Customer Reviews

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  Christine

  · May 14th, 2025
  TourRadar did it again. We very well-organized tour with smooth logistics, fantastic excursions and sights, and thoughtful, caring, and detail-oriented tour guides. They arranged additional excursions, including transportation at the drop of the hat. Amazing trip.
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  Legend Travel Group commented on this review

  Dear Christine, Thank you so much for your wonderful 5-star review of the Thailand Highlights 10-Day Package! We’re absolutely delighted to hear that you had such an amazing experience and that everything—from the smooth logistics and exciting... Show more
  
  Trip date: March 2025
• 

  Cindy

  · February 14th, 2025
  Your tour guides were the best. Flexible, knowledgible and so friendly. Lodging was fantastic and close to great food options.
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  Legend Travel Group commented on this review

  Dear Cindy Carey, Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience on our Thailand Highlights 10-Day Package. We’re so glad that you enjoyed the flexibility, knowledge, and friendliness of... Show more
  Trip date: January 2025
• SS

  Samuel

  · February 9th, 2025
  Very nice tour. Guides were very good as where places went to.
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  Legend Travel Group commented on this review

  Dear Samuel Slonim, Thank you so much for sharing your wonderful review! We are thrilled to hear that you had an enjoyable experience with our Thailand Highlights 10-Day Package. Your feedback on the transportation, accommodation, meals, and guides is... Show more
  Trip date: January 2025
• ME

  Melissa

  · December 8th, 2024
  The first part was 5 star but the last was lacking. We paid for the five star upgrade for 10-day Thailand thru Legend Travel Group. Bangkok and Chiang Mai was fantastic. The private guides and drivers (Ken in BKK; Dare & Air, guide and driver in Chiang Mai) were amazing. They were knowledgeable and tailored our experiences. The hotels were gorgeous and convenient—Valia in BKK and Emperess Premier in Chiang Mai. I would, without hesitation recommend to use Legend for these two cities. The only comment for Chiang Mai would be the Golden Triangle day trip. It was seven hours of driving to see the Myanmar border and the Golden Triangle monument. There was not much else to see or do. The day would best be spent in the fascinating villages around Chiang Mai. The Phuket leg was lacking. Our arrival guide was unprepared and difficult to understand. The transfer driver was involved in a car accident on the way to the hotel. The guide did not check to see if we were ok. After the scene was secured, I asked her to request another car and driver to get us to the hotel. She was not proactive. The hotel was very disappointing. Oceanfront Beach Resort is not what we expected. The balcony looked at power lines and the side of a, not so nice, building. The property was not directly on the water, without direct water access. The beach was a 30 minute shuttle or a 15 minute walk to the first sandy areas. The walk involved narrow paths with heavy traffic. The staff frequently ignored my questions. I asked the Legend coordinator, Mr Danny for help with the room. His response was to pay additional $75/night to upgrade. After poor reception, car accident, and terrible room at a non waterfront resort without a beach, this was unacceptable. Some time later we were provided a different room The new room had a pool view and nice amenities. However, it had a persistent moldy locker room, old gym shoe smell. The toilet consistently had a sewage gas smell. The breakfast was nice, but not enough to rate five star hotel. Note, the local tour company provided a car and driver for an island tour to apologize for the accident. That was a pleasant experience. The Big Buddha is currently closed from a landslide. Phuket, Patong Beach, is not something that I recommend if you are not into the frat party scene. I would rather take the ferry to Phi Phi and stay at a resort there for day long boat water tours. Overall we enjoyed Thailand. The Phuket leg needs a hard look. As several reviews mirror similar issues.
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  Legend Travel Group commented on this review

  Dear Melissa, Thank you for taking the time to share your feedback about your experience with Legend Travel Group on the "Thailand Highlights 10-Day Package." Your insights are valuable to us and help us continually improve the quality of our services... Show more
  
  Trip date: November 2024
• JB

  Julia

  · November 18th, 2024
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  Overall, a very well-balanced tour. The guide changed at each location. Ning in Bangkok was wonderful for our first introduction to Thailand. She was straightforward and adapted to our needs, doing far more for us than intended. We loved her. 4 temples in one day was tough, but still doable. The floating market and the market through which a train passes were very impressive experiences, which we also found ambivalent, as we were confronted with the poverty of the population. Chiang Mai was a special experience. The extremely long drive to the northern border was a little annoying. The Golden Triangle was interesting, but in hindsight not so exciting for the long drive. Our guide did a great job. We were particularly impressed by the elephant visit. The raft trip was also very nice. We always had very good food on the way. The transfer to Phuket went very well, we only had a guide there for the transfer from the airport to the hotel. We didn't like the extremely touristy Kata Beach and Phuket so much. Unfortunately, the island trip to the Phi Phi Islands was also a total tourist battle, I wouldn't do it again. What a shame. But even in retrospect, when we traveled on our own, these island trips were only ever available in this form, so this is not the fault of the tour operator, but country-specific. Overall, however, 5 stars for very good guides, excellent organization and a well-balanced programme.
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  Legend Travel Group commented on this review

