Carrani Tours

Dear Lynda - we’re sorry to hear that the journey did not meet your expectations, and we would like to take this opportunity to address your concerns and provide some context regarding the program and our services. Our itinerary is designed to balance guided experiences with free time, emphasizing the exploration of Sardinia’s rich historical and archaeological outdoor sites, such as Tharros and the Palmavera Nuraghe. While archaeological museums are not included in the program (access to Museums isn't indeed mentioned anywhere), our guides are always happy to suggest optional activities and visits during unstructured periods. Regarding the duration of the walking tour in Cagliari, it typically lasts approximately two to two-and-a-half hours, though this can vary depending on pedestrian traffic and the group’s pace. We regret that it may have felt shorter, especially as our local guide, an experienced historian, strives to provide an engaging and comprehensive experience. With respect to the included lunches, while we aim to showcase Sardinia’s culinary traditions through a variety of authentic dishes, we must also consider the preferences and dietary requirements of a diverse group. For this reason, we carefully curate menus that are both representative of the region and broadly appealing. While a buffet-style arrangement could offer greater variety, it would significantly increase costs, which we strive to keep reasonable for our guests. We value your feedback and will continue to explore ways to enhance the dining experience without compromising accessibility or quality. As for the pace of the tour, our itinerary features activities extending into the late afternoon or evening, ensuring a full schedule of exploration. It is designed to provide a mix of cultural immersion and leisure, catering to a diverse range of preferences and interests. We sincerely appreciate your feedback, which is invaluable in helping us refine our tours and address the varied needs of our guests. Should you have further questions or require additional clarifications, please do not hesitate to reach out. We hope to have the chance to provide you with an experience more aligned with your expectations in the future. Sincerely, Gray Line Rome

Thank you for sharing your experience on the 5-day Best of Italy: Rome, Florence & Venice tour! It’s great to hear you enjoyed discovering new places and that Carlos and Stefano, your tour leaders, made your trip even more memorable. Your recommendation means a lot to us, and we hope to see you again on a future journey! Gray Line Rome

What a delight to read your glowing review of our 5-day Best of Italy: Rome, Florence & Venice! ???? We’re so happy to hear that you had an amazing time exploring Italy’s most iconic cities and creating unforgettable memories. Your feedback truly makes our day! ???? Our Fantasia Circuits ✨ are perfectly crafted journeys that blend exceptional service with the charm and beauty of Italy’s hidden and famous treasures. Thank you for choosing Carrani Tours! We hope to see you again soon for another incredible adventure!

Thank you, Adora, we are really happy you enjoyed our 5-day Best of Italy: Rome, Florence & Venice so much! Best regards, Gray Line Rome

Gina - thank you for your glowing feedback on the 5-day Best of Italy: Rome, Florence & Venice! We're delighted to hear that the seamless combination of tours, hotels, and transportation made your travel experience enjoyable and stress-free. It's wonderful that you found the cost appealing, especially as we pride ourselves on offering high-quality tours that strike a perfect balance between affordability and premium experiences. From carefully chosen accommodations to a diverse range of activities, we strive to provide exceptional value for every traveler. We can’t wait to welcome you back for more adventures through Europe! If Italy left you wanting more, there’s so much more we’d love to share with you. ????

Fahimeh - we truly appreciate your feedback about your experience on The Eternal City: Minitour in Rome. We’re sorry to hear that navigating transportation was a challenge. To offer this tour at an accessible price, we prioritize budget-friendly accommodations, which sometimes means staying slightly outside the city center. However, your comments are valuable, and we’ll consider them as we look for ways to improve convenience for our guests. Regarding the guided portion of the tour, you're absolutely right that our guide accompanies the group for one full day. The rest of the itinerary is intentionally designed to give you free time to explore Rome at your own pace. This balance lets our guests uncover the Eternal City’s beauty in a way that fits their interests, but we understand that it may not suit everyone. Thank you again for your insights, and we hope to welcome you back on another journey with us! Gray Line Rome

Thank you, Trish, for sharing your thoughts about the 8-day Best of Italy: Rome, Florence & Venice! We’re glad you enjoyed the incredible cities, points of interest, and the expertise of Stefano and Walter. It’s great to hear they contributed positively to your experience! We understand that the walking involved can be challenging for some travelers, especially on cobblestones and stairs, and we always aim to make our tours as enjoyable and accommodating as possible. As for the idea of a written list of recommendations, that’s a fantastic suggestion, and we’ll pass it along to our team! It’s worth mentioning that our tours are designed to provide a high-quality, premium experience at an accessible price, combining skilled guides, comfortable transportation, and thoughtfully selected activities. We hope to welcome you back soon for another journey through Italy or beyond! ????

Thanks so very much, Ilaine! We truly appreciate your taking part! Best wishes, Gray Line Rome