

- Number of tours
- 28
- Age Range
- 1-90
- Number of reviews
- 312
- Response rate
- 92%
- Response time
- within 1 day
PrestiGo Asia Reviews (312)
Write a review- WS
Winfried
Written on August 28th, 2025Perfect Organisation Monika
Written on August 22nd, 2025The trip was well organized, we were always picked up on time and the Prestigo Asia team was always available and responded quickly to requests.- S
schmid-markus@bluewin.ch
Written on July 6th, 2025The trip was very well organized. The drivers for the excursions were always on time and very helpful. Only the arrival in Hanoi briefly caused stress, because …Read morePrestiGo Asia commented on this reviewThank you so much for your kind feedback! We're very glad to hear that you enjoyed the trip and found the organization and drivers reliable and helpful. We’re sorry for the initial confusion upon your arrival in Hanoi. The hotel name change should have been better communicated, and we appreciate your patience in resolving the issue via our hotline. Your comments help us improve, and we’re happy everything went smoothly afterward. We hope to welcome you again on your next adventure! Warm regards, - AM
Ashika Sandhya
Written on July 5th, 2025We did this with our 11 & 16 year old. Very well organized, everything was so easy. We met some amazing people. We enjoyed every bit of it. Highly recommend tou…Read more - DM
Denise
Written on July 1st, 2025The tour was very well organized; the perfect mix of activities and down-time. Great tour guides! The hotel accommodations were top tier and a pleasant surprise…Read morePrestiGo Asia commented on this reviewDear Denise Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the perfect balance of activities and relaxation throughout the tour. It’s great to know that our tour guides, hotel accommodations, and itinerary all exceeded your expectations. Exploring the diverse regions of the country in a well-paced manner is exactly the experience we aim to deliver. We truly appreciate your recommendation and hope to welcome you back on another adventure soon! Warm regards, PrestiGo Asia - SA
Suzette
Written on June 25th, 2025Excellent service and quick responsePrestiGo Asia commented on this reviewDear Suzette Thank you for your kind words! We're delighted to hear that you were satisfied with our service and responsiveness. Your feedback motivates us to keep delivering the best possible experience. We hope to have the pleasure of assisting you again in the future! - ND
Nicola
Written on June 8th, 2025Fantastic trip. Very good drivers and guides. Some awesome destinations and experiencesPrestiGo Asia commented on this reviewDear Nicola Thank you so much for your kind words! We're thrilled to hear that you had a fantastic trip and enjoyed the destinations, experiences, as well as the service from our drivers and guides. It was our pleasure to have you with us, and we hope to welcome you back for another adventure in the future! - JW
James
Written on May 30th, 2025Just returned from this tour. The experience was flawless. The driver pick-ups and delivery were on time at each stop. Most of the tour guides spoke decent En…Read morePrestiGo Asia commented on this reviewDear James Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that your experience was smooth and well-organized, and that our guides and drivers made you feel comfortable and well cared for throughout the journey. It’s also wonderful to know that you enjoyed the balance between active days and restful ones — that’s exactly what we aim for. Your suggestion about adding short evening activities like a dinner cruise or cultural show is a great one, and we’ll definitely consider this for future itineraries. We’ll also make sure to pass along your kind words to Victor and our guides in Laos — they’ll be delighted to hear they made such a strong impression. Thank you once again for traveling with us and for recommending the tour. We hope to welcome you back on another adventure soon! Warm regards, Anonymous
Written on May 28th, 2025It was very uneasy for me as I didn’t have athe same guide all the way through different ones on different days . The restraints didn’t have half the stuff on t…Read morePrestiGo Asia commented on this reviewThank you for your feedback — we truly appreciate you taking the time to share your experience. I’m sorry to hear that parts of the trip didn’t meet your expectations, especially regarding the changing guides, the feeling of isolation, and the confusion with the boat trip. If you had reached out during the tour, especially about the last-day changes, I would have done my best to assist you immediately — including helping arrange the canoeing you were looking forward to. Our team is available 24/7 to support our guests throughout the trip, but unfortunately, we didn’t receive any messages or concerns from you during the journey. We're always here to help, and I wish we had the chance to make things right while you were still on tour. That said, I’m glad you enjoyed the elephants and jungle walk. Your feedback is invaluable and will help us improve future experiences.- KS
Kadarnath
Written on May 27th, 2025The trip was well organised and had some flexibility which we liked. The tour guides were very knowledgeable of the sites we visited. The activities we did were…Read morePrestiGo Asia commented on this reviewThank you so much for your wonderful review! Kadarnath We're thrilled to hear that you had such a memorable time in Thailand and that you enjoyed the flexibility of the trip, the knowledgeable tour guides, and the fun activities. Your kind words truly mean a lot to our team. It was a pleasure having you with us, and we're grateful for your recommendation. We hope to welcome you back on another adventure in the future! Warm regards,
PrestiGo Asia Destinations
Are all the relevant entry visas included in the price of the tour?
