Portugal Travel Center

Dear Ana Cristina, thank you for sharing your feedback with us. We are truly sorry to hear about the inconveniences you experienced during your tour, and we fully understand your frustration. Regarding the hotel issue, as soon as we knew about the situation, we contacted them and solved the problem immediately. Unfortunately, some situations are beyond our control, but we have already ensured that this will not happen again. In fact, the guide took the wrong tour, and we fully understand that you were not satisfied, as it was not the service you were expecting. We regret what happened, but we have already spoken to the tour operator to ensure that it will not happen again. Your feedback is extremely valuable to us, as it helps us improve the quality of the services we provide to all our travelers. In order to compensate you for all this inconvenience, we will give you a voucher to use on your next visit to our beautiful country. We would be delighted to welcome you back and show you more of Portugal's wonders. Kind regards, Portugal Travel Center team

Dear Ray, thank you so much for your review and for booking with us! We are so glad that you enjoyed your tour to Lisbon. We appreciate your suggestions, which we will consider to improve our tours. Warm regards, Portugal Travel Center team

Dear Jenni, we are so happy that you enjoyed your tour to the Azores! It's truly a beautiful island with natural landscapes that leave everyone indifferent. We hope to welcome you again and show you other lovely places in Portugal. Kind regards, Portugal Travel Center team

Dear Marty, thank you for taking the time to share your feedback. We’re very happy to hear that you enjoyed the tours and day trips. We’re truly sorry to hear that the hotel and its location did not meet your expectations. Your feedback is extremely valuable to us, and we take it seriously. We will review this with our team and partners to ensure we make improvements for future guests. We appreciate you choosing Portugal Travel Center, and we hope to have the opportunity to welcome you again in the future with an experience that fully meets your expectations! Kind regards, Portugal Travel Center team

Dear Diane, thank you so much for your kind and enthusiastic review! We are absolutely thrilled to hear that your 13-day journey through Portugal and the Azores was such a wonderful, seamless, and memorable experience. It was truly our pleasure to work with you in planning every detail of your trip. Daniela is especially touched by your kind words and was delighted to support you throughout the entire process. We understand how important it is to feel confident and comfortable when planning a trip abroad, and we're so glad we could provide the guidance and reassurance you needed. We're also happy to hear that our amazing guides and drivers made your experience even more special with their knowledge, warmth, and passion for our country. It's wonderful to know that the variety of activities, from cooking lessons to boat cruises, exceeded your expectations and gave you a true taste of Portugal's rich history, culture, and beauty. Thank you again for choosing Portugal Travel Center and for taking the time to share your experience. We would be honored to help you plan your future adventures to Madeira and the rest of the Azores! Kind regards, Portugal Travel Center team