Portugal Travel Center

Dear Marty, thank you for taking the time to share your feedback. We’re very happy to hear that you enjoyed the tours and day trips. We’re truly sorry to hear that the hotel and its location did not meet your expectations. Your feedback is extremely valuable to us, and we take it seriously. We will review this with our team and partners to ensure we make improvements for future guests. We appreciate you choosing Portugal Travel Center, and we hope to have the opportunity to welcome you again in the future with an experience that fully meets your expectations! Kind regards, Portugal Travel Center team

Dear Diane, thank you so much for your kind and enthusiastic review! We are absolutely thrilled to hear that your 13-day journey through Portugal and the Azores was such a wonderful, seamless, and memorable experience. It was truly our pleasure to work with you in planning every detail of your trip. Daniela is especially touched by your kind words and was delighted to support you throughout the entire process. We understand how important it is to feel confident and comfortable when planning a trip abroad, and we're so glad we could provide the guidance and reassurance you needed. We're also happy to hear that our amazing guides and drivers made your experience even more special with their knowledge, warmth, and passion for our country. It's wonderful to know that the variety of activities, from cooking lessons to boat cruises, exceeded your expectations and gave you a true taste of Portugal's rich history, culture, and beauty. Thank you again for choosing Portugal Travel Center and for taking the time to share your experience. We would be honored to help you plan your future adventures to Madeira and the rest of the Azores! Kind regards, Portugal Travel Center team

Dear Cristiano, thank you for booking with us! We are so happy that you enjoyed your tour aboard the Spirit of Chartwell. It was a pleasure to organize this tour for you. Warm regards, Portugal Travel Center team

Dear Vivian, thank you so much for your review! We are delighted that you enjoyed your tour to Portugal. What about the Azores next time? Kind regards, Portugal Travel Center team

Dear Chris, We just received your review about your journey on board the Spirit of Chartwell. Thank you very much for your feedback and for recognising the quality of our accommodation, food, beverages, and crew — we’re delighted you enjoyed those aspects of your experience. We do apologize for the unforeseen engine problem that led to the alternative transport arrangement. We fully understand that the ferry transfer was not up to the standard you rightly expected. We are also concerned to hear that children were present on board despite our policy clearly stating that the trip is not suitable for children. We hope we have the opportunity to compensate you in the near future, and please never hesitate to bring any detail to our attention during the trip, since we always do our best to resolve any issue on the spot or shortly thereafter to improve the guest experience Once again, thank you for your comments — they help us improve — and we hope to have the chance to welcome you again under better circumstances. Portugal Travel Center Team

Dear Dasith, thank you so much for your feedback — we're glad to hear you had a positive experience in Lisbon and were able to explore the city. We’re sorry to learn that certain aspects of the trip didn’t meet your expectations, particularly regarding the hotel and the transfer arrangements. We always aim to offer good value and comfort, so your comments are very helpful. We’ll certainly take that into consideration for future improvements. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again and provide a smoother, more satisfying experience. Kind regards, Portugal Travel Center team

Dear Karen, thank you so much for your review. We are thrilled that you enjoyed your tour to the Azores! We hope to welcome you back and show you other beautiful regions of Portugal. Kind regards, Portugal Travel Center team

Thank you Cynthia for your amazing Portugal Travel Center review and appreciative words about our services. It was really a pleasure to welcome you to Portugal and we would love to have you back one day again!

Dear Darren, We are so happy you enjoyed your Lisbon tour! Thank you so much for booking with us. It was a pleasure to organize this tour for you. Kind regards, Portugal Travel Center team