you! Tomato Travel Team - IF
Ivona
Written on July 2nd, 2025The tour itinerary is great for first time Japan visitor, our bus driver and tour guide were wonderful. I would not recommend Tomato Travel again though, the co…Read moreTomato Travel commented on this reviewDear Ivona Thank you for taking the time to share your feedback. We are glad to hear you enjoyed the tour itinerary as well as the service provided by the driver and guide. We regret to learn that other aspects of your experience did not meet expectations. We take comments about communication and clarity seriously and will review our processes to ensure that information about add-on experiences and guide details are provided more clearly in the future. We will use your feedback to improve how we communicate these policies and tour details moving forward. We appreciate your input and thank you again for sharing your experience. Kind regards, Tomato Travel Team - JC
JAYNE
Written on June 3rd, 2025My sister and I joined the Japan Golden Route with Hiroshima 2025 tour in May and we enjoyed the tour very much. There were 17 people in the group and we had no…Read moreTomato Travel commented on this reviewHi Jayne, we are delighted to hear that you have enjoyed your trip so much. We hope you made some very unforgettable memories in Japan. We have many tours in Japan, including customised tour that reach places which are less discovered. We look forward to seeing you again soon on the future tours. 
Leticia
Written on June 3rd, 2025Thank you, Tomato Travel, for the fabulous tour! My family of five (myself, my husband, and our children aged between 8 and 13) joined the tour in Osaka and ha…Read moreTomato Travel commented on this reviewHi Leticia, Thank you so much for your wonderful feedback! We’re glad to hear that you and your family had such a memorable experience on the tour with us. It’s great to know that the itinerary suited your needs perfectly and that both Osman and Samantha made your journey enjoyable and comfortable. Your kind words about the group size, the food, and the overall experience truly mean a lot to us. We’d love to welcome you back to explore even more of Japan in the future. Please don’t hesitate to reach out whenever you’re ready for your next adventure! Thank you again for choosing Tomato Travel. Warm regards,- AB
Amelia U
Written on June 1st, 2025I had a very good experience with Tomato travel agency, my group was very nice and the guide, mr Aki, was very helpful. My suggestion is that it would be ben…Read moreTomato Travel commented on this reviewHi Amelia, Thank you so much for your kind words. We’re delighted to hear that you enjoyed the trip on our tour. We have shared your feedback about the listener boxes with our team to help improve our future tours. We look forward to welcoming you on more tours soon! Thanks again for your support. Kind regards, Tomato Travel Team - SH
sylvia van der
Written on May 29th, 2025Wonderful trip,had a fantastic time.The guide and driver were great and we had a great group of fellow touristsTomato Travel commented on this reviewHi Sylvia, Thank you for your lovely feedback! We’re so happy to hear you had a fantastic time and enjoyed the company of both your guide, driver, and fellow travelers. We look forward to welcoming you on another adventure with us soon! Warm regards, Kind regards, Tomato Travel Gavin
Written on May 25th, 2025We had a good time but had some issues we’d like to shareTomato Travel commented on this reviewThank you for your kind comments. We’re delighted to hear you enjoyed your time in Japan. We always appreciate your feedback, as it helps us improve our future tours—please don’t hesitate to share any thoughts with us! Once again, thank you for choosing to travel with Tomato Travel. Kind regards, Tomato Travel Team- AL
ANTONIO
Written on May 17th, 2025Poor choices in some accommodationsTomato Travel commented on this reviewHi Antonio, Hi Antonio, Thank you for your feedback. We’re sorry to hear that some of the accommodations did not meet your expectations. We truly value your input and will take it into consideration to improve our future tours. If you have any specific details or suggestions, please feel free to share them with us. Kind regards, Tomato Travel
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