Customer Reviews

• 

  Patricia

  · March 31st, 2025
  South of Spain (Madrid-Granada-Cordoba-Sevilla and Barcelona) I recently booked a 7-day tour through TourRadar, expecting a fully guided experience as advertised. Unfortunately, the reality was far from what was promised. This tour was essentially self-guided trip with only a coordinator providing general guidance on where to go, rather than a certified tour guide offering in-depth historical and cultural insights. Key Issues & Misleading Information: 1. Self-Guided experience Not a Guided Tour – The description implied guided sightseeing, but all exploration was self-directed. If you’re looking to truly learn about the places you visit, you’ll need to book your own certified guide at each location. 2. Attractions Not Included – No entry tickets were covered. Every museum, monument, or historical site required separate bookings, often well in advance. This should have been clearly stated upfront. 3. Public Transportation Only – A Major Inconvenience – The tour exclusively relied on public transportation, which meant hauling luggage through busy city centers, navigating crowded buses and metro stations, and constantly chasing schedules. This added unnecessary stress, especially when transferring between cities. This should have been made absolutely clear upfront so travelers could properly prepare 4. Limited Communication with the local Tour Operator – Since TourRadar is a third-party vendor, direct communication with the actual tour operator was minimal. Getting details or assistance before trip was frustrating making it almost impossible to book any activities in advance. Unfortunately this resulted in missing opportunities to be able to secure entrance to many museums, historical places and monuments. We learned it is best to reserve any visits at least 2-4 weeks in advance. Furthermore- the one activity I wanted the most and booked on my own The Alhambra entrance tickets were forfeited due to a late arrival to City of Granada, an additional $390 that I lost due to poor communication thru TourRadar as a third party vendor. 5. Lodging & Meals Were Minimal – The only meal included was breakfast, and the quality of the food was poor. Adding additional meals or food expenses quickly added up. Last - Lodging in hotels included for the price of the tour were 2-3 stars. Final Thoughts & Advice If you’re comfortable navigating a trip almost entirely on your own, and willing to pay over $3500 as a couple for a trip advertised as a “tour”this might work for you. However, if you expect an organized guided experience, this is not the right tour. The listing should clearly disclose that: • This is a self-guided experience, with a local a coordinator/babysitter NOT A TOUR WITHtour with a certified tour guide. • Sightseeing is not included, and reservations must be made in advance (some places require a reservation of 1 month in advance). If TourRadar would have facilitated the contact information of the tour coordinator prior to our arrival, we could have secured entrances to iconic places in each city we visited. (Keep in mind you have to pay out pocket for each entrance- it is not included in the total fee of the tour). I would not recommend this tour for travelers expecting a structured experience with included site visits and professional guides. Transparency in advertising is essential, and this tour fell short of expectations. If you want to save a few thousand dollars, you can plan your trip to Spain on your own, book your own lodging, use public transportation, purchased tickets in advance to the local attractions in each city, and be in control of your schedule. Extremely disappointing to have booked via TourRadar.
  Show more
  

  G Adventures commented on this review

  Thank you so much for your honest review, Patricia. We regret that your experience did not match your expectations. Although the full itinerary and all inclusions are listed online, I do note that there was an issue with your Alhambra tickets as this... Show more
  Trip date: March 2025
• JH

  Jean

  · March 9th, 2025
  The small group size of 8 really helped to gel the group.
  Show more
  

  G Adventures commented on this review

  Thanks so much for your review, Jean!
  Trip date: February 2025
• 

  lisa

  · December 2nd, 2024
  Our trip to Southern Spain was amazing. Marco, our tour guide was excellent. He was so informative, friendly and helpful every step of the way. Tour was a good mix of group time, solo time, up time and down time. Highly recommend!
  Show more
  

  G Adventures commented on this review

  Thank you so much for you review and beautiful photos, Lisa! We are so glad you enjoyed Spain with Marco. The world deserves more you!
  
