Moroccan Capitals, Seville and Lisbon

Customer Reviews

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  Samuel

  · November 12th, 2024
  I had an incredible travel experience overall, with my time in Morocco standing out as one of the most memorable parts of my journey. This was largely due to the exceptional service provided by my English-speaking tour guide, Ayoub. His professionalism, knowledge, and dedication significantly enhanced my trip. Ayoub's expertise in Moroccan culture, history, and landmarks was invaluable. He ensured that I not only learned about the country's rich heritage but also experienced it in a way that felt personal and engaging. His communication skills were excellent, and his ability to make each moment feel special set him apart as a guide. In addition to Ayoub, I had the pleasure of working with several other remarkable team members during my trip. Hamida, our Spanish-speaking guide, was friendly and attentive, while Mohammed, our driver, was always safe, punctual, and efficient. Frey, one of the English-speaking guides, was also incredibly helpful, especially when he picked us up in Tarifa and accompanied us to Sevilla, ensuring a smooth hotel transfer. I also had the opportunity to work with Itsa, an outstanding English-speaking guide in Spain and Portugal, who added value to the experience in those countries. However, it was Ayoub who truly stood out during my time in Morocco, and I am extremely grateful for his support. The trip did not start without its challenges. In Madrid, I unfortunately became a victim of pickpocketing and lost all my cash. Ayoub's immediate response to this setback was both professional and compassionate. He reassured me and took it upon himself to make sure I could still participate in all the planned excursions, allowing me to fully enjoy my time despite the difficult situation. Ayoub's dedication and care made a significant impact on my experience, and I feel incredibly fortunate to have had him as my guide. His exceptional service truly made this vacation unforgettable. I am deeply grateful for his help and for making my time in Morocco so special. Ayoub is an invaluable asset to the company, and I will always remember the exceptional experience he provided. I would also like to express my appreciation to Hamil for the warm welcome and tour orientation provided upon my arrival in Casablanca. All in all, the tour was highly enjoyable, covering a range of beautiful destinations and greatly enhanced by the expertise of our professional tour guide, particularly Ayoub, who accompanied me for most of the trip and added an extra layer of learning and fun to the journey.
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  Europamundo commented on this review

  Thank you so much for your kind and detailed review! We are thrilled to hear that your trip was such a memorable experience, especially your time in Morocco. It’s wonderful to know that Ayoub’s professionalism, knowledge, and dedication played such a... Show more
  
  Trip date: October 2024
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  Amelia

  · November 9th, 2024
  Loved Morocco best. Nice places to visit, but I...
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  Europamundo commented on this review

  Thank you for sharing your feedback. We are pleased to hear that you enjoyed Morocco, though we regret that other aspects of your experience did not meet your expectations. We understand your concerns regarding the long bus rides and the language... Show more
  
  Trip date: July 2024
• SS

  Shayan

  · January 17th, 2024
  A fun experience, many beautiful places to see,...
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  Europamundo commented on this review

  Hi Shayan. We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Europamundo team :)❤
  Trip date: December 2023
• VG

  Veronica

  · July 23rd, 2023
  The trip was overall good. Loved visiting...
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: July 2023