France, Spain and Portugal (including Marbella)

Customer Reviews

• AA

  Andrea

  · September 27th, 2025
  The tour and tour guides were pretty good. The problem came along day 12 when a bunch of rude people joined the tour. Many of them were sick and didn’t wear masks. The same day we got a different bus that was very uncomfortable and the air conditioning didn’t work in the back half of the bus. It was over 100 degrees in the back and people were fighting over seats. They also ran out of water so it was a dangerous situation. I told our guide that 2 people had Covid on the bus (had overheard them talking about it) and still, no one was made to wear a mask. Sure enough, my son and I both got Covid, which I had managed to avoid for 6 years until this tour. I ended up spending Portugal in bed and completely missing that part of the trip. Very disappointing.
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  Europamundo commented on this review

  Dear Andrea, Thank you for sharing your feedback regarding your recent trip. We are glad to hear that you enjoyed the tour and your guides. We have carefully reviewed our records, including emergency chat and email correspondence, and we only found... Show more
  Trip date: September 2025
• SK

  Sharon

  · July 21st, 2025
  This tour was not what I expected. Too many stops too many problems. The tour guides were efficient but the tour compared to others was not as good. Language issues. Hotel issues and accommodations sometimes were not the best for the money we paid. And the accommodations without certain amenities were not great. I have been with Cosmos through tour radar and had nothing but a great experience. This was tiresome with I suppose too many countries to go through. I suspect one destination of a country is better.
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  Europamundo commented on this review

  Dear Sharon, Thank you for sharing your comments with us. We’re sorry to hear that the experience was not entirely what you expected. Each tour operator offers a different approach to travel, and in the case of Europamundo, our itineraries are designed... Show more
  Trip date: May 2025
• TC

  tinamhonigschmidt msn

  · June 4th, 2025
  Worst Tour ever, and we are seasoned travelers. Booked via TourRadar which then outsourced tour to Europamundo, which was not know upfront. Europamundo was extremely unorganized, had very poor communication, and appeared to find the cheapest methods of completely the tours. Would never book with this company again.
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  Europamundo commented on this review

  Your feedback is valuable, and we appreciate your tips for the other guides. We hope you had a memorable experience overall. Please if you have some complaints, please write to us on your booking for investigate your case. Europamundo team :)❤
  Trip date: May 2025
• AR

  Angela

  · April 6th, 2025
  I liked the itinerary and the sights covered. The tour guides were good but they kept changing and the accommodation was hit and miss. The tour got really big at times and the groups on the busses kept changing as people joined and left our group. I still enjoyed the trip though.
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  Europamundo commented on this review

  Thank you for your feedback, and we regret that the organization of the tour didn’t meet your expectations. Your experience with the pace of the trip is important to us, and we will take your comments into account to improve future tours. We value your... Show more
  Trip date: March 2025
• GG

  Gretchen

  · September 26th, 2024
  So disorganised, although this wasn’t the guides fault. I had paid for an optional tour to see Moulin Rouge which was very expensive and included transfers from hotel, which according to the police was in an unsafe neighbourhood. I was told at 4pm on the day that I had to find my own way there and back as no one else had booked. Seriously!! I asked for a refund and the tour guide worked some transport out for me. That was day 2. Most of the hotel were in terrible locations except for a couple. No one seems to have any concept of time and we constantly arrived late to hotels. There were so many issues, food at some of the hotels also being one of them, but I know you won’t make any changes so am not going to waste any further time with this review. The last thing I will say is that I wil tell everyone I know to never tour with Europamundo.
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  Europamundo commented on this review

  Dear Gretchen, Thank you for sharing your thoughts with us. We are truly sorry to hear that some aspects of the tour fell short of your expectations. Please kindly note that for optional excursions, a minimum number of passengers is required... Show more
  Trip date: September 2024
• 

  Nicki

  · August 15th, 2024
  Itinerary was excellent, it included interesting stops I would not have selected on my own as well as bucket list musts. Overall organization was great, the hotels and transportation were dependable and high quality. Guides, we had two who were excellent (Maribel and Carlos) and one who was terrible (Eduardo). Maribel was wonderful and enthusiastic, and Carlos went above and beyond and helped my husband purchase a cake for my birthday in Lisbon. Eduardo did not translate information that was given to the Spanish group.
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: June 2024
• M

  Michael

  · July 2nd, 2024
  It's terrible, an overall right the end of entirely tour in which I ever have had been
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  Europamundo commented on this review

  Dear Michael, We hope this email finds you well. We are sorry to hear that your experience with the trip was not satisfactory. From the customer service department, we kindly ask you to let us know the issues you faced during your trip so we can... Show more
  Trip date: May 2024
• 

  Margaret Julie Lai Kow

  · May 23rd, 2024
  Excellent accommodation though extremly busy. Amazing Spanish tour guide-Julia V. She is kind , always smiling, supportive and very informative. Extremely organised and alwyas informed what, where to meet. dealt with disgruntled travellers who always want to sit at the front to take photos. There were many groups merging and interchanging which means extra work for tour guides and some.grumpy travellers. Thank you for organing the visit to Alhambra Palace, I have been to Spain 5 times and this was the first time I could visit Alhambra Palace My group of friends are Margaret Julie Lai Kow WONG Yun Wah WONG Boon thong Terry TEH Shu Jia DIAO Siong Mun NG Yan Ming ZHANG Look forward to book with Europamundo for my next tour Kind regards Margaret Wong 24 May 2024
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  Europamundo commented on this review

  We are thankful that you took the time to give us a positive review of your tour experience. We are delighted to learn about your positive encounter with our professional tour guides. Our belief is that these guides are the heart of each tour, as they... Show more
  Trip date: May 2024
• 

  Joe

  · September 15th, 2022
  Great see it all kind of tour. Albeit,...
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  Europamundo commented on this review

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤
  Trip date: August 2022