Europamundo

Europamundo

Headquarters in Madrid, Spain

View all tours
Number of tours
964
Age Range
3-85
Number of reviews
4,456
Rating
4.0/5
Response rate
96%
Response time
5 hours

Europamundo Reviews (4,454)

Write a review
Excellent
Good
Average
Rather poor
Bad
Show specific ratings
Accommodation
4/5
Transportation
4/5
Meals
3.5/5
Value for money
4/5
Guide
4/5
  • France and Swiss Alps reviewer 1
    Written on July 2nd, 2025
    Tour guide and locations were excellent
    Europamundo commented on this review
    We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :)❤
  • GI

    A Time to Remember

    5.0Excellent
    Written on June 30th, 2025
    Great experience. I really enjoy all the trip.
    Europamundo commented on this review
    We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤
  • AW

    Magnificent France

    5.0Excellent
    Written on June 28th, 2025
    I am having a great time. The days are full of beautiful places and interesting things to see.
    Europamundo commented on this review
    We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤
  • Switzerland and Rhine Treasures Crucevita reviewer 4
    Written on June 28th, 2025
    The tour was good actually .our tour guide Mariella was helpful and the bus driver was excellent and she could drive us safely in very hard roads. The group in…
    Read more
    Europamundo commented on this review
    Thank you so much for your kind words! We are thrilled to hear that you enjoyed your trip and that our team could make it so special. Mariella are delighted to have contributed to such a memorable experience. We look forward to seeing you again soon for another amazing adventure! Europamundo team
  • SS

    Stunning Baltics

    5.0Excellent
    Written on June 28th, 2025
    The itinerary, guides, and overall organisation of the trip were excellent. Our guide thoughtfully arranged special meals for us, which added a personal touch t…
    Read more
    Europamundo commented on this review
    Thank you for your feedback, and we regret that the organization of the tour didn’t meet your expectations. Your experience with the pace of the trip is important to us, and we will take your comments into account to improve future tours. We value your participation and hope that your next adventure with Europamundo will be more satisfying. Europamundo team :D❤
  • BM
    Written on June 24th, 2025
    Good guide, good hotels, good itinerary, good time
    Europamundo commented on this review
    We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤
  • Germany´s Best reviewer 7

    Germany´s Best

    5.0Excellent
    Written on June 22nd, 2025
    We had a lot of fun on this tour.
    Europamundo commented on this review
    Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤
  • Germany and Norway reviewer 8
    Written on June 22nd, 2025
    Excellent service except our bus was changed last few days . The new bus was crowded and inconvenient in many ways
    Europamundo commented on this review
    Thanks for your feedback! We’re glad the tour was well-organized and that the information provided was helpful. We look forward to having you on another trip! Europamundo team
  • MP
    Written on June 22nd, 2025
    Madrid experience went well from the itinerary, hotel, to the guide. From Madrid to Barcelona, there was an issue wiith the bus. First, there was an annoying …
    Read more
    Europamundo commented on this review
    Dear Maria Nancy, Thank you very much for taking the time to share your feedback. We are pleased to know that your experience in Madrid was positive and that you were satisfied with the itinerary, the hotel, and the guide. However, we deeply regret the inconvenience you encountered during the journey to Barcelona. We are especially sorry to learn about the issue with the bus and the discomfort caused by the air conditioning leak. We understand how unpleasant this must have been for you and your family. That said, we would like to mention that, according to our records, no report or request for assistance was made during the tour regarding this situation. Had we been contacted at the time—either through the guide or our 24/7 emergency assistance channels—we could have taken action immediately to assist you and request a vehicle change if necessary. Even so, we will share your comments with the corresponding department for internal review. We sincerely appreciate your feedback, as it helps us identify areas for improvement in our services. We hope to have the opportunity to welcome you again in the future under better conditions. Warm regards, Europamundo team
  • MN
    Written on June 21st, 2025
    Dinner suggestions on the night of arrival would have been helpful. Also suggestions for what to see on our free afternoon in Tallinn. We found the museum of fo…
    Read more
    Europamundo commented on this review
    Dear Margaret, Thank you very much for taking the time to share your experience and impressions of the "Stunning Baltics" tour. We are pleased to know you enjoyed wonderful places such as the Museum of Fortifications and the Balti Jaam Market. At the same time, we’re sorry to hear that some aspects of the tour did not meet your expectations. Regarding suggestions for dining and free time activities, we’d like to mention that all travelers have access to the Europamundo App and to a personalized "My Trip" link, where there is a dedicated section called "Tips." There, we provide recommendations on what to see and where to eat during free time in each city. Additionally, our emergency chat is available 24/7 to assist with any questions during the tour. As for the structure of our circuits, we regret that you were not informed in advance about the dynamic nature of our tours. This operating model—where travelers may join or leave the group at different points—is part of our flexible travel philosophy, allowing each person to customize their journey by selecting the cities and duration that best suit their interests. This flexibility sometimes requires changes of coach or guide, which are always indicated in the general documentation and publicly visible before booking. Regarding the bilingual format, we understand it may not be ideal for everyone. However, due to the multicultural nature of our groups, we aim to ensure that all travelers can enjoy the experience equally, regardless of their language. The use of two languages is always communicated prior to travel. We truly appreciate your feedback, which helps us continue improving, and we hope to welcome you again in the future under more favorable conditions. Warm regards, Europamundo team

