10 Days Galapagos Island Hopping in Santa Cruz and Isabela

Customer Reviews

• YC

  Yu

  · March 4th, 2025
  In first a couple of days, there are some issues. I was fallen down at Lava Tunnel and my arm was hurting due to the local tour guide didn’t pay enough attention on safety in this activity. Later Diego in Santa Cruz Island and Julio in Isabela Island worked hard to keep things smoothly. I enjoyed my time in this beautiful island very much, I appreciate both Diego and Julio’s help. I also think the itinerary could be improved as there are two free days in this tour, I have to purchase other day trips to fill up these two free days.
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  Responsible Travel South America commented on this review

  Hello Yu Chen, Thank you for sharing your experience with us. We appreciate your feedback and are always looking for ways to enhance our guests' journeys. Your insights about the Lava Tunnel are invaluable, and we will work closely with our local... Show more
  
  Trip date: February 2025
• 

  Katie

  · February 14th, 2025
  Very well organised and takes you to the best places in Santa Cruz and Isabela. The guides were all lovely and on time with good knowledge. I think it works out cheaper than doing it on your own because a lot of the day trips there are $100-140 and they were all included for us :) highly recommend!
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  Responsible Travel South America commented on this review

  Dear Katie, Thank you so much for your wonderful review! We're happy to hear that you found our tour well-organized and that it took you to the best places in Santa Cruz and Isabela. Our team takes pride in providing seamless experiences with... Show more
  Trip date: February 2025
• LA

  Laura

  · February 11th, 2025
  Big thanks to our tour operator Diego in Ecuador. He was absolutely outstanding in organising everything, quick responce to any enquiry we had . Diego went out of his way to retrieve and send our delayed luggage to Galapagos and deliver to our hotel. He made our holidays very enjoyable and stress free. We felt taken care of. Loved our tour in Galapagos. Very interesting and diverse with many activities.
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  Responsible Travel South America commented on this review

  Thank you so much for your kind words! We're delighted to hear that you had a fantastic time in Ecuador and the Galápagos. Diego truly goes above and beyond to ensure every traveler has a seamless and stress-free experience, and we're so glad he... Show more
  Trip date: January 2025
• SR

  Sabine

  · January 16th, 2025
  It was an amazing experience! Diego was such an expert organizer. He booked me with the best possible tour guides and expeditions. I will always ask him for guidance when booking future trips. He worked extremely hard to make this an unforgettable experience.
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  Responsible Travel South America commented on this review

  Thank you so much for your kind words! I’m glad to hear you had an amazing experience. Diego works hard to make every trip special, so it’s great to know you enjoyed the guides and expeditions he planned. We look forward to helping you with more... Show more
  Trip date: December 2024
• NG

  Nesrien

  · January 15th, 2025
  The hotel the tour operator put our family in was completely unacceptable. The front desk didn’t speak English, we had to communicate with google translate and that’s only when their wifi worked. The rooms were bare and the whole place was run down. Sometimes we didn’t have hot water and at one point no water at all. We asked to move to one of the many other hotels in Puerto Ayora but she refused, instead offering a hotel 15 mins away by taxi in a remote area with nothing around it. The tours were good but they were all half day tours, with only one exception which was the tour to the island. We could’ve fit much more into the time. The tour operator is well intentioned but inexperienced with American travelers. For this reason I do not recommend this tour.
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  Responsible Travel South America commented on this review

  Hello Mrs. Geerges, Thank you for taking the time to share your experience with us. We are genuinely sorry to learn that the accommodations and certain aspects of the itinerary did not meet your expectations. This is not the standard of service we aim... Show more
  Trip date: December 2024
• MF

