Best of Peru

Customer Reviews

• 

  prince

  · October 3rd, 2025
  Excellent service by Lima Tours. One of the accomodations was not up to the mark. The guides were excellent.
  Show more
  

  LimaTours commented on this review

  Dear Prince, thank you very much for choosing LimaTours and for taking the time to share your experience! We are delighted to know that you enjoyed our service and the guidance provided by our team. We truly appreciate your feedback about the... Show more
  Trip date: September 2025
• DJ

  Dorthe

  · August 12th, 2025
  Excellent trip. We had the best time. The tour is being operated by LIMA tours. Everything worked and was on time. We got a different guide and bus driver every day, because the tour is being put together by the agency from daily excursions they have in their program. This worked fine. There was only one day where we were with spanish talking guests, the rest of the time we were only with other english speaking guests, and the groups were very small which The program sounds packed with excursions everyday, but overall the daily program ends well before the stated times. So there is plenty of time for relaxing, we also feel there was enough time at every stop. the transfer service to and from airports also worked great. We could get in touch with the company, through What´s App which worked really well.
  Show more
  

  LimaTours commented on this review

  Dear Dorthe, Thank you very much for sharing your experience with us! We are delighted to know that everything went smoothly during your trip, from the excursions and guides to the transfers and overall organization. It is wonderful to hear you enjoyed... Show more
  Trip date: July 2025
• 

  T

  · July 21st, 2025
  The everyday tour and itinerary are overall good. The tour guide, driver, and coordinator from LimaTour were superb and went above and beyond our expectations. However, we are unlikely to book any more tours with TourRadar. First, we didn't know the TourRadar outsourced our tour to LimaTour. LimaTour met us at the Cusco airport, not TourRadar, and told us to get into their van. We, a family and friends of 4, were split into 2 groups, and remained separated throughout the tour, despite repeated requests to put us back into the same group. On the tour to Moray and Mara, the tour finished at 10:30 AM, we were dropped off in the middle of the street and picked up by another smaller car to take us to a beautiful but faraway hotel in the milddle of no where, we spent $80 soles to take us back into town to get something to eat. We didn't expect to get a different tour guide every day, we were with a different group every day, despite all, we all got picked up and transferred, no luggage was lost, that was amazing. At the end, we got picked up separately at the different hotels, and met at the Lima airport and took the same flight back. I believe LimaTour just followed the instructions they were provided by TourRadar. We just took a dream vacation at the same time, separately.
  Show more
  

  LimaTours commented on this review

  Dear Tiffany, Thank you for sharing your detailed feedback! We are pleased to know that our guides, drivers, and coordinators exceeded your expectations and that all transfers and logistics were handled smoothly. We regret the inconveniences regarding... Show more
  Trip date: July 2025
• 

  Carlos

  · July 16th, 2025
  Give it a Good +. Not Excellent due to the hotel in Urubamba. Did not like the location. Not close to Restaurants, stores and downtown The Room was cold and had a very small heater. Had no Tv. Has a sky light in the main room and bathroom. The Lima Tour Reps and guides were ready available to greet you and meet you at the scheduled times. Everyone was very polite and helpful. All the site visited were of great interest
  Show more
  

  LimaTours commented on this review

  Dear Carlos, Thank you for your feedback and for highlighting the punctuality, kindness, and professionalism of our team, as well as the interest you found in the sites visited. We regret that the hotel in Urubamba did not meet your expectations... Show more
  
  Trip date: July 2025
• GM

  Gabrielle

  · July 14th, 2025
  Enjoyed what I was able to complete of the tour. Unfortunately due to bad weather in Cusco, flight from Lima was not able to land in Cusco due to unsafe conditions and missed the tour for that day, though disappointed, the reality is to be safe. Tour guides were great.
  Show more
  

  LimaTours commented on this review

  Dear Gabrielle, Thank you for sharing your experience. We're truly sorry to hear that weather conditions affected your travel to Cusco and caused you to miss part of your tour. While safety always comes first, we understand how disappointing it can be... Show more
  Trip date: April 2025
• 

