Customer Reviews

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  Satheesh

  · July 13th, 2024
  Tour is very good. Great guides. I would have liked Snafelness tour included in this trip. Golden Circle tour was rushed a bit. Need to give us more time.
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  Marina Travel commented on this review

  Dear Satheesh, We are genuinely delighted that you entrusted us with your Icelandic experience. We are pleased to hear that you had a great time in our country and a trip to match! Thank you warmly for your time in reviewing us. We hope to see you... Show more
  Trip date: May 2024
• EB

  Elaine

  · July 25th, 2023
  This tour was great from start to finish, especially for our first trip to Iceland! The combination of local city tours in Reykjavik and small guided tours to the Golden Circle and South Coast gave us an incredible variety of memorable experiences. The hotels were good, and also well-located to accommodate tour pick-ups and sight-seeing. The staff at Marina Travel were helpful in making sure we had detailed itineraries and also suggested activities for any free time we had in Reykjavik. They courteously and promptly answered the questions we had when planning the tour, including helping us add on an additional night in Reykjavik. The tour guides did an excellent job driving us to and preparing us for all the experiences and activities. We would look forward to returning one day to continue our exploration and adventures in this beautiful country!
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  Marina Travel commented on this review

  Thank you for your kind words! We are glad that you had a great time in Iceland. We hope to see you again.
  Trip date: July 2023
• NB

  Nataliya

  · November 27th, 2022
  It was a great trip. Marina Travels made it very easy and organized. They always responded to any of my questions really fast and helped along the way.The best part of the trip was 3 days tour outside Reykjavik. Glacier climbing, ice caves, Northern Lights, waterfalls - you can see everything that Iceland is about. The only thing that I didn't like is the Hop on Hop off "sightseeing" tour. I don't like Hop on Hop off to begin with. I would prefer a tour with a local guide. Plus, Hop on hop off in Reykjavik is a little strange because it takes few minutes to walk from stop to stop.
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  Trip date: November 2022
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  Carlos

  · November 7th, 2022
  I really enjoyed this trim, for a first timer, it was perfect. If you have visited before I'd suggest a more in depth exploring of a particular feature, next time i want to climb the volcano. I was ready to come back home after all the activities, not really, but my body was! Lol. No hiccups, smooth sailing all the time, except for my baggage being delayed, lol. Awesome, awesome, awesome!
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  Marina Travel commented on this review

  Thank you for your kind words. We are really glad that you had a great time in Iceland. We hope to see you again soon!
  
  Trip date: September 2022
• AD

  Areti Irene

  · March 15th, 2022
  I would like to address my experience with marina travel. Firstly our tour was fantastic. Such great tour guides and beautiful places we got to visit! However, this review is simply about marina travel. Overall we had a very disappointing experience dealing with this travel agent. They failed to give us all the necessary detailed information on each day’s tour’s details. Firstly, we had a northern lights tour that they booked for us. We waited outside for an entire hour to find out our tour was cancelled. We only found this out as we had to call to ask. The company said they emailed all guests who purchased the tour that it was cancelled, aka they emailed our travel agent since they booked it for us. We could have made other plans had we known and not froze our butts off waiting for a bus that never showed up! Next, we had a 7 day itinerary which should have been WAY more detailed than it was. We were not told one of our tours was an overnight tour. No where on the itinerary does it say overnight. All it said was it’s two days which could simply mean the tour continues the following day. No where did it say for us to check out of our hotel for the night because we’d be staying at another hotel. Why was this specific tour not done day 6 and day 7 of the tour? We are tourists and it is very difficult to be bringing luggage everywhere you go. Marina travel was very unprofessional when we addressed our concerns. They said they shouldn’t have to ‘hand hold’ us when reading an itinerary. They also said our tour had her transportation which we did not get. They also said we’d be fed fresh ice cream at our farm visit which we did not get either. We are not from Iceland and had zero clue that south coast Iceland was 3 hours from Reykjavik. If the itinerary simply said to bring an overnight bag and check out of our previous hotel, we wouldn’t be paying $200 for one night stay at our hotel that we did not sleep at. I highly recommend anyone heading to Iceland to do research and save yourselves some money by booking each tour on your own. You’ll save thousands of dollars! Iceland is beautiful but very expensive. They booked us a 2 start hotel which was not mentioned when we booked it. It was far from the city centre and each taxi costed $32 CAD for a 7 minute drive to a club. I highly recommend booking everything on your own so you’re not spending so much money on taxis just to get around, and not staying in a two star hotel when there are air bnb’s the same price closer to the city!
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  Marina Travel commented on this review

  Dear Areti, Thank you for your feedback. The hotel that was booked for you was a 3-star hotel and the main reason for using this hotel is for convenience for pick-up for your tours as most hotels downtown does not allow for pick-up at lobby. The hotel... Show more
  Trip date: February 2022