Customer Reviews

• Sabrina

  · June 30th, 2025
  We just got back from our amazing Japan trip, and I can’t say enough good things about the entire experience! From start to finish, everything was perfectly organized. Our guide was fantastic – her English was excellent, and she was always on time, making everything run smoothly. It made communication so easy, and we never felt lost or confused during our tours. A big shout-out to our driver too! His driving skills were top-notch – always smooth and safe, no matter the traffic. Plus, he was incredibly polite and professional, which made us feel really comfortable throughout the trip. We stayed in some amazing hotels, all located in the heart of each city. Whether we were in Tokyo, Kyoto, or Osaka, we were just steps away from everything – shopping, restaurants, and the must-see spots. It really made the trip even more enjoyable, as we could just walk out and be in the middle of all the excitement. Overall, the trip exceeded our expectations in every way. We felt so well taken care of, and I can’t wait for our next adventure with this team!
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• Vaneesa

  · June 27th, 2025
  We just got back from the most amazing 10-day trip to Japan with our kids, and we couldn’t be happier! Amber from UME Travel did an outstanding job organizing everything for us. The itinerary was perfect for our little ones — they absolutely loved the fun-filled days at Nintendo, Tokyo Disneyland, and Universal Studios Japan. It was such a joy to see them so excited! Our guide was fantastic, especially when it came to helping look after the kids. He was patient, kind, and made sure they had a great time, too. The driver was equally wonderful, always there to help with the luggage, making our lives so much easier. Amber even arranged a spacious family room for us, so my sister, my kids, and I were able to all stay together comfortably — it was perfect for our family! Now we’re already planning our next trip with Amber for the end of the year to China! Can’t wait to see what she has in store for us next! Highly recommend this tour for anyone traveling with kids!
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• Christophe

  · June 26th, 2025
  We had the best time on the 7-Day Japan Culture & Food Family Tour! At first, we thought the itinerary would be set in stone, but Phoebe, our travel consultant, made everything so flexible and customizable. She really listened to what we wanted and made loads of changes to the original plan, adding more attractions and even extending our trip! What made it even better was that my son had some special requests — he was dying to try Japanese Wagyu beef, sushi, and have a ninja experience. Phoebe made sure all of that was included, and after trying everything he asked for, he was beyond thrilled! The Wagyu beef and sashimi were unforgettable, and the ninja experience was definitely the highlight for him. The whole trip felt like it was made just for us, and our private guide and driver were amazing. We got to experience Japan in such a unique way. By the end of the trip, my son was already asking when we could go back! I highly recommend this tour if you want a personalized and unforgettable experience. Phoebe really nailed it and made everything come together perfectly!
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