PrestiGo Asia

Dear James Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that your experience was smooth and well-organized, and that our guides and drivers made you feel comfortable and well cared for throughout the journey. It’s also wonderful to know that you enjoyed the balance between active days and restful ones — that’s exactly what we aim for. Your suggestion about adding short evening activities like a dinner cruise or cultural show is a great one, and we’ll definitely consider this for future itineraries. We’ll also make sure to pass along your kind words to Victor and our guides in Laos — they’ll be delighted to hear they made such a strong impression. Thank you once again for traveling with us and for recommending the tour. We hope to welcome you back on another adventure soon! Warm regards,

Thank you for your feedback — we truly appreciate you taking the time to share your experience. I’m sorry to hear that parts of the trip didn’t meet your expectations, especially regarding the changing guides, the feeling of isolation, and the confusion with the boat trip. If you had reached out during the tour, especially about the last-day changes, I would have done my best to assist you immediately — including helping arrange the canoeing you were looking forward to. Our team is available 24/7 to support our guests throughout the trip, but unfortunately, we didn’t receive any messages or concerns from you during the journey. We're always here to help, and I wish we had the chance to make things right while you were still on tour. That said, I’m glad you enjoyed the elephants and jungle walk. Your feedback is invaluable and will help us improve future experiences.

Thank you so much for your wonderful review! Kadarnath We're thrilled to hear that you had such a memorable time in Thailand and that you enjoyed the flexibility of the trip, the knowledgeable tour guides, and the fun activities. Your kind words truly mean a lot to our team. It was a pleasure having you with us, and we're grateful for your recommendation. We hope to welcome you back on another adventure in the future! Warm regards,

Dear Misty-Ann Thank you so much for your wonderful review! We're delighted to hear that you had a great experience across Vietnam, Cambodia, and Thailand. It’s fantastic that you enjoyed the mix of group and private tours, the comfortable hotels, and the wide variety of food options — especially for a vegan traveler. Your highlights, from the cultural dinner in Siem Reap to the Bangkok Sky Tower and the overnight bay stay, sound amazing! And yes, comfy shoes and a relaxing massage at the end of a long day definitely make a big difference. We truly appreciate your feedback and hope to welcome you on another adventure soon! Warm regards,

Hi Patricia. Thank you so much for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed many aspects of your trip, especially the unforgettable experience at Halong Bay, the well-guided tour in Saigon, and your dream visit to Cambodia. It’s also great to know that you were pleased with the quality and location of the hotels throughout your journey. We truly regret the inconvenience caused during your first tour. We understand how frustrating it must have been to get caught in holiday traffic and to experience communication challenges with your guide. Your feedback is invaluable, and we are currently reviewing our guide selection and tour scheduling processes to prevent similar issues in the future, especially on national holidays. Regarding the communication with TourRadar, we’re sorry to hear that the initial response fell short of expectations. It’s encouraging to know that the situation improved afterwards, and we will be following up with them to ensure more proactive support from the start of each journey. We appreciate your understanding and your honest review. It helps us grow and deliver better experiences for all our guests. We hope to have the opportunity to welcome you again and provide a flawless experience from beginning to end. Warm regards

Dear Aileen, Thank you so much for your lovely review! We're thrilled you enjoyed your personalized tour and had memorable moments in Bangkok, Chiang Mai, and Krabi. Your feedback on the lodging is appreciated and will help us improve. We're so glad you had a great time and truly value your recommendation. Hope to welcome you again soon

Hi Tamara!Thank you for your kind words! We're so happy to hear you had a great experience with our team. It means a lot to know we helped make your trip special. We truly appreciate your recommendation and hope to see you again on another adventure!

Hi Brandy Thank you for your thoughtful and detailed review! We're so glad to hear you had an incredible trip and enjoyed the service from our guides and staff throughout. Your feedback on the hotels and specific experiences is truly appreciated—it helps us improve and fine-tune every part of the journey. We're especially happy that Siem Reap stood out and that our team helped bring the destinations to life for you. We hope to welcome you again for an even more perfect adventure next time!