Holiday Lanka Tours

Dear Elizabeth, Thank you so much for your kind feedback! We’re thrilled to hear that despite the changes to your flights, your journey with Holiday Lanka Tours still turned out to be a memorable and enriching experience. It’s wonderful to know that our driver was able to accommodate your plans and ensure you visited a wide range of cultural, educational, and natural sites across the country. We always strive to provide flexibility and excellent service to make your trip as smooth and enjoyable as possible. We hope to welcome you back to Sri Lanka in the future for even more adventures! Warm regards, Malindu Holiday Lanka Tours

Dear Larissa, Thank you so much for sharing your wonderful experience with us! We're truly delighted to hear that your 20-day tour through Sri Lanka was memorable from start to finish. It’s heartwarming to know that Pradeep made such a positive impact on your journey. We’re proud to have him on our team—his warmth, punctuality, and attention to detail clearly helped make your trip even more enjoyable. We'll be sure to pass along your kind words to him. We're also glad you appreciated the cultural and historical aspects of the tour, as well as the relaxing time by the coast. Your feedback about Hikkaduwa versus Tangalle is valuable, and we’ll certainly consider it when planning future itineraries. Thank you once again for choosing us and for your kind words about the accommodations and local hospitality. We hope to welcome you back to Sri Lanka someday for another unforgettable adventure. Warm regards, Holiday Lanka Tours Malindu.

Dear Michelle, Thank you so much for your heartfelt and glowing review! We are absolutely thrilled to hear that you and your husband had such an unforgettable 14-day journey through Sri Lanka with Holiday Lanka Tours. It brings us great joy to know that every aspect of the trip—from the itinerary and accommodations to the cultural experiences and wildlife adventures—met your expectations and created lasting memories. We're especially pleased to hear that Wije made such a positive impact on your experience. He is truly a valued member of our team, and we’ll be sure to pass along your kind words to him. Your appreciation means the world to us. We’re honored to have been a part of your travel story and can’t wait to welcome you back for another adventure in the future. Warmest regards,

Dear Denise, Thank you so much for taking the time to share such a detailed and thoughtful review of your recent 8-day tour of Sri Lanka with us. We’re truly glad to hear that your main goal—visiting the iconic Sigiriya Rock—was fulfilled and that you found it to be an awesome experience. We also greatly appreciate your candid feedback on the rest of the tour. Your insights are incredibly helpful for us to identify where improvements are needed and ensure future guests have the best possible experience. We sincerely apologize for the missed stops in Negombo and any confusion regarding the visit to the Pinnawala Elephant Orphanage. It’s clear that the experience did not align with your expectations or the promotional material, and we’ll be reviewing our tour descriptions to ensure they more accurately reflect the actual experience. We're happy to hear that you enjoyed the wildlife jeep safari, though we understand your point about the expectations around the diversity of animals. We’ll consider adding clarification about the types of wildlife typically seen on this tour. Regarding the cultural show and additional stops like spice gardens or craft shops, we’re sorry these detours impacted your schedule. While such visits can offer local cultural insight, they should never replace core itinerary highlights or feel obligatory. We’ve spoken with our team to reinforce that all such stops should be optional and transparent, without any pressure. We also appreciate your comments about the Temple of the Tooth Relic and the city tours. These are traditionally significant attractions, but we recognize that not every experience is universally enjoyed. We will look into offering alternatives or more detailed descriptions so guests can make informed choices. Thank you as well for your observations on hotel room quality and the driving time between destinations. We'll share your hotel feedback with our accommodation partners and continue refining our route planning and hotel selection to balance travel time with comfort. We’re genuinely glad you made the journey and found much to enjoy, and we’re grateful you chose to travel with us. Your feedback will help us continue to improve our services and better meet the expectations of future travelers. Wishing you many more memorable adventures ahead. Warm regards,

Dear David, Thank you so much for your wonderful review! We're absolutely delighted to hear that your visit to Sri Lanka from March 10 to 16 was such a memorable and enriching experience. It means a lot to us that the itinerary, from the cultural sites to the wildlife, beach time, and especially the cooking class, exceeded your expectations. A heartfelt thank you as well for your kind words about Ravi. We’re so proud to have him on our team—his passion for Sri Lanka and dedication to our guests truly shine through, and we’re thrilled he helped make your journey so special. We look forward to welcoming you back for another unforgettable adventure in Sri Lanka! Warm regards, The Holiday Lanka Tours Team

Thank you for your feedback. We're glad to hear you had a positive experience with our guide and appreciated the journey between cities. We understand your disappointment regarding the optional tours. Experiences like jungle safaris and whale watching are indeed dependent on wildlife activity, which can be unpredictable and is unfortunately beyond our control. While we do our best to select reputable operators and optimal timings, nature can be elusive at times. We truly value your input and hope to have the opportunity to offer you a more fulfilling experience in the future.

Thank you so much for your kind words! We’re thrilled to hear that Chamara made your experience exceptional. We’ll be sure to pass along your compliments to him. Your feedback means a lot to us and motivates our team to keep delivering great service!

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed your accommodation and that Samira made your trip even more special with his excellent service. It’s always our goal to ensure our guests have a seamless and memorable experience, and we’re so glad to know we succeeded. We truly appreciate your kind words about the organization of your trip, especially given the short notice of your booking. It’s feedback like yours that motivates us to keep delivering the best possible service. We hope to welcome you back on another adventure soon! Warm regards,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an enjoyable experience with our service. It’s fantastic to know that our guide and driver helped make your journey even more comfortable, and we're glad to hear the Toyota Prius met your expectations for safety and comfort. We're also pleased that you enjoyed the hotels we arranged for you. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!

Thank you so much for your wonderful feedback! We're delighted to hear that you had a good time despite the challenges, and it warms our hearts to know that Mr. Upali made your journey comfortable and safe. He truly is an asset to our team, and your kind words will mean a lot to him. We're also glad that our communication from the booking day helped ease your concerns. Providing a welcoming and seamless experience is our top priority, and it’s rewarding to know we could contribute to your peace of mind. If you ever decide to travel with us again, we’ll be more than happy to assist you in creating another memorable journey. Wishing you good health and safe travels ahead!