  Traci

  · June 22nd, 2025
  Interesting Tour of Peru. Lima Tours were very well organised to coordinate a large number or different tours, with overlapping sections. This was a very different approach, and for us, it was not our preferred way to do a tour. We like being with a small group, and to have the continuity of share experiences with one group of people and if possible one guide. The guides were mostly good, but on occasion there was a large group of Spanish speakers and a smaller group of English speakers, the explanations in Spanish would last a long time, followed by a very brief English explanation, when questioned for more information it seemed that English was too difficult, so we just had the very basic explanations. Lima Tours communicated well and were very good at ensuring pick ups and drop offs went to plan, they ensured we were escorted into airports and attended to boarding passes & checked luggage which was wonderful. Our biggest concern was the altitude in Cusco. The Tour did not allow any time to adjust to the altitude, we flew into Cusco (3400m) from Lima (sea level), had a rushed lunch (as our flight was delayed by an hour), then spent the afternoon touring higher altitudes than Cusco, up to 3800 metres. We really feel that the first day in Cusco should have been a free day in order to have time to adjust to the altitude, our guide seemed surprised when we reached 3800m that we were NOT unwell, as it seems that people usually are at that point. Surely if this is common, having some free time would mitigate this issue. There was really no free time in Cusco to be had, so the tickets we were provided with that we could have used in Cusco were useless. We would very much have liked to spend more time there, but the tour did not allow for this at all. The last day was a VERY long day, with a bus then train then bus to Mach Picchu, 3 hours there (which was AMAZING!) then bus, train & bus back to Cusco arriving late at night, then leaving early the next morning to fly back to Lima. Overall the content of the Tour was great, the Itinerary was a bit disorganised and confusing as it didn’t always
  Show more
  

  LimaTours commented on this review

  Dear Traci, Thank you for your thoughtful feedback. We’re glad you enjoyed the overall tour and appreciated the organization, logistics, and assistance from our team. We’re sorry the group dynamics and altitude adjustment in Cusco didn’t meet your... Show more
  Trip date: June 2025
• 

  Roberto

  · April 21st, 2025
  White Glove Service. We booked a 7 day 6 night Best of Peru Tour through TourRadar. All tours, hotels, car services and transfers were taken care of for us. We only had to take care of airfare and some meals when we were on our own in the evenings. Lima Tours is truly a top notch tour company. We booked a standard level tour and still felt like we had paid for a much more expensive Deluxe level tour. The hotels were great, tour guides were extremely knowledgeable, and the vehicles for transportation were all pretty new. Our largest tour was only 8 people and it was as small as just a private tour for my wife and I. On average the tour size was about 5 people including us. All of the people from the drivers, to the tour guides, to the hotel staff were so friendly and helpful. They treated us like family not clients. When we switched hotels they delivered the bags to our new hotel room while we were on our tour. We didn't have to worry about anything. I would definitely recommend to anyone going to Peru to use Lima Tours to book all of there adventures. Excellent service and accommodations for a fair price. The only place I would maybe have liked to have upgraded to a Superior level hotel would have been in Cusco. Not because our hotel was not excellent but simply because it was a 7 minute walk to the main square rather than being right on the square. Just laziness after a long day of sightseeing. We also booked an extra bicycle tour for the first day since we arrived early in the morning. The 3 hour private tour was fantastic and we saw things we did not see in the Lima city tour.
  Show more
  

  LimaTours commented on this review

  Thank you, Roberto, for such a wonderful and detailed review! We’re delighted to hear that your Best of Peru experience felt seamless, personalized, and beyond expectations. Your kind words about our team and services truly mean a lot to us. We’ll also... Show more
  Trip date: March 2025
• 

  Edward

  · February 25th, 2025
  Excellent trip. Well organized. Guides were very knowledgeable. Pickup and transfers were on time. Highly recommend.
  Show more
  

  LimaTours commented on this review

  Thank you, Edward! We’re so happy to hear you had an excellent experience. It’s great to know everything ran smoothly and that our guides made a positive impact. We truly appreciate your recommendation and hope to welcome you back to Peru in the future! Show more
  Trip date: February 2025
• RJ

  Rebecca

  · January 1st, 2025
  Hotels- The hotel in Lima and the one in Sacred Valley were both excellent. However we hated the one in Cusco. It had a terrible gym and the air was turned off in our room. We couldn’t sleep because we were so hot! Guides- most of the guides were really nice and informative. Their English was good. However the guide at Montu Picchu was fantastic!! We enjoyed Peru and the trip was nice. We just could have used more explanation on certain parts of the trip and how to prepaid.
  Show more
  

  LimaTours commented on this review

  Dear Rebecca, Thank you for your feedback. We’re glad you enjoyed the hotels in Lima and the Sacred Valley, as well as the fantastic guide at Machu Picchu. We sincerely apologize for the issues at the Cusco hotel and will address them with management.... Show more
  Trip date: December 2024
• MG

  Manjunath

  · November 26th, 2024
  Very well organized. The tour guides were prompt and arrived on time every time. I was skeptical on the type of hotels where we would put in, but the hotels were great. There was a tour guide waiting at airport when we arrived and we had a guide for every tour till we were dropped off at the airport when the tour ended. Highly recommend
  Show more
  

  LimaTours commented on this review

  Dear Manjunath, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the organization, punctual guides, and excellent hotels. Providing a seamless and memorable experience is our goal, and we’re so glad we could deliver. We... Show more
  Trip date: November 2024