Classical Italy and Switzerland

Customer Reviews

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  SUMANA

  · September 10th, 2025
  Very bad experience.
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  Europamundo commented on this review

  We are truly sorry to hear about your bad experience. Your feedback is very important to us, and we will review what happened to improve our services. Thank you for sharing. Europamundo team
  Trip date: September 2025
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  TANIA

  · August 28th, 2025
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  I was left on a road with my daughter, because she went on a game on the glacier 3000 in Switzerland, and we did not get off at the appointed time, we were delayed 15 min. and there was no uber train nearby, it was horrible.
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  Europamundo commented on this review

  We are truly sorry to hear about this unpleasant experience. At Europamundo, the safety and comfort of our travelers are always a top priority, and we regret the distress this situation caused you and your daughter. Please kindly provide us with your... Show more
  Trip date: August 2025
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  rocibre16

  · August 25th, 2025
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  It was a fantastic trip, we had a great time, the guides were super professional, the buses and drivers were very friendly, I recommend them 100%, thank you for making us part of the Europa mundo family.
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  Europamundo commented on this review

  "Thank you so much for your kind words! We are delighted to hear that you had a fantastic trip and that our guides, drivers, and team made your experience memorable. Your recommendation means a lot to us. We look forward to welcoming you again soon as... Show more
  
  Trip date: August 2025
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  Candace

  · August 18th, 2025
  It was pretty good. Our tour guide Raid was wonderful and had excellent energy and knowledgeable of the area along with the guides that hosted the walking tours. I do wished that we had gotten to spend more time on the island area of Venice, it was so beautiful and could spend hours walking the ally ways of the canals. I also would recommend expanding the time in Lucerne Switzerland, there was so many restaurants that we could have had dinner at but instead we had to go back to Zürich so quick and honestly there wasn’t much there in Zürich let along authentic European restaurants to dine at (we luckily found one 15 mins away from the hotel). The hotels were fine although I would recommend a different hotel for Venice maybe one on the island part if possible because the one we stayed at didn’t have much to offer and not many authentic restaurants in walking distance of the hotel. Otherwise the hotels were clean and had towels. My only serious complaint was that there was a family on the tour that was very disrespectful to our tour guide, the hosts, and those of us on the tour. They were very inconsiderate and rude and would make us late to everything every single day of the tour even though the tour guide politely informed them of the need to be on time and even spoke their language in which was not English or any native language to the countries we were in (note: this was suppose to been an English and Spanish tour only) but our guide was kind enough to speak to them in their language since luckily he knew their language so there was no reason for them to acted the way they were or be inconsiderate. That family should have been dismissed from the tour completely and refunded their money because they made the rest of us have a bad time with their rudeness and inconsideration. My advise is that Europmundo should make a policy that if someone is being rude to the tour guide or to others on the tour by doing things inconsiderate or inappropriate they should be kicked out of the tour and refunded whatever is left of their tour. It’s not fair that a family like that had to ruin everyone else’s trip in Europe because of their inappropriate and rude ways!
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  Europamundo commented on this review

  Thank you for sharing your detailed feedback. We’re delighted to hear that you enjoyed the tour overall, especially the energy, professionalism, and knowledge of your guide, Raid, as well as the walking tours. Your comments on the beauty of Venice,... Show more
  Trip date: August 2025
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  Eumina

  · July 29th, 2025
  The tour was well organised considering there are many places we visited within a short amount of time. We particularly enjoyed having the tours of the cities by local tour guides and having optional experiences and free time to ourselves. The only thing is that our tour guide was good at making sure we are on time and shared interesting facts about things, however, he sometimes made condescending negative comments or talked about private matters that happened with other members of the tour. I thought that was unprofessional and soured some moments for us. Otherwise we enjoyed the places we visited, we made some lifelong friends and lifelong memories. Thank you!
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  Europamundo commented on this review

  Thank you very much for your detailed feedback and for sharing your experience with us. We’re glad to hear that you enjoyed the well-organized itinerary, the local guides, and the balance of optional activities and free time. It’s wonderful that you... Show more
  
  Trip date: July 2025
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  Vandita

  · July 24th, 2025
  Amazing! Really enjoyed every bit of it.
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  Europamundo commented on this review

  Thank you! We’re so happy to hear you enjoyed every moment. It means a lot to us, and we hope to welcome you on another amazing journey soon! Europamundo
  Trip date: July 2025
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  Adele

  · June 27th, 2025
  There were too many people in the bus and was noisy sometimes as people were talking loud on their phones . Some children made a mess in the bus. As the weather was very hot from June onwards in Europe especially in Italy, I think will be better if the local tourist guides can slow down and not rush to walk around. There was an occasion the time between the morning tour and the optional tour in Rome was given only 30 minutes ( the Vatican museum ), so we could not have time for proper lunch and there was no rest inside the Vatican museum for another 21/2 hours. I hope the company should leave one hour in between to let more elderly tourists to have some rest and lunch especially in summer. Also , the tourist guide or the bus driver should make sure everyone put on seat belt in the whole journey for safety sake . I never heard this warning throughout the whole trip. The sort of 4 stars hotels in Italy , Austria and Switzerland do not supply any free water bottles. This is very disappointing especially in summer time. Worst of it many hotels do not supply water kettles!
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  Europamundo commented on this review

  Dear Adele, Thank you for taking the time to share your detailed feedback. We’re sorry to hear that certain aspects of the tour did not meet your expectations. Our groups travel in standard-size coaches, and we never exceed the bus capacity. Depending... Show more
  Trip date: May 2025
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  Amy

  · May 30th, 2025
  Our tour was excellent! Tour guide Raid was the BEST! I could tell he enjoyed his job and he truly made our experience exceptional! The tour of Italy and Switzerland was fast-paced but a great way to see A LOT of different cities in a short time! The experiences booked were well organized and we appreciated the local tour guides for expertise in each city. The hotel in Rome was the least favorite and they improved as the week went on. We will definitely consider another tour with TOURRADAR and EUROPAMUNDO in the future- especially if we can have Raid as our guide!
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  Europamundo commented on this review

  Hi, we're pleased to hear you had a good tour experience with Raid as your tour leader. Thank you for your feedback, and we hope to welcome you on another adventure in the future. Europamundo team
  Trip date: May 2025
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  Evelyn

  · March 10th, 2025
  I thoroughly appreciate and enjoyed how well planned the trip was. The hotels, the tour guide Mariano, the bus driver the places we went and time we get on our own. This was an amazing experience for me. Thank you
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  Europamundo commented on this review

  Hi Evelyn, we're pleased to hear you had a good tour experience with Mariano as your tour leader. Thank you for your feedback, and we hope to welcome you on another adventure in the future. Europamundo team
  Trip date: February 2025
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  Arnold

  · October 1st, 2024
  This tour was worth every single penny! We went from September 21st to 28th of this year. From beginning to end, we felt very taken care of by our tour leader Gabi. She was incredibly knowledgeable and patient with our group. If you wish to see Italy and Switzerland within a week, we definitely recommend this tour! Our bus driver made sure we got to each of our destinations in a timely manner and safely! Lots of walking but that’s expected for these kind of tours! Definitely pack light and efficiently and you’ll be just fine!
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  Europamundo commented on this review

  Thank you so much for your wonderful review! We’re thrilled to hear that you felt well taken care of throughout your tour from September 21st to 28th. Gabi truly is an asset to our team, and we’re glad you found her knowledgeable and patient. It’s great... Show more
  Trip date: August 2024