  Trip date: November 2024
• AR

  Arthur

  · November 4th, 2024
  I was left sick and stranded on the Southern Spain Tour. I am a 72-year-old senior who speaks little or no Spanish. I've traveled with the group several times in the past. This trip was unusual because I had three leaders over two weeks. I came down with a virus in Seville. It was my bad luck to get sick and have a leadership change during this period. I had to stay in the hotel until I recovered. My wife and other tour members went on to Barcelona. I contacted all three tour leaders and the 24-hour hotline. I got no text, phone call, or assistance from either. I was left to my own devices to make it to Barcelona. I tried to report this when I got it. I tried to get through to everyone. I suspect you will have a good experience with this company if you stay healthy and avoid injuries.
  Show more
  

  G Adventures commented on this review

  Thank you for sharing your honest feedback with us, Arthur. We are so sorry to read about your experience and hope you are feeling better. Someone from our Customer Experience team will be in touch to learn more and assist where possible.
  Trip date: October 2024
• DM

  Dwayne

  · May 27th, 2024
  A well put together tour led by an excellent guide. A great way to see the highlights of Southern Spain in a short period of time but with sufficient time to explore by yourself. Highly recommended.
  Show more
  

  G Adventures commented on this review

  Hi Dwayne Thanks so much for the five stars. We are glad that you had such a great trip. We hope to see you on another G Adventure soon.
  Trip date: May 2024
• AS

  Amy

  · May 12th, 2024
  This was an amazing tour and exactly what we were looking for. The balance of free time and planned activities was what we found to be most appealing. The ease of having all accommodations and travel between cities taken care of was spectacular. Our guide, Magda, was stellar! She went above and beyond every single day, and we could not have asked for a better experience with her.
  Show more
  

  G Adventures commented on this review

  Hi Amy, Thanks for the review and for posting the amazing pictures. Judging by the smiles, it looks like you had a lot of fun. I'm glad to that our CEO, Magda, was so great and went above and beyond. We hope to see you on another G Adventures soon.
  
  Trip date: March 2024
• LR

  Laura

  · February 10th, 2024
  Hotels had dead cockroaches lying around, guide was sweet but not experienced at creating a cohesive group feel. On top of which, the credit that GAdventures gave me to compensate for the mediocrity of the trip expired in 6 months - even the airlines give you a year! And some trips have no option to have a private room (yes, I';m willing to pay extra for that).
  Show more
  

  G Adventures commented on this review

  Hi Laura, Thanks for your review and we always appreciate honest gueszt feedback. I was so sorry to hear of teh issues you experienced at the hotels during your Best of Southern Spain trip. I can see that our Customer Care team have reached out to you... Show more
  Trip date: May 2023
• A

  Natalie Lander

  · October 21st, 2022
  I enjoyed visiting Southern Spain. My favourite places I visited on the trip were Seville, and Granada. I enjoyed the times when the group went out for meals together as it gave us a chance to get to know each other, and engage. I thought the variety of places we visited were excellent, as it provided me with knowledge and insight about the areas we visited. The transport was OK. I did find that by only really staying for 1 full day in a location felt that some parts of the trip were a bit rushed.
  Show more
  

  G Adventures commented on this review

  Thanks for your feedback. We are so glad that you had a great time
  Trip date: August 2022

  Review collected by G Adventures
• A

  Gordon Chipman

  · October 22nd, 2022
  The Duration of the trip was the right amount of time for me. We added 2 days at the beginning and the end because we new the 8 day trip was going to be busy. Thumbs up from this guy.
  Show more
  

  G Adventures commented on this review

  Thanks so much for your feedback!
  Trip date: September 2022

  Review collected by G Adventures
• A

  Sahar Hassanien

  · October 23rd, 2022
  Wonderful itenerary with amazing history and lots to see and do.
  Show more
  

  G Adventures commented on this review

  Hi There - Thanks for the positive feedback. So great to hear!
  Trip date: September 2022

  Review collected by G Adventures