Thailand Classic In 12 Days - Bangkok/Chiang Mai/Phuket

Customer Reviews

• MW

  Michael

  · March 1st, 2025
  Everything on the itinerary was delivered, some according to the itinerary that was supplied, some were not quite as written. Seems Prestigo Asia does not place a high value on communication with it's customers. We did not hear from Prestigo Asia Travel Company the entire time we were in Thailand except when we asked them to locate our late driver for an excursion and even then all we heard was that they would check with the driver and then there was no follow up. Our tour ended on Feb.18 2025 and we have still not heard a word from them, (it is Mar 1st Today). We stayed on in Thailand after the tour and declined a ride to the airport at the end of our tour so we did not hear from them then. The last communication we received from Prestigo was on Feb.12 2025 (day 6 of our 12 day tour). In fact the only contact with Prestigo was initiated by us both times. Some excursions are better than others. PHANG NGA BAY TOUR - times are supplied in the itinerary they are not even sort of close. Picked up late driven across town and dropped off at the pier, you hundreds of others, then you are told to go here and stand there and pose for pictures and have coffee back inside. All seemingly unorganised chaos. Finally onto a "luxury" boat, our definitions of luxury vary by quite a bit. Onto a boat that you cannot see out of. Long story short this was our least favorite activity. Spend the day at an Elephant Rescue Park - Is really a sort of half day, you are picked up after breakfast and returned just after lunch. Flight time from Chiang Mai to Phuket was ridiculous and not one most anybody on holiday would choose. 4AM hotel pick up for a 6:25Am flight landing at 8:30AM. We asked for early check in to be arranged but nothing came of it. We asked Prestigo very early on if they could help us with some other arrangements in regards to hotels and transportation for after our tour and while we were told they could help they did not come through for us and we made other plans exclusive of them. We read on the Prestigo touradar page they usually respond within 2 days but we found this not to be the case at all. We waited for responses 8 times - 3 times it only took 1 day - twice it took 3 days - once it took 4 days another time it took 5 days and the worst was a full 7 days for them to respond to us. Buyer Beware - We didn't feel the support was there for us. We would not travel with Prestigo again.
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  PrestiGo Asia commented on this review

  Dear Michael, I’m truly sorry to hear your feedback regarding your recent trip to Thailand with us. After reviewing the situation with our team, I would like to offer some clarifications and sincerely hope we have the opportunity to serve you again in... Show more
  Trip date: February 2025
• 

  Tricia

  · February 19th, 2025
  We really enjoyed our tour of Thailand. We picked this tour, as it focused on three major areas: Bangkok, Chiang Mai and Phuket. It was good to be in the same hotel for a number of days and not have to move often. We had time to explore in the evenings and experience the wonderful, welcoming Thai culture. The tours from Bangkok were great. We really enjoyed our guide, Yut, and our driver, Mr. Chai. Chiang Mai was fun to explore and the visit to the elephant park was a real treat! Phuket was lovely, although the beaches were very crowded. PrestiGo Asia really looked after us and took care of all the details! It was a great trip!
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  PrestiGo Asia commented on this review

  Dear Tricia,First of all, Thank you very much for choosing our company during your fabulous holiday in Thailand We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo... Show more
  Trip date: January 2025
• 

  Carrie

  · February 17th, 2025
  Our Thailand tour was amazing. It was the perfect mix of guided tour days and free days. Our favorite things were Phuket’s atmosphere, the Chang Land elephant sanctuary (absolutely amazing) and our Thai cooking class, just to name a few. Our guideds in Bangkok and Chiang Mai were awesome. We can’t wait to visit Thailand again! It’s a beautiful country with wonderful people!
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  PrestiGo Asia commented on this review

  Dear Carrie Fia, First of all, Thank you very much for choosing our company during your fabulous holiday in Southeast Asia. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best... Show more
  
  Trip date: January 2025
• JC

  James

  · February 15th, 2025
  Hotels were disappointing, given that we paid for upgraded accommodations. Support was spotty, ranging from bad (difficulty in getting transportation upon initial arrival) to good (our medical problems were dealt with promptly, including accommodating last-minute changes to scheduled tours) to questionable (hotel in Phuket was changed unilaterally by the tour operator, apparently due to some dispute with a previous guest, but the quality of the changed hotel did not seem any better than the others). Tours were acceptable at best, except for the James Bond Island one, which was awful because of the slooooooow boat, large group (which affecting timing and enjoyment of stops), crappy docking arrangements at the James Bond Island and also at the one with the floating dock that was in disrepair.
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  Trip date: January 2025
• SB

