Steppe Journeys

Dear Ann Thank you for the review of our services and we are delighted to hear your kind appreciation of our services. Hope you will travel again with us in Central Asia in the further and we would be more than happy to provide our services. Cheers and best regards Odil Akhmedov

Thank you Mark and we will be happy to see you again in Central Asia. Odil

Dear Jinny Pohl Thank you very much for sharing such a detailed and thoughtful review of your Central Asia Combined Silk Road Tour with us. We are truly delighted to hear that you enjoyed the overall organization of the trip, the comfort of the hotels and transport, and especially the professionalism of Ilya in Kyrgyzstan/Kazakhstan and Ahmed in Tajikistan. We will make sure to pass along your kind words to them. We sincerely regret that your experience with the guides in Uzbekistan did not meet expectations. Your feedback is very important, and we take it seriously. We are already reviewing our guide assignments and training to ensure more consistency and clearer communication for future tours. Your practical suggestions about creating WhatsApp group chats, sharing local guide/agent contacts, and providing clearer instructions for border crossings are excellent. We are grateful for these insights and will work on implementing them to make the experience smoother for our guests. We usually give some freedom to travelers providing only guides during city tours because Uzbekistan is more flexible and easier for foreigners. But of course we will consider your practical and useful idea to provide one guide for the whole part of Uzbekistan too. On behalf of Steppe Journeys, I want to thank you again for trusting us with your travels and for recognizing the effort of our team. We hope to welcome you back to Central Asia in the future and show you the improvements we are making. Warm regards, Odil Akhmedov Steppe Journeys

Dear Wendy Thank you for sharing your detailed feedback and for joining our tour. We’re very pleased to hear that you found the tour well organised, enjoyed the comfort of the accommodations, and felt safe and well looked after by our wonderful guide, Chynara, and our driver. We will be sure to pass on your kind words to them — they will be delighted to know their efforts were appreciated. We also appreciate your constructive comments regarding the yurt stay and the museum scheduling in Almaty. We apologise for not advising you in advance about the colder night temperatures in the mountains and will make sure future travellers receive clearer guidance on what to expect and how to prepare. Regarding the museum closure, you are right — we should have checked the schedule more carefully. We’re glad Chynara was able to assist and arrange reimbursement, but we will update our planning to ensure this does not happen again. Your observations help us to continually improve our service, and we hope to welcome you back to explore more of Central Asia in the future. Kind regards, Odil Steppe Journeys

Dear David, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed your first visit to Uzbekistan and that the tour felt both comprehensive and relaxing. Khiva truly is a special place, and we’re so glad that staying in the converted madrasa inside the old city made your experience even more memorable. Our guides and team will be happy to know that their dedication and knowledge contributed to making your journey smooth and enjoyable. It was a pleasure to organize this trip for you, and we’re thrilled that it left such a positive impression. We hope to welcome you back for more adventures in Central Asia in the future! Warm regards, Odil Steppe Journeys

Dear Dipendra Thank you so much for your thoughtful feedback and for joining us on this journey through Central Asia. We’re delighted to hear that you had an excellent trip overall and that you enjoyed the sights and especially appreciated our guides — Nurisa, Amin, Utkir, and Nur-Mohamad. We’re particularly pleased to know that Nur-Mohamad stood out and left such a strong impression — we will be sure to pass on your kind words to him and the rest of the team. Your suggestions are very valuable to us. We understand your point about the time balance between Bukhara and Almaty, as well as your thoughts on the Issyk-Kul segment. You’re absolutely right — a brief stop or activity at the lake would enhance the experience, and we will look into incorporating that in future itineraries to make better use of the time and add more depth to that portion of the tour. We truly appreciate you taking the time to share your insights — they help us improve and continue delivering memorable journeys. We hope to welcome you again on another adventure soon. Warm regards, Odil Steppe Journeys