Exciting Africa Holidays

Dear Veronica Thank you for sharing your feedback regarding your 13-Day Best of Kenya and Tanzania Safari with Exciting Africa Holidays. We appreciate your time and are pleased to know that you enjoyed the parks, wildlife, and the efforts of our team and drivers. Exciting Africa Holidays operates all safaris in accordance with the terms and conditions provided at the time of booking. From time to time, operational adjustments may be necessary due to park regulations, weather, logistical considerations, or regional political activities, as was the case in Tanzania during your travel period. Such changes are implemented solely to ensure guest safety and compliance with local authorities. All tours are managed and delivered through licensed and approved service providers who meet the required industry standards. Our communication and service records reflect that the safari was conducted in line with the agreed itinerary and inclusions, with adjustments made only where necessary under operational or regulatory circumstances. Your observations have nonetheless been documented and shared with our operations department as part of our ongoing review process. Exciting Africa Holidays remains committed to maintaining professional standards and ensuring every guest enjoys an authentic East African experience. Thank you once again for choosing Exciting Africa Holidays Ltd. Warm regards, Exciting Africa Holidays Ltd Management