A Touch of Europe (13 destinations)

Customer Reviews

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  Jayantha

  · April 30th, 2025
  We completed this tour a couple of weeks ago and thought of giving you some feedback. a) In terms of number of places and events covered during the tour was amazing and I enjoyed it very much. However, the early starts almost every day and walks in excess of 20,000 steps in some days was bit too much for elderly travellers in the group including my wife. Being a prolific waker, it was not a big issue for me though😊 Also, families with little kids struggled to get going in the morning. Many travellers were unaware of these conditions so, I would like to suggest that these conditions are spelt out clearly in Tourradar/ Eurpamundo broachers and website so that the travellers are aware of these conditions at the time of booking. Attached is the Tourradar broacher and it lacks these details. b) Tour guides who accompanied us were good overall. Gabriella Golian who accompanied us from the start of the tour in Rome to Innsbruck was excellent; probably the best guide I’ve come across in my past many travels all over the globe. Most of our travelling group members praised her friendly and caring attitude coupled with firm daily instructions not to be late and be respectful to the group. We had many delays since she left as the other two guides were bit too soft. Also, our driver Petrov kept the bus clean right throughout the journey from Rome to Innsbruck. Again, Gabriella reminded the tour group to keep the bus clean and takeaway all the rubbish on exit. Other two tour guides and the drivers failed to maintain a clean bus. Please pass this message to your tour guides for improvement. c) Hotels were generally OK but most of the hotels were below expectations for many travellers mainly due to the absence of a kettle to boil water and tea/coffee in the room. Most of my travel group was from tea-drinking countries. Only a couple of hotels had a kettle and tea bags in the room. Please consider this when selecting hotels. Overall, it’s was a very pleasant and positive experience for me. Look forward to travel with you again sometime soon.
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  Europamundo commented on this review

  Thank you for your feedback, and we regret that the organization of the tour didn’t meet your expectations. Your experience with the pace of the trip is important to us, and we will take your comments into account to improve future tours. We value your... Show more
  Trip date: March 2025
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  Greg

  · March 13th, 2025
  Scratching the surface would be an overstatement. 3 different company bus guides. 1 outstanding, 1 marginal, and 1 not very good. 2 of 4 guided walking tours had inferior audio equipment so we didn’t learn much. 2 had good equipment and good local guides. Bus technology (WiFi and electrical outlets) was spotty with excuses and nominal concern from the company guides. The one furnished dinner was awful. So 1 company guide and 2 walking guides met expectations. All 3 drivers were very prompt and very safe. For the money, I wouldn’t give a strong recommendation.
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  Europamundo commented on this review

  Dear Greg, Thank you for taking the time to share your feedback with us. We understand that travel preferences vary, and while some passengers appreciate the opportunity to visit multiple locations, others may find certain itineraries more intensive,... Show more
  Trip date: February 2025
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  Louis GeneEsquig

  · December 15th, 2019
  Going to Innsbruck, Budapest and Venice are the countries I wont forget in my life because its a memorable one
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  Europamundo commented on this review

  We appreciate your valuable feedback and hope to offer you an improved service on your future tours with us. Europamundo team
  Trip date: November 2019

  Review collected by Europamundo
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  Chris

  · January 18th, 2024
  Europamundo run a couple of varying European loops so as expected every few days some fellow travellers finished their section of the loop and new travellers were added. Accomodation was good and centrally located when town trips were planned, or on the outskirts after a city visit if simply for an overnight and onward journey the next day. Day trip guides were excellent, tour guides great.
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  Europamundo commented on this review

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us on the A Touch of Europe. Europamundo team :)❤
  Trip date: December 2023
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  Wayne

  · December 1st, 2023
  Hotel in Rome was below 3 star, very dirty and worn. Glad to say from there on the hotels were all good to excellent. We had three guides ( Eva was excellent!!!!!) would have preferred to stay as a group, found people coming and going at different destinations. But got to meet a lot of people.
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  Europamundo commented on this review

