Intertrips

Dear Golshid! Thank you so much for your heartfelt message and for taking the time to share your experience with us! We’re absolutely thrilled to hear that your trip to China with Intertrips exceeded your expectations and left such a lasting impression. It’s especially rewarding to know that, as first-time visitors, you and your friend felt welcomed, inspired, and captivated by the beauty, history, and hospitality China has to offer. Our team works hard to create meaningful, affordable, and enriching travel experiences, and your kind words reaffirm that commitment. We’re also delighted to hear such wonderful feedback about our local tour guides. They are truly the backbone of our tours, and we will be sure to pass along your praise to them—they’ll be so pleased to know their dedication and passion made such a positive impact on your journey. Your vivid description of the places, people, and moments you encountered perfectly captures what makes travel so powerful. We’re honored to have played a part in your unforgettable adventure and are grateful for your recommendation. When you’re ready for your next exploration—whether it's a return to China or a new destination—we’d be thrilled to welcome you back. Sincerely, Intertrips Team

Hello Valued Traveler(s)! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our organization. We strive to maintain a high standard, and it's wonderful to know that our efforts have made a positive impact. We look forward to working with you again soon! Sincerely, Intertrips' Team.

Dear Kenia and friends! Thank you so much for your kind words! We’re thrilled to hear that you and your friends had such an amazing experience traveling through Thailand and Vietnam with InterTrips. It’s wonderful to know that everything—from the organization to the overall experience—exceeded your expectations. We’re grateful for the opportunity to be part of your journey and hope to welcome you on another adventure soon! Sincerely, Intertrips' Team

Dear Mr. Neumann! Thank you so much for taking the time to provide such detailed and thoughtful feedback on your recent trip to Thailand. We're thrilled to hear that your overall experience was enjoyable and that you rated the trip 4.5 out of 5! We’re especially pleased that you enjoyed the Asiatique River Cruise, the island tours, and had a wonderful time at the Elephant Sanctuary. Your comment about the seafood lunch in Pattaya made us smile — we’re so glad it exceeded expectations! We also appreciate your insights regarding the traffic and how it affected tour durations. We understand how that can impact the experience and will work on setting clearer expectations in the future. Regarding accommodations, we’ve taken note of your detailed feedback and will review potential improvements and alternative options where needed. Your suggestions are very helpful as we strive to offer the best possible experience. Lastly, we’re glad to hear your AirAsia flight was smooth and that Mr. Ken and Nui made a positive impact on your trip — we’ll be sure to pass along your kind words to them. Thanks once again for your valuable feedback. We hope to welcome you on another adventure soon! Sincerely, Intertrips' Team.

Hello Ms. Mariko Finch! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found the tour well-organized and that the hotel location near Haneda airport was convenient for your travels. We also appreciate your positive feedback about our tour guide and the luggage delivery service. We aim to make your journey as smooth as possible, so it's great to know this made a difference for you. However, we’re sorry to hear that the last-minute changes to the optional tours were disappointing. We understand how frustrating it can be when plans change unexpectedly and will work on improving communication regarding tour modifications moving forward. Thanks again for sharing your feedback—it really means a lot to us. We can’t wait to have you join us again on another unforgettable adventure soon! Sincerely, Intertrips' Team

Dear Ms. Rihn! Thank you so much for taking the time to share your feedback with us. We're truly grateful for your kind words and delighted to hear about your great experience. Your comments help us continue to provide the highest level of service. If there's anything else you'd like to share or if we can assist you in the future, please don't hesitate to reach out. We look forward to welcoming you again on your next journey! Sincerely, Intertrips Team.

Hello Janis, Thank you kindly for your message. I truly appreciate you taking the time to share your feedback, and I would like to sincerely apologize for the aspects of your recent trip that did not meet your expectations. We always strive to ensure that all our travelers have a comfortable and enjoyable experience. I deeply regret that the hotels did not meet the "deluxe" standard outlined in our itinerary. After reviewing the accommodations, I can confirm that the rooms booked for your stay were deluxe standard rooms in Japan. However, I understand that they did not meet your personal expectations, and I will be reviewing these hotels for future tours to ensure a higher standard is maintained. Regarding the hotel location and noise from the nearby train tracks, I will address this issue with our team to ensure it is carefully considered in future hotel accommodations. The hotel in Kyoto was chosen for its convenient location, with easy access to train stations and a central base for sightseeing. However, I recognize that the slight noise may have been an inconvenience, and we will review this in future planning. Regarding transportation to the airport, guests are required to arrange their airport transfers independently as indicated in our itinerary. Alternatively, guests have the option to request additional service if needed at additional cost, which was communicated prior to the trip. We also understand your frustration regarding the limited services compared to other tour groups you have experienced. We aim to be transparent about what is included in our tour packages, and the package details are clearly outlined on both TourRadar and our website. Lastly, I want to acknowledge that we did our best to accommodate your request for a last-minute hotel change in Tokyo, particularly around the Tokyo Dome area. This was successfully arranged for you with no additional cost as a courtesy as one of our valued travelers. While we aimed to meet your needs, we understand we still fell short in some areas based on your personal expectations. Unfortunately, we are unable to offer a partial refund, as it is stated in our terms and conditions that the paid amount is non-refundable. I hope you understand this policy, and we truly value your feedback as it helps us improve our services. Thank you once again for sharing your experience with us. Please don’t hesitate to reach out if you have any further concerns or suggestions. Sincerely, Intertrips

Dear Valued Traveler, Thank you for your feedback. The selected tour consists of one full day of scheduled activities, with the remaining days left for leisure or optional tours. This package is designed for travelers who may be unfamiliar with the destination, while still offering the flexibility to explore independently. The detailed itinerary is available before booking, at the time of booking, and in its finalized form. If you're looking for a tour with more activities, I highly recommend our 7-Day Hawaii tour, which offers a more action-packed experience. Additionally, feel free to reach out with any questions or inquiries to info@intertrips.com – we're here to help! Once again, thank you for being one of our valued travelers. Wishing you a happy and prosperous New Year!✨

Hello Martiano! Thank you so much for taking the time to share your positive feedback with us. We are truly grateful to have you as one of our valued travelers. We're beyond ecstatic to hear that our tour guides in Japan and China were able to exceed your expectations and showcase the high standards that Intertrips is known for. Your glowing review will certainly be passed along to them. Your experience means a great deal to us, and it’s wonderful to know that we were able to create memorable moments for you. We look forward to welcoming you on your next adventure with us and continuing to deliver exceptional travel experiences. Sincerely, Intertrips' team.