Customer Reviews

• PV

  Pieter

  · May 31st, 2025
  When I first booked this holiday, I had a few concerns about how genuine what I had bought might be. However, during the pre-travel period I had very good contact with Tour Radar (through Chloe) who ansered queries very promptly. Similarly, when the tour started, the local contacts kept us informed at all times and were able to answer all queries very promptly. Drivers kept in touch for liaison and collection form hotels etc. The tour itself was terrific. You have to take into consideration that this was a 10-day tour which took in a whole country and that where you visit is very much on the tourist trail, so don't expect to be looking at sites with just a few other people. Go backpacking if you want that. The tour takes in a great deal and is very well organised. The guides are very good and very knowledgeable and usual from the area you are visiting, so local knowledge can be exceptional. The accommodation was excellent - very nice, well apponted hotels with lovely staff and with super breakfast choices. They were all very clean, but, in some cases you need to hang a "room ready for cleaning" sign on your bedroom door to have it cleaned. In one hotel the sheets were changed every day. Vietnam is a fascinating country and well worth a visit. If I was going on another similar holiday I would certainly be keen to check out Tour Radar again.
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  Trip date: May 2025
• DD

  Denise

  · May 4th, 2024
  The team from tour radar were excellent! The North-to-South 10 Day Tour of Vietnam was well planned out and covered some amazing sites. Chloe from tour radar had exceptional customer service leading up to our trip and connected us well with Vietnam Adventures once we were in the country. We subsequently had exceptional support and customer service once in Vietnam. Thank you for facilitating a phenomenal family holiday!
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  Trip date: April 2024
• 

  Lorraine

  · November 14th, 2022
  This was a fabulous trip, worth the 2 year wait due to Covid. It was so well organised from start to finish. The guides were very knowledgeable, the food was great ( I’m a vegetarian so had concerns ) and everyone involved was so friendly and helpful. The only negative point is our last hotel, The Blue Diamond, was not nice and a disappointing end to our otherwise very enjoyable adventure in Vietnam.
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  Vietnam Adventure Tours commented on this review

  Dear Mrs Lorraine, On behalf of Vietnam Adventure Tours, we would like to thank you for your nice review. It's great to hear that you have a good holiday. About the hotel in Saigon, we regret it make you feel unhappy. We will talk with the hotel and... Show more
  Trip date: November 2022
• JM

  James

  · December 20th, 2019
  Could of offer better hotels.
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  Trip date: December 2019
• SH

  Sharon

  · October 30th, 2019
  Great from start to finish, everything we did was amazing, every pick up and transfer was on time, sleeper train, plane and Halong bay cruise all were on time. This tour was so well organised , met some great people, thank you tour radar and also thank you ms Lan and ms duyen your communication from initially booking the trip to the end of our tour was amazing
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  Vietnam Adventure Tours commented on this review

  Dear Ms. Sharon Hodkinson, On behalf of Vietnam Adventure Tours, we would like to thank you for your nice review. It's great to hear that you have a good holiday. We are very honored to serve you and look forward to your continued support in the future.... Show more
  
  Trip date: October 2019
• JC

  Janette

  · August 1st, 2019
  I thought everything was well organized however I was led to believe we would be part of a group of people for the whole trip which we were not. We were deeply dissapointed by this. I would like to book a tour around Australia with this company but I would like to be guaranteed that I will be staying with the same group of people.
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  Trip date: July 2019
• 

  Christina

  · May 11th, 2019
  Vietnam Adventure Tours contracted out the tours in different cities to different tour groups - so it's hit and miss. The highlight if the tour is Halong Bay. The worse part of the tour was in Hanoi. The guide was barely comprehensible and fellow travellers remarked he looked like he doesn't enjoy his job. I was the only person who tipped him, and it was out of symphaty. As the tours were conducted by different companies, we visited the tourist traps- the lacquer painting places at least 4 times in different cities!! The Ambassador hotel in Ho Chi Ming is filthy . Sheets were clean but housekeeping didn't change the duvet covers!!! There's no explanation of interesting sights along the way- explanation is given only about the sites visited. Also no help offered about places to shop or eat. I asked the tour organizer about places to eat and was told to refer to the hotel!
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  Vietnam Adventure Tours commented on this review

  Dear Mrs Christina Low, Thank for let us know about what's happened on your tour. We're really sorry that you are not satisfied after the trip. We will do our best to improve our services to let all of guest feel happy after the trip. Kindly regards,... Show more
  Trip date: April 2019
• IS

  Isabella

  · May 10th, 2019
  Everything about this tour was fantastic. The places that we visited were phenomenal (Ha Long bay was a highlight), the accommodation we had was excellent for a three star option. Included meals were delicious. The tour guides we had were information, humerus and accommodated all our needs. The length of the tour was also perfect. We liked that there was time to do our own things within this tour as well, as this gave us the chance to explore places we wanted to see. It was nice to know that everything was all organised in regards to transport and day tours. I coordinated all the booking with Ms Duyen Dao - I just want to say a big thank you for all your help! She was absolutely fantastic throughout the entire process from start to finish. She was even able to organise an additional day tour for us with one day notice when we were in Hoi An. She was easy to communicate with and even had special details organised for us for our anniversary during the tour. I would highly recommend this tour for anyone thinking about going to Vietnam. Very good value for money, and lots to see and do.
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  Vietnam Adventure Tours commented on this review

  Dear Isabella Shina. On behalf of Vietnam Adventure Tours, we would like to thank you for your kind support to our company. We are very honored to serve you and look forward to your continued support in the future. Your trust and confidence in our... Show more
  Trip date: April 2019
• LM

  Leanne

  · December 5th, 2018
  It was so busy filled with exciting and informative day trips. The tour guides and most of the hotel staff spoke English really well and were very very helpful
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  Vietnam Adventure Tours commented on this review

  Dear Leanne Moss, thanks for sharing your experience with us, glad to hear you had a great time in Vietnam. Hope to see you on another trip with us again soon. Kind regards, Travel Consultant Team.
  Trip date: November 2018
• NT

  Nigel

  · November 15th, 2018
  We had an amazing tour experience with Vietnam Adventure Tours! All our guides were fantastic! King Kong in Ha Noi was so fun and informative! Thi in Ha Long Bay was also fun and excited for us, Mango and Vu in HCMC we so vibrant and fun! For our first organised tours this was great, all activities were informative and fun and were always on time! Ms Duyen and Ms Lan were both great with communication and confirming everything to perfection! Hoi An was the highlight for us with the beautiful ancient town full of tailors and lovely people! Will definitely book again with Vietnam Adventure Tours
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  Trip date: November 2018