  Dear Julia Bellert, Thank you so much for taking the time to share such a detailed and thoughtful review of your experience on our Thailand Highlights 10-Day Package. We are thrilled to hear that you enjoyed the well-balanced itinerary, excellent... Show more
  Trip date: November 2024
• LM

  Lydia

  · October 20th, 2024
  The best experience of our Thailand vacation was in Chiang Mai. Our tour guide Mr. Dare and driver Mr. Air were the absolute best and made our trip memorable and fabulous! They were very hospitable, accommodating, and shared great historical knowledge. We were in a flood disaster zone and the city streets were flooded. We were scared seeing the Army trucks with the American tourists being evacuated from the area. Mr Dare checked in with our hotel and the hotel manager reassured us they were still open, even though the telephone services were out. The flood reached knee deep in water, and Mr Dare arranged for the hotel workers to bring a canoe to carry us in and out of our hotel. He drove to the outskirts of the flooded zone, and we continued with our tour. He then picked us the next day, up outside the flooded zone, and drove us safety to the airport. When we arrived to Phuket, our family had a very bad experience with our tour guide, Ms B. For 2 hours, she tried to up sell tour tickets to the James Bond Island, dinner show, and the tiger zoo, etc. She was angry and agitated that we pulled up our Iphones and compared the pricing which was much cheaper. She told the driver to slow down to the hotel drop off so she could finish her high pressure sales. She was mad that we did not buy anything from her, and told her we just wanted to relax on the beach. She did not show up our last day to return to the airport; she just sent a driver to pick us up, and we had to find our own way at the International terminal, back to San Francisco. Overall, we highly recommend Mr Dare and Mr Air who went above and beyond to help make our trip so enjoyable! The Chan Family from San Francisco
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  Legend Travel Group commented on this review

  Dear Lydia, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your time in Chiang Mai was memorable and that Mr. Dare and Mr. Air provided exceptional service during the challenging circumstances. We... Show more
  Trip date: September 2024
• MV

  Mariska

  · June 16th, 2024
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  Wat een geweldige reis! Alles was perfect geregeld, van vervoer tot hotel. Van gids tot alle activiteiten. We hebben meer gezien en gedaan dan in het programma stond, maar dat heeft wellicht te maken met dat wij in het laagseizoen onze reis hebben gemaakt. Wij kunnen helemaal niets bedenken wat beter of anders zou moeten of kunnen. Mooier dan dit had onze reis niet kunnen worden.
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  Legend Travel Group commented on this review

  Dear Mariska Van Hemert, Thank you very much for your great review of our Thailand Highlights 10-day Package! We are extremely happy to hear that you had a fantastic trip and that everything was above your expectations. Our team takes pride in making... Show more
  Trip date: June 2024
• AB

  Ann

  · May 4th, 2024
  Great trip, well organised and lots to see
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  Legend Travel Group commented on this review

  Dear Ann, Thank you so much for taking the time to share your feedback on your recent experience with our "Thailand Highlights 10-Day Package." We truly appreciate your kind words and are thrilled to hear that you had such a fantastic trip. It's... Show more
  Trip date: March 2024
• MC

  Mark

  · May 1st, 2024
  Love all our guides- (especially Cat)- very informative and enjoyable- the only downside was Phuket- Our guide Ben, very nice and informative but was only with us from airport to hotel- filled us with all sorts of tours and ideas for our 1 open day but between our lack of not understanding some of the communications and so little time to decide was not good for us- we would have preferred a written guide given for things to do before we arrived in Phuket and we would then be able to decide what to do and ask any questions we needed answers to. This is our only reason deciding Good instead of excellent
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  Legend Travel Group commented on this review

  Dear Mark, Thank you for taking the time to share your review of our Thailand Highlights 10-Day Package. We're thrilled to hear that you loved your guides and found them informative and enjoyable, particularly Cat. Ensuring our guests have engaging and... Show more
  Trip date: April 2024
• 

  Bala

  · April 21st, 2024
  The tour itinerary is great and overall it is a good experience. In Phuket we stayed at Rawai Beach. This hotel is out of the way to most of the attractions in Phuket.
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  Legend Travel Group commented on this review

  Dear Bala, Thank you for sharing your experiences and for the excellent ratings on our "Thailand Highlights 10-Day Package". We are delighted to hear that you found the tour itinerary enjoyable and the overall experience rewarding. We appreciate your... Show more
  Trip date: April 2024