Customer Reviews

• Nicole

  · June 18th, 2025
  We had such a wonderful family trip to Japan with our little girl — everything was smooth, fun, and super well organized! Our guide made the whole experience even better with his great sense of humor and excellent English. He kept the tours fun and engaging, not just for us but for our daughter too! Our driver was also amazing — always on time, super friendly, and even helped us with our luggage every day, which made things so much easier. The hotels were clean, comfy, and conveniently located, which was perfect for a family like ours. And to top it all off, at the end of the trip, UME Travel arranged for our guide Vincent to give our daughter a beautiful little gift — such a thoughtful surprise that made her day! Honestly, we couldn’t have asked for a better way to experience Japan together as a family. Highly recommend this tour to anyone traveling with kids!
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• Orsolya

  · June 18th, 2025
  We had the most amazing time on our 9-day Japan tour — just the two of us, and everything went so smoothly! A huge shoutout to our guide, Young, who truly went above and beyond to take care of us every step of the way. Young was not only super knowledgeable and professional, but also incredibly kind and attentive — always making sure we were comfortable, well-fed, and enjoying every stop on our itinerary. He made Japan feel so welcoming and stress-free, like traveling with a local friend. The itinerary itself was really well-paced with a great mix of iconic sights and more local, authentic experiences. Hotels were comfy and conveniently located, and our private driver made getting around effortless. If you're thinking of doing a private Japan trip, we can’t recommend this tour — and Young! — enough. Truly a trip to remember!
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• Rebecca

  · June 17th, 2025
  We just wrapped up our honeymoon in Japan, and it was truly an unforgettable experience — all thanks to UME Travel and our amazing travel advisor, Phoebe! From the very beginning, she was incredibly thoughtful and detail-oriented. She even upgraded our hotel rooms to honeymoon suites, making everything feel extra romantic, and surprised us with a bottle of wine! 🍷💕 The itinerary was perfectly planned, with a great balance of iconic landmarks and hidden gems. With our wonderful guides, Phillip and Vincent, by our side, we were able to explore everything at our own pace — no rushing, no group tour pressure. It honestly felt like the entire trip was tailor-made just for us. Every hotel was clean, cozy, and in a super convenient location. Each day was filled with beautiful memories, especially in Hiroshima, which was both deeply moving and inspiring. If you're planning a honeymoon or romantic getaway, we can't recommend this tour enough. Huge thanks to Phoebe and the UME Travel team for making our honeymoon so magical and perfect!
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