Customer Reviews

• TH

  Tony

  · June 20th, 2025
  The itinerary was good although very long days. But the organisation and responsibility of the tour group is poor at best. I arrived a day early and had no issues there but the first days stay at the hotel in Barcelona was chaotic. Not being able to get to my room until 15:20 so had to leave my luggage in the storage lockers and walk around Barcelona. No reps/tour guides at the hotel and only one obvious sign put up in the lobby. Which coincidentally was for a different group unbeknown to me. The first full day that was supposed to be spent going around Barcelona was a write-off and nearly the whole trip was because after breakfast at 07:00am I decided to message Europamundo as the listed start time of the tour in the lobby was different to what I had for my itinerary. By the time the main office had liaised with the reps and confirmed what the issue was it turned out I was supposed to already be on the tour at 08:30 and they had already started the trip without me and a few others as I later found out. Surely it should be confirmed who had actually booked in at the hotel and who is booked on the tour first before departing. The head office rep said that information had been put up in the lobby but it later turned out that wasn't until the evening.
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  Trip date: June 2025
• A

  Raj KumarSharma

  · September 14th, 2022
  Tour guide Gaby was very nice and supportive
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  Europamundo commented on this review

  Hi, So great to hear! Thanks for the kind words about Gaby. Europamundo team :)❤
  Trip date: August 2022

  Review collected by Europamundo
• A

  MiaRounds

  · March 23rd, 2024
  Overall a great experience. It was educational and informative. All of our travel guides were attentive to our needs. We had a wonderful time and we are looking forward to our next trip with you.
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  Europamundo commented on this review

  We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips with us.... Show more
  Trip date: March 2024

  Review collected by Europamundo
• A

  BruceBuysman

  · March 23rd, 2024
  overall everything was great. tour guides were attentive to our needs and well educated.
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  Europamundo commented on this review

  We extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team :)❤
  Trip date: March 2024

  Review collected by Europamundo
• FD

  Fareed

  · November 18th, 2023
  Best 10 days tour I have ever done. Our itinerary was perfect. The quality of our coach was excellent. Our tour guide was a book of knowledge and very approachable. I felt very safe throughout our journey. Our accommodation and breakfast was always top notch. Can’t wait to do another Europamundo Tour. Totally recommend.
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  Europamundo commented on this review

  Europamundo is dedicated to making sure our guests have an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you... Show more
  
  Trip date: November 2023
• HT

  Hawar

  · September 4th, 2023
  very nice trip ,thank you for all your services
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  Europamundo commented on this review

  Hi Dear Hawar, your review has been appreciated and we are eagerly anticipating the chance to meet you on your future journeys. We're thrilled that you had such an incredible experience with us. Europamundo team ❤
  
  Trip date: August 2023
• SA

  Sabah

  · July 26th, 2023
  Overall it was a great tour and I really loved the company Europamundo Pros: The guides Maia and Marina, were also fabulous, caring, and very organized!!! The bus drivers are so amazing and such hard workers (Joaquin from Barcelona to Zurich was a superstar!) This tour is really just an intro to each city, with free time to roam around. The days are long and we get to the hotels late and have to do it all again the next day. All the cities were breathtaking. The city tours of Barcelona and Florence were great! Cons: The hotel in Martigny and Ergife in Rome was not good at all and dingy. I would not go there again. The Venice walking tour was only 5 min and useless. Rome day was very hard and long as the bus did a pickup at 8 pm. Hotels are far from the center of town. The breakfast at the hotels was mediocre and no variety. Improvements: Should get to hotels earlier to drop things off and anyone who does not want to do the tour or activities should have the option to.
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  Europamundo commented on this review

  We extend our gratitude for taking the time to share your valuable insights about your recent tour with us. We are absolutely delighted to learn that your travel experience with us was memorable. Europamundo team :D❤
  
  Trip date: July 2023
• 

  Jitu

  · July 23rd, 2023
  Very Bad , NO Ac coach, Rooms are not as per 3 or 4 star, Tour Guide are very bad and rough and rude
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  Europamundo commented on this review

  Thank you for your prompt response and for bringing these important matters to our attention, We would like to kindly reiterate that our hotel accommodations are in accordance with our terms and conditions, as well as the specific category of our... Show more
  Trip date: June 2023
• 

  Akram

  · July 21st, 2023
  The overall tour was very good, everything that was said before was done perfectly. The buses were clean, the tour guides were very nice and professional and the hotels were pretty good. Also the drivers were very polite and professional. The only negative thing I could mention was the route in some places that could have been canceled or altered. Morcote stop was not necessary and we spent more than an hour with a very long walk under the sun and a hot temperature reaching 40 degrees. We could have easily skipped this stop and head directly to Milano to have more time there. This was all the passengers comment not only mine. In fact, we could finish Lugano visit head the Mulano’s hotel and have our free time after to prevent spending our day in this heat. Moreover, Italy’s walking tour could have been an evening tour instead of a morning tour as the heat was terrible.
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  Europamundo commented on this review

  HI Akram. We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future trips... Show more
  Trip date: July 2023
• 

  Wendy

  · May 12th, 2023
  Tour was hectic with some long days and late arrival at accommodation. We managed to cover some amazing sights which was certainly a bonus. Tour guide Angela was the best. Her understanding of the English language and professionalism was outstanding. An asset to your compan
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  Europamundo commented on this review

  We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Europamundo team :)❤
  Trip date: May 2023