Customer Reviews

• AM

  Achuth

  · December 3rd, 2022
  I was initially skeptical -- too many bad...
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  Europamundo commented on this review

  We extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team
  Trip date: November 2022
• MG

  Michael

  · November 21st, 2022
  The tour was acceptable overall, below are Pro’s and Con’s as we experienced the tour. Pros 1. Two of four tour guides were helpful and added to our trip 2. Comfortable bus that was not too crowded 3. Hotel provided breakfast were good Cons 1. Very poor communication to the group about many things. We were told there would be “panels” at the first hotel at the start of the tour, and we would meet the guide in the evening for and introduction. Neither of these things happened and the guide showed up late in the morning. 2. The first guides English was not adequate for a tour guide (this was an English tour). 3. The biggest complaint is the location of the hotels provided, they were always a long way from the city center. We were put in a hotel that was an hour out of London (with traffic) and were provided NO help on how to get to the city center. The same thing happened at every visited city – VERY disappointing. If a properly located hotel were not available, a pre-printed card with options for getting to the city the tour was visiting would be easy and valuable for the people on the tour. In some cases, we were given a handwritten note to take a picture of for help. On more than one occasion it was inaccurate. 4. The tour was left mid-day in Paris and told that there would be no available transfer back to the hotel many kilometers away. People had no idea how to get back to the hotel, or even what the name of the hotel was. This was not communicated in advance to the people on the tour and the tour guide handled it poorly. Directions given on the spot by the tour guide about the subway system were wrong and added to the frustration.
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team :D❤
  Trip date: November 2022
• 

  Katelyn

  · July 2nd, 2022
  Overall the tour was ok. Hotels were decent. A lot of times they don't give you all the details so you miss out on a lot attractions that you have to buy tickets for. They're sold out by the time they tell you that you have "free time". Free time also usually only consisted of an hour maybe 2. They also don't pre purchase the tickets for the attractions that are included so we had to wait in those lines too. We waited in line for 3 hours for the Eiffel tower and only got to spend 30 minutes once we finally got up there. We swapped tour guides like every 2-3 days. Flor was good and so was Manuel. The two others we had weren't great. They weren't really familiar with the area or the schedule. The city tours were a waste and most places. Just drove around hoping to get a decent picture from the bus. Only good one was London because they stopped and let you off the bus for 15-20 mins at the attractions. I would recommend if you have never been out of your country and new to traveling. If you've traveled before I would go on your own. The bus drives are LONG but some had plugs so it was ok. Bring snacks!! We would leave the hotel between 7am and 8am and lunch wasn't until 1ish. Overall not bad but probably wouldn't do again.
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  Europamundo commented on this review

  Your feedback is important in highlighting areas where improvements can be made in the planning and execution of tours. This can lead to better experiences for travelers in the future. I hope your overall travel experience was enjoyable despite these... Show more
  Trip date: June 2022