From Prague to Zurich (8 destinations)

Customer Reviews

• AS

  Abhishek

  · October 11th, 2024
  I booked this trip for my uncle and aunt, and based on their experience I can say that this was successful trip. They liked the arrangements from Europamundo and also thinking to have similar family trips via same provider. Also thanks to TourRadar to make searching, booking of the tours so user friendly!
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  Europamundo commented on this review

  Thank you for sharing your experience! We’re delighted to hear that your uncle and aunt had a successful trip and enjoyed the arrangements made by Europamundo. It’s wonderful to know they’re considering more family trips with us! Thank you for choosing... Show more
  Trip date: September 2024
• 

  Michael

  · September 21st, 2024
  It was a good trip. Well organized. The Hotels in Prague and Innsbruck were fantastic. The hotel in Zurich was not so good. All the guides were knowledgeable, helpful and accommodating. I would use this tour company again. From the moment we landed our transfer was waiting on use and was very helpful going as far as going into the hotel and making sure we didn't have any issues checking in. Super nice guy. We booked this not knowing what to expect having never done a organized tour but WOW it was a good experience overall and would do it again
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  Europamundo commented on this review

  Thank you for your feedback! We’re pleased to hear you had a good trip and found it well organized. It’s great to know you enjoyed the hotels in Prague and Innsbruck, and we appreciate your comments about the Zurich hotel. We're glad our guides provided... Show more
  
  Trip date: September 2024
• CH

  Carolyn

  · June 6th, 2024
  More like a hop on hop off bus depending where you get on and get off - not the usual A to B tour with the same tour guide and travellers as we thought. We had a 5-6 day trip and had 3 different coaches, 3 different tour guides and constant changes to who you are travelling with. There was no ‘group meeting’ when we arrived as we were the only ones joining the ‘group’. Very disorganised on the first day as no one explained what was happening and how it worked. Spanish is the predominant language spoken but they did eventually divide off the English speakers. Having said that all three tour guides during the 5 days were knowledgeable and directions each day were clear, accommodation and daily breakfasts were great. We would have preferred to be travelling with the same group for the duration so you could get to know people but not the case which wasn’t clear at time of booking. Lastly, when the time came to pay the balance of the tour the invoice was much more and not clear, we had to contact the Brisbane office to clear this up as we only prepared to pay brochure price so watch that.
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  Europamundo commented on this review

  Dear Carolyn. Furthermore, please note that as indicated in your itinerary, you receive information for the start of your circuit in the afternoon, or this will be available on the informative signs in the hotel reception. Our professional 24/7 customer... Show more
  Trip date: June 2024
• 

  Cheryl

  · June 1st, 2024
  Our guide, Guillermo, was awesome!
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  Europamundo commented on this review

  Hi, So great to hear! Thanks for the kind words about Guillermo. Europamundo team :)❤
  Trip date: May 2024
• RW

  Roger

  · September 18th, 2023
  The excursions were a lot of fun however the tour guide for the church tour was so poorly equipped. She had lots of information, but how she tried to keep the group together, was using a piece of newspaper instead of a flag, or some kind of marker, so she was easily lost in the crowd. Someone made a suggestion that she needed to get a flag, or some thing that is more easily noticed and her comment was “oh well this is good enough”. Our tour guide for the Prague tour her English was moderate and sometimes hard to understand and I feel that the tour overall was very poorly organized,. Our tour guide from Prague to Switzerland his English was so poor, we could barely understand him, and as a result, we were left in Lucerne and had to find our own way back to the hotel. The hotel in Prague was terrible, the hotels at the other locations were nice. Overall, I would give this rating below average only because the tour guides were just unorganized, The excursions were very good and a lot of fun…There was not enough time left in the day to eat. We were either running latte for the excursions and it was late in the day before we can had time to eat dinner ..????
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  Europamundo commented on this review

  Dear Roger, Thank you very much for sharing your thoughts about the tour with us. We are delighted to hear that you enjoyed your excursions. We take pride in carefully designing our itineraries to ensure the satisfaction of our clients. We regret... Show more
  Trip date: September 2023
• 

  melissa

  · August 30th, 2023
  The hotels that we stayed in are nice. We had...
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  Europamundo commented on this review

  Hi Melissa. We are thankful that you took the time to give us a positive review of your tour experience. We are delighted to learn about your positive encounter with our professional tour guides. Our belief is that these guides are the heart of each... Show more
  Trip date: August 2023
• AS

  Amirrudin Mohamed

  · May 26th, 2023
  Overall is good. The tour guide shd have more...
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  Europamundo commented on this review

  Hi, So great to hear! Thanks for the kind words about ours guides. Europamundo team :)❤
  Trip date: May 2023
• LS

  Lisa

  · October 23rd, 2022
  Whilst I enjoyed all the countries visited I think it needs to be made clear on the website that you won't be in one group for the whole tour and people will keep joining and leaving as all the Europe tours overlap randomly. This seems very confusing for the guides which is why they can seem stressed/impatient at times. Loved our tour guide John who was with us from Prague to innsbruck. Didn't like that a lot of the hotels were nowhere near the city centre which meant when you had 'free time' you had to find your own way to the city at a cost to yourself. Not many of the hotels had kettles in the room either which is a massive negative for me. The lunch at top of innsbruck was very basic and poor - only given water to drink and no dessert. Salad was a few leaves and strange pasta with applesauce as main? Tour guides need to give you their contact number in case you get lost/running late for meeting time rather than threatening to leave you in another city/country. Switzerland itinerary could be tweaked as doesn't make sense to stay in Zurich (30mins out of city) when it isn't even part of the tour. Either include in tour or stay in lucerne and then could fit more in and do lucerne 1 day then perhaps grindlewald/interlaken/jungfrau another day. Some of the tour order was strangely organised. As a solo traveller it was difficult to form any kind of friendship/companions as groups kept changing. Also, tour is listed as 'English speaking tour' Not multi lingual tour yet most of it was done in Spanish predominantly with a mediocre bit of English to give us the main facts. If it is going to be a multi lingual tour this needs to be advertised as such as this wastes time on tour, can be tiring and causes confusion/delays. Overall I would not use Europamundo again as although I like some of the itinerarys I do not like the set up. I prefer to travel in 1 group pref a max of 20/25 of similar age group.
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  Europamundo commented on this review

  Your feedback is valuable, and we're committed to making necessary adjustments to enhance our services. Thank you for sharing your thoughts. Europamundo team
  Trip date: October 2022
• VC

  vijayalakshmi

  · April 18th, 2022
  I had good experience, they booked all 3 star...
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: April 2022
• SA

  Sam

  · January 13th, 2022
  My entire family removed from tour over positive COVID test left stranded waiting for taxi middle of street to take us to hotel. I had to pay all expenses out of my pocket without any reimbursement, no refund of lost tour costs no follow up to see if family ok. The worst organized tour ever taken. This is unacceptable, tour operator was not prepared for these situations that may happen. Very disappointed ☹️
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team :D❤
  Trip date: December 2021