All of our packages do not include the visa. Our company will instruct you on how to get the visa in the most convenient way. In case, you require us to apply for E-visa, we'll submit it and the fee will be informed to you separately
How many, if any, of your tours have guaranteed departures?
We guarantee that all our tours depart 100% as schedule
Can I join the tour once it has departed?
You should join the tour from its departure. In some cases, if you accept to join after its departure or change the date of departure, please feel free to contact us for proper support.
Can we change the departure time after booking confirmation? If so, what are the requirements?
If you require to change the date once you've booked, and 30 days before the arrival date, there is NO FEE; between 15 days to 30 days before the arrival date, the charges will be the actual cost of each service. The modification will be subject to availability and the international flight will be following their cancellation policies (if any).
What documents will I receive before I travel?
Prior to departure, the staff in charge will send you further information to help prepare for your trip (if any).
Is free and discounted travel available for children?
We do offer discounts for children on some of our tours, but it can vary depending on the specific tour, service and accommodation; and the age of the child. To find out if a discount is available for a particular tour, please reach out to your travel advisor.
Is there a supplement for solo travellers?
Yes
I am a solo traveler, can I share a room with another in the group to avoid the single supplement fee?
While we understand the desire to avoid the single supplement fee, we typically do not recommend room sharing due to potential compatibility and comfort issues. However, if you wish to share a room, please contact us, and we will do our best to accommodate your request while ensuring your safety and comfort.
What is the standard of the hotels on this tour?
3 star hotel. In case you want to upgrade the accommodation to 4-star or 5-star hotel, please contact us for more details
Will I know the names and details of all the accommodation before I depart?
Yes. All the accommodation and the details will be given to you 15 days in advance
Can you assist with pre or post tour accommodation?
We can support according to your requirement
Is free Wi-Fi available in the accommodation used?
Yes
Are there any specific clothing or packing recommendations for this tour?
Your travel advisor will provide a packing list and clothing recommendations before your departure. It's advisable to pack according to the climate and activities of the tour.
Is there a dress code or specific attire required for any cultural or religious sites we will visit?
Some cultural or religious sites may have specific dress code requirements. Your guide will inform you in advance and provide guidance on appropriate attire.
What is the fitness level required to do this tour?
It is an easy level for anyone.
Can I book optional excursions or activities during the tour, and how do I do that?
Yes, you can usually book optional excursions or activities during the tour. Your travel advisor will provide information on available options and how to book them.
Can I request special dietary on the tour (e.g., vegetarian, vegan, allergies)?
Yes, we can accommodate special dietary requests. Please inform us of your dietary preferences and restrictions when booking for your best experience later.
Is the tour coach air conditioned?
Yes
Are flights included in the tours?
Domestic flights mentioned in itinerary are included
Are airport transfers included in the tours?
All Airport transfers are included
Are the local guides on the tour English speaking?
Yes, they are English-speaking guides. wWe also offer various languages if required
Are all entrance fees included in the price?
Yes
What is the cancellation policy for your tours?
Please review the cancellation terms and conditions located on the "Book Now" page of each tour, just above the "Book My Space" button at the bottom of the page.
Are travel insurance and medical coverage included in the tour price?
Travel insurance and medical coverage are typically not included in the tour price. We strongly recommend that all travelers have appropriate insurance coverage for their trip.
Is travel insurance mandatory for joining tours?
While travel insurance is not mandatory, we strongly recommend it for your peace of mind. It helps protect you in case of unforeseen events.
What policies are in place for Covid-19?
We hope all travelers feel safe and comfortable during their stay. As a result of the ongoing COVID-19 pandemic, we require all travelers and staff to follow the rules of COVID-19 prevention and protection, where appropriate or deemed necessary on our tours.
What Ethical Travel credentials does the tour company have?
At PrestiGo Asia, we are committed to operating your travel package with our International Operator License. Also, we are committed to each location or service meticulously inspected on our own prior to introduction and even during use.
Can the tour be customized? If I want to upgrade to private tour, what should I do?
Yes, our tours can be customized to meet your specific preferences and needs. If you'd like to upgrade to a private tour, simply contact us for proper help.
Contact our Travel Experts
+64 4888 0182
24/7 Support
Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!