Tour Altinkum Travel

Dear Harsh, Thank you so much for taking the time to share your experience with us. We're truly happy to hear that you enjoyed the itinerary and felt it gave you a meaningful glimpse into Turkey. We're especially pleased that you had a positive experience with Efe — he's a valued member of our team, and it's wonderful to know his knowledge and friendliness helped enhance your journey. We also appreciate your honest feedback about the Celal Sultan Hotel in Istanbul. We're sorry to hear the room size and accessibility were not up to your expectations. While the hotel’s charm lies in its historical character, we understand how important comfort and practicality are — especially when traveling with larger luggage. Your comments have been shared with the hotel management, and we’ll continue working closely with them to improve the guest experience, particularly in room allocation and accessibility. Thank you again for choosing to travel with us. We truly value your feedback and hope to welcome you back to Türkiye in the future — perhaps with a more spacious stay next time! Warm regards, Tour Altınkum team

Dear David, Thank you for taking the time to share your experience, and we're so glad to hear that Efe made your trip memorable—he truly is a fantastic guide. We also appreciate your honest feedback and would like to address a couple of the points you mentioned. First, we sincerely apologize for the delay with your airport transfer in Istanbul. We understand how important a smooth arrival is and are working with our local team to prevent such delays in the future. Regarding the cable car in Antalya: you're absolutely right. It has been closed since last year due to a tragic accident. While we were initially informed it would reopen for the season, the municipality has postponed its reopening due to ongoing safety concerns. We truly regret any disappointment this caused and appreciate your understanding. Lastly, thank you for your comments about the lunches—we’ll definitely take that into consideration when selecting future meal stops to ensure a more consistent dining experience. We truly value your feedback and hope to welcome you back for an even better experience next time. Warm regards, Tour Altınkum