  Susanne Amrei

  · January 26th, 2025
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  In two hotels out of three we would have liked nicer rooms with a better view
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  PrestiGo Asia commented on this review

  Dear Susanne, First of all, thank you very much for choosing our company during your fabulous holiday in Thailand. I have informed our team regarding your room. I'm really sorry for this inconvenience I hope I have a chance to welcome you back soon... Show more
  Trip date: January 2025
• SL

  Sharene

  · December 16th, 2024
  Overall good except day to the islands.(James Bond etc) Itinerary says pick up at 7:30, then message it's 8:30. Waited at lobby till 9:20. Would be good if they send message to update the later time as causes anxiety whether tour on. Also requested reception for help but cannot contact anyone as no Thai operator listed.
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  PrestiGo Asia commented on this review

  Dear Sharene, First of all, Thank you very much for choosing our company during your trip in Thailand. We are so delighted to have your wonderful comment on your experience. We are also sorry for the pick-up time for James Bone Island. I hope I have a... Show more
  Trip date: November 2024
• SS

  Shannon

  · November 26th, 2024
  This is an action-packed adventure ideal for someone who likes to stay busy. If you're looking to lounge on a beach or simply relax, then this probably isn't the ideal tour for you. Our small group really enjoyed this tour overall. PROS: David/Dat with PrestiGo was really responsive throughout the entire process and really accommodating - even when adding last-minute tours. The tours in Bangkok and the River Kwai excursion were fabulous, as was the down time in Phuket. CONS: We had different tour guides for each day. This made it difficult to get to know any of the guides or really connect. Our group would recommend scrapping the full day in Chiang Mai that included going to the golden triangle and the hill tribe village. Over 14 hours for an excursion is excessive, and we would have preferred a city tour in Chiang Mai. Overall a solid itinerary for someone interested in staying busy and seeing Bangkok, Chiang Mai, and Phuket!
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  PrestiGo Asia commented on this review

  Dear Shannon, First of all, Thank you very much for choosing our company during your fabulous holiday in Thailand. We are so delighted to have your feedback. It's very important to us to improve our service. I hope I have a chance to welcome you back... Show more
  
  Trip date: October 2024
• 

  Dougal

  · November 24th, 2024
  We had a fabulous time and recommend this tour with PrestiGo to everyone. Our tour guide in Bangkok was Phong, in Chiang Mai, Aimy and Wu, and in Phuket it was Yaya for the boat tours. Aimy was there to resolve and ensure our stay remained unique and wonderful. The people of Thailand are the most kind and courteous I’ve ever met. The tour of the astounding temples, the delicious food and fruits, and of course a day at the elephant refuge was well worth the 16 hour plane flight there. My family could easily relocate there if they wanted too.
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  PrestiGo Asia commented on this review

  Dear Dougal. First of all, Thank you very much for choosing our company during your fabulous holiday in Thailand. We are so happy to know that you have had a great time with us. I hope I have a chance to welcome you back soon Best regards PrestiGo Asia
  Trip date: November 2024
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  Sandu

  · July 1st, 2024
  My friends and I recently returned from a trip to Thailand organized by Prestigo Asia in 12 days. From the moment we landed in Bangkok to departed from Phuket, their services were great. The itinerary was classic but perfectly tailored to our group's interests, including city tours, market visits, and some extended activities in Phuket. Our guide, Lucie, was knowledgeable and friendly, always ensuring we were informed. Hotels were comfortable with authentic local charm. The only minor hiccup was a slight delay with one of our transfers, but it was quickly resolved by Lucie. Overall, Prestigo Asia exceeded our expectations and made our trip unforgettable. Highly recommended!
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  PrestiGo Asia commented on this review

  Dear Sandu First of all, Thank you very much for choosing our company during your fabulous holiday in Thailand. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards PrestiGo... Show more
  Trip date: June 2024
• N

  Nick

  · April 12th, 2024
  The majority of the experience was very professional. Good hotels and meals, excellent tours and guides. Special mention should go to Dat, our TourRadar contact who helped us with any queries we had in a very prompt and professional manner. The only negative were the tour drivers in Bangkok and Chaing Mai who thought they were on a race track and made the travelling somewhat fraught.
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  PrestiGo Asia commented on this review

  Dear Nicholas, First of all, Thank you very much for choosing our company during your fabulous holiday in Thailand. We are so delighted to have your wonderful comment on your experience. I hope I have a chance to welcome you back soon Best regards... Show more
  Trip date: March 2024