  M

  · December 18th, 2024
  My husband and I booked this trip to celebrate our anniversary and we had such an amazing time! Diego, our travel coordinator was very friendly and helpful, always keeping us on track and there to answer any questions we had. The Ilatoa Lodge is a hidden gem. Marcello and family were so welcoming and kind, and happy to help coordinate anything we needed. Enjoy your morning coffee enjoying the magical landscape and beautiful humming birds that frequent the garden. Bring a lot of cash with you. Almost everywhere in Santa Cruz takes credit cards, but vendors will typically upcharge for usage. When you get to Isabela - everywhere is CASH ONLY - we could not find a single place that took cards. There are ATMs, but they are not reliable so don't depend on being able to use them. Make sure you bring more sunscreen than you think you will need. You can buy more at any of the pharmacies once you get to the Galapagos, but it will be much more expensive so come prepared. Hats and sunglasses are a must. I also highly recommend a wetsuit or a rash guard shirt for snorkeling as the water can be chilly! Wet suits can typically be rented on town. Some other helpful tip: - On Day 2 (when you arrive to the Galapagos) - if you get the chance to drop your bags off at the hotel prior to going to the Darwin Center - DO IT. You will have to walk about a mile each way, so you don't want anything heavy with you. - Eat at the Santa Cruz Brewery and 1835 on Santa Cruz. The food was amazing. - For the beach day -- the hike to the beach is a HIKE. It is about 45 mins over an uneven so wear comfortable shoes. cobblestone path
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  Responsible Travel South America commented on this review

  Hi Megan, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you and your husband had an amazing anniversary trip. It was an absolute pleasure to help coordinate your adventure.! Thank you again for trusting us with... Show more
  Trip date: November 2024
• CW

  Cassandra

  · January 31st, 2024
  Hi! We love TourRadar. We had the best experience in the Galapagos islands. The communication with Jefferson was excellent from day one. He returned messages quickly along with several answers to questions that we had as this was our first time using a tour agency. Everything went smooth, and as printed in the itinerary. we are looking at our next-door and looking at TourRadar as I write. The hotels in the Galapagos were in town and walking distance to the beach, restaurants, activities, and super centrally located. However, the hotel in Ecuador was up on a hill and in a locked area. The place was nice. The grounds are beautiful, however, food and ability to sightsee or just take a walk or Prohibited. When I’ve loved to seen Ecuador and do plan to go back and spend some time in the city and see the marketplace and be able to walk around. All folks throughout the Galapagos islands were extremely friendly, helpful and kind. The treatment of humans and wildlife is superb and we all could learn from them. Thank you for this tour A+.
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  Responsible Travel South America commented on this review

  Dear Cassandra! Thank you so much for your fantastic review! We're happy to know that you had the best experience in the Galapagos Islands. We are so proud of our team's expertise and kindness and happy to know their collaborative efforts surpassed your... Show more
  
  Trip date: January 2024
• CW

  Cassandra

  · January 31st, 2024
  What a fabulous tour to Quito, Ecuador, and the Galapagos islands! Thank you so very much for having the ability to have professional folks arranging these tours. Jefferson was a gem from the very start. This was our first organized tour, and he held our hand through the entire process. His communication was superb and his knowledge about the tours, transfers, flights, accommodations, and food was on point. Everything went smoothly, and was exactly as the itinerary that was given to us. The guides on the tours were ultra, professional, and they’re knowledgeable. The culture and the people we dearly treasured. we appreciated the two hotels that were in town and walking distance to everything. The price was right and the quality superb, and the communication was outstanding. I hope Jefferson is a trainer for others that arranges tours and speak to people as he has advanced skills in the area of communication, both written and spoken. We had a zoom meeting prior to the trip, and he was very precise with his words and specific with answers to our questions. We will be using TourRadar again. We highly recommend the Quito, Ecuador and Galapagos islands trip. However, please add on your own days prior to the trip in Quito, Ecuador within walking distance to marketplace, unless there are reasons why we stayed high in the mountains. So those looking at this tour please add an extra day in QUITO. Thank you TourRadar for hiring such professional folks like Jefferson.
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  Responsible Travel South America commented on this review

  Dear Cassandra! Thank you so much for your wonderful review! We're happy to know that you had a fabulous experience with in the Galapagos Islands. We are so proud of our team's expertise and kindness and happy to know their collaborative efforts... Show more
  Trip date: January 2024
• JW

  Jürg

  · July 20th, 2023
  The tour was relaxed and interesting. The...
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  Responsible Travel South America commented on this review

  Dear Jürg! Thank you so much for your wonderful review! We're delighted to hear that you had a relaxed and interesting experience during the tour. Our team takes great pride in providing excellent service and ensuring that our travelers have a... Show more
  Trip date: June 2023
• RJ

  Roberta

  · May 6th, 2023
  We had a trip of a lifetime. The experience of...
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  Responsible Travel South America commented on this review

  Hi Roberta, Thank you! We're thrilled you had a wonderful trip experiencing wildlife and exploring. Come back soon for more adventures! Warm regards, Ecuador Galapagos Travel Team
  
  Trip date: April 2023