Europamundo Tours

Europamundo Destinations

Europamundo Videos

About Europamundo

Your vacations are really important! Your trip should be a success: a few days that you can really enjoy. This is an opportunity for you to experience our wonderful planet accompanied by our extremely professional team. Choose the best journey for you! Europamundo is a company of the JTB group, the largest company of tourism and travel in Asia. JTB was founded over 100 years ago and has always been characterized by searching for excellence in the travel industry.

“Perfect moments always” is our motto and our commitment. In our buses, you can see the world: not only for the popular destinations but also by the people with whom you plan to visit. Europamundo has many other catalogs. In 2019 more than 140,000 people from 57 different countries travelled with Europamundo. Europamundo is the only coach tour operator company in the world affiliated to the UNWTO, a United Nations travel division agency. Our company was accepted as our mission, vision and values are aligned with those of the UN World Tourism Organization.

Highlights

2018 UNWTO Ethics Award
Guaranteed departures
Quality at the best price
One Of The Largest Coach Operators

Sustainability

Carbon Neutral since 2015

Partnership with:
UN Global Compact Spanish Network since 2014
WTTC since 2015
Affiliated member of UNWTO ETOA since 2016
The Diversity Charter in 2016
The National Pact for Children of the Spanish Committee of UNICEF in 2016
WTTC Buenos Aires Declaration on Illegal Wildlife Trade in 2018
We have joined the UN Global Compact #SDGAmibition acceleration program in 2020
We have signed the Pact for a Sustainable Ocean with the UN Global Compact in 2020
Principles of Women's Empowerment with UN WOMEN and UN Global Compact in 2020

We have signed the statement by global business leaders for the renewal of global cooperation in 2020

We are part of the Target Gender Equality from the UN Global Compact since 2020

The World Travel and Tourism Council's (WTTC) the Global Safe Travel Protocol (WTTC) has been signed and Europamundo has implemented the Health and Hygiene Protocols and is aligned with the WTTC

These are the initiatives that this operator has in place to make your adventure more sustainable:

Sustainability Programs
- Invests a percentage of revenue back into community projects or sustainability projects 

Reducing Carbon Emissions
- We are fully carbon neutral

Supporting Destinations and Local Communities
- Hires local guides
- Brings our passengers to locally run restaurants & businesses
- We consciously try to reduce over-tourism by taking travellers outside of the main visitor hubs
- Since 2011 it has carried out 153 projects in 30 countries collaborating with 50 NGOs and benefiting 260,000 people, in sectors such as Health, Education, Social Action, Refugees, Tourism, Gender Violence and Research.

Transportation
- Uses local transportation while on tour
- Uses energy-efficient transportation while on tour

Accommodation
- Tours stay in locally run hotels/accommodations
- Selects accommodation providers that have sustainability programs in place

Company Culture
- Hosts community-building or sustainability projects for staff to partake in
- Educates passengers about sustainability while on tour
 

Questions & Answers

  • Is the international flight from my country included in the tour?

    Europamundo's services, for the most part, are land operated and do not include the flights at the beginning or end of the tour.
  • What are the luggage restrictions?

    The area that holds the luggage is limited in the coaches used in our regular group circuits which forces us to allow you one suitcase (up to 30kg).
    Hand luggage needs to be small and capable of being stored safely beneath the seat as there is no space intended for this purpose.
    Hand luggage is the sole responsibility of the passenger throughout the trip, look after your property at all times.
  • Can I share my room with someone else?

    If you travel alone, you can avoid the single supplement by opting to share a room with a same-gendered traveler by paying a fee of 35€ (40$). We will find a roommate, not necessarily the same age, to share a twin room. Minipacks are excluded, i.e., packs with islands (Greek or Cruise travel) as well as in the Middle East, Asia (ex Japan, Korea, and China), Africa, and Oceania. Extra tour nights are excluded. Travel sector, reservations to share will be accepted only with a minimum of 7 hotel nights.
  • Where are our hotels located?

    We have selected hotels that offer comfort and allow you to enjoy the city in which you are located. Although there are differences in terms of comfort and location depending on the series offered, hotels are always (except for special circumstances) in the cities where you are going to, sometimes central, other times near the center, and in other cases in more peripheral, but always connected with public transport to the city center. Our routes provide you with an excellent price/quality ratio.
  • What meals are included?

    Most trips include breakfast, but other meals are often not included.  If you have any type of allergy or some type of special food regime, you should inform your travel agency. However, this will be on request since we cannot guarantee it since we have established menus and they go according to the gastronomic customs of the country.

Contact our Travel Experts

  • Contact our Travel Experts
  • Contact our Travel Experts
  • Contact our Travel Experts

+64 4888 0182

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!