From Sofia to Belgrade

Customer Reviews

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  David

  · April 20th, 2025
  Content was good. Hotels were generally of a good to high standard. The English-speaking local guides provided in Bucharest and Belgrade were good. The bad bits: the English-speaking group (average of 6 to 7 people) was a minority compared to the Spanish-speaking group (30+). We all travelled together in a big bus. The Spanish-speaking tour leader was obviously the senior person because she did all the organisation. The English-speaking tour leader had a subordinate role and he was lacking in organisation and communication skills. There were times when we had to ask the Spanish travellers to translate important information announced in Spanish and not repeated in English (eg. what time to be ready the next morning, what time to get back to the bus after free time, in which direction are the eating places etc). Additionally the English-speaking tour leader has a slow, laborious and too soft speaking style (in short, mumbling), which was totally unsuited to the dissemination of information via a microphone. While we could make out most of what he was saying when face to face, he was virtually incomprehensible when he was speaking through a mike. Given that we sat through many very long discourses given out by the Spanish-speaking tour leader while in the bus (who spoke in a clear and loud voice and we heard every word but obviously did not understand a single one), it is hard not to feel a little bit cheated.
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  Europamundo commented on this review

  Thank you for sharing your feedback. We're glad to hear that you enjoyed the other guides on your tour, and we apologize for any missed explanations. Your feedback is valuable, and we appreciate your tips for the other guides. We hope you had a... Show more
  Trip date: April 2025
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  Chuck

  · September 2nd, 2024
  Hope ww xan have fix seating arrangement
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  Europamundo commented on this review

  We are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤
  Trip date: August 2024
• JW

  Jayashri

  · August 26th, 2024
  It was not good. Could not see many places
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  Europamundo commented on this review

  Dear Jayashri, Thank you for taking the time to share your feedback. We’re sorry to hear that the tour did not meet your expectations and that you felt you couldn’t see many places. We strive to provide a comprehensive and enjoyable experience for all... Show more
  Trip date: August 2024
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  Jamie

  · February 1st, 2023
  *** Tour was sold as an English-speaking tour ***** I was a solo traveler on what I was under the impression as an English-speaking tour. From the day I arrived on the tour, I was introduced to my guide who was fantastic and by no means the score given has anything to do with the service provided by her!!! When I realized that I was the only English-speaking Traveller on the tour I was a little disheartened as for me I've made many wonderful friends on previous tours, and I thought this would be the same. But I was on the bus with 26 Spanish speaking tourist that spoke very little or no English at all. The times I really felt I was travelling alone was mostly around the group activities and meals out. At the group meals or even in the "free time" periods where most had formed friendships during the tour, I was like the leper that no one wanted to sit with as I didn't speak Spanish. My English guide was amazing and went beyond her job to try and make me feel welcome but it's just not the same as being on a tour where you have the opportunity to build friendships and experiences together. I would urge anyone traveling solo, ask questions as you could get stuck on a non-English tour like me. I wish I asked more around like how many English Speaking people are on the tour. For me it was more about making a sale rather than customer satisfaction!!!
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team. :D❤
  Trip date: January 2023
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  Siew Hua

  · June 6th, 2019
  Nadia was an excellent guide very knowledgeable and always very calm to handle any situation.
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  Europamundo commented on this review

  Hello Siew Hua Ching's, receive a warm greeting from us. Thank you very much for taking the time to share your experience online, we are pleased to know that your trip was a success. We are happy to know that Nadia was so useful, I will make sure to... Show more
  
  Trip date: May 2019