  We appreciate your valuable input regarding your experience on the A Touch of Europe tour. It's always a pleasure for us to hear about our guests' journeys with us, and we're thrilled to hear that Eva´s knowledge and skills contributed to making your... Show more
  Trip date: November 2023
• MW

  Madeleine

  · August 8th, 2023
  It was good but there were some issues in regards to timing and getting from a location to the hotel. There were several occasion where my group missed out on some of our allocated time in cities or we just skipped it completely, which wasn’t a big deal in the scheme of things but also wasn’t great. Every time we had our time in a city reduced you had to choose if you wanted to eat or wanted to sight see, you didn’t have time for both. My bus also took a wrong road it couldn’t fit up and decided to try anyway and proceed to get stuck and crash into a guard rail, which was just a terrifying experience. He managed to get us out of it safely but it still shouldn’t have been attempted. Another thing to note is that just because you’re in a hotel picked by a travel company that doesn’t mean that your belongings are safe there. I had my brand new Apple Watch stolen out of my room and my stuff gone through while I was out on a tour.
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Regarding the issues you experienced during the tour, we kindly remind you that we have... Show more
  
  Trip date: June 2023
• JG

  Julia

  · November 29th, 2022
  Its our first time joining this tour. Just wish we would know that every 2 days we will have to change to another tour bus and meet new tour guides. In 12 days, we met at least +10 tour guides and we learned how to follow tour guys and followed schedule. Also, we enjoyed local tour very much. We just didnt know this is complete full schedule during the 12 days tour (Got up 5-6am to get ready, 6:30am breakfast, 7:15am load big luggages to bus every single day). Here is my suggestion, please use “led lights “ flag at night. We had hard time following tour guy when went to some very busy crowded downtown in the evening. The other thing is the flexibility. We arrived this shopping village around evening around 4-5pm (most stores closed) and cant take photos (it was very dark around 4pm on November). And it was very cold to stand on the street for 2 hours to wait for bus. Who would enjoy these 2 hours?!
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  Europamundo commented on this review

  we appreciate your valuable feedback and hope to offer you an improved service on your future tours with us. Europamundo team. Europamundo team :D❤
  Trip date: November 2022
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  Megan

  · January 21st, 2020
  Great busses, Accomodation and breakfast (mostly) was better than anticipated. Good daily itinerary. Not too busy at all. Plenty of spare time during day and night. Tour guides are knowledgeable, helpful and well meaning. Be prepared for difficulty in understanding the Spanish accent and repetition of everything in Spanish them English. This became tricky and we often tuned out. The smaller the group the better by far, but that’s pot luck. Overall a great tour.
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  Europamundo commented on this review

  Hi Megan Cheney We want to thank you for taking the time and sharing your experience with us. We are pleased to know that your trip was satisfactory in general terms. For us, the feedback of our customers is very important, it is the basis for the daily... Show more
  Trip date: January 2020
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  Kim

  · December 27th, 2019
  Fantastic experience with so much opportunity to see as much as possible. Kudos to our amazing Tour Guides and Drivers who did everything in their power to ensure an awesome experience. Special mention to Tony who guided us thru Italy. Julio took us from there and is a dynamo of energy, passion and knowledge. They made the experience amazing! Great value tour, will definitely book again.
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  Europamundo commented on this review

  Hello Kim Trickett receive a warm greeting from us. First of all we thank you very much for taking your valuable time to express your experiences on the journey, and we are really pleased to realize that it was all successful and that you enjoyed them a... Show more
  Trip date: December 2019
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  Janet

  · November 18th, 2019
  Fun trip with lots of adventures
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  Europamundo commented on this review

  Hello Janet Ouadah, receive a warm greeting, We are pleased to know that your trip was a success. Thank you very much for your comments and we are at your service. Best regards .... Gabriela
  Trip date: October 2019