Customer Reviews

• A

  Teresa HullMeierotto

  · January 6th, 2020
  The local tour guides in each of the towns provided the most information detailed about the history and was very interesting. The Europomundo tour guide, Veronica, was very helpful, pleasant and accommodating to the everyday travel assistance and truly cared about everybody having a good trip.
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  Europamundo commented on this review

  Hi, So great to hear! Thanks for the kind words aboutVeronica Europamundo team :)❤
  Trip date: December 2019

  Review collected by Europamundo
• A

  Linda Jee HyeAnderson

  · March 23rd, 2020
  Unfortunately this tour was impacted by the corona virus and multiple border / town lock downs, however it was still an enjoyable trip. Our itinerary while amended allowed us to visit some beautiful sights, and I always felt safe and informed throughout the entire trip. My guide was knowledgeable and gave our group guided tours throughout the towns, allowing us to ensure we made the most of the visits. He had an excellent knowledge of history and culture. The last tour I did with Europamundo we did not have mic commentary from the guide and I can see now we have missed some of the commentary after hearing such detail on this tour. I’d recommend all guides to do the mic share on the bus, otherwise you may as well give us the Wikipedia page links pre tour. Unfortunately I would like to provide feedback that the transition with the new guide who was taking us from Stockholm to Helsinki was not ideal. With the tense circumstances with EU travel restrictions, I was not provided with contact details of the new guide until requested and it felt we were left deserted in Stockholm. I understand this new guide was not presented with the best scenario he could’ve, so please understand I do not take this as a compromise of him or his job. For those passengers who had made alternative travel arrangements so they could return home early (however were originally planned to continue the tour), it felt they were provided little support once the guide transition was made. This survey asks me to rate Jose however I feel it’s not appropriate for me to do so as I didn’t have any travel with him. I’m sure he is great and excels when there is no corona!! Also, BMW World is the worst stop in the whole itinerary and a lot of people on our tour would agree. We even joked how bad it was during our tour multiple times!! Overall though the tour was great fun, with brilliant guides who coordinated us through this period. Please pass on my sincere thank you for managing through such a challenging period.
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  Europamundo commented on this review

  Hi. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. We apologize for any inconvenience you may have encountered during the tour. Europamundo team
  Trip date: March 2020

  Review collected by Europamundo
• ER

  Elisa

  · November 7th, 2023
  We had an amazing trip got to see a lot in a short period of time.
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  Europamundo commented on this review

  We extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team :)❤
  
  Trip date: October 2023
• L

  Linda

  · March 27th, 2020
  There was no end Helsinki as the name suggests...
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  Europamundo commented on this review

  we extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team :)❤
  Trip date: March 2020