Chateaux, Rivers & Wine

Customer Reviews

• Jennifer

  · June 13th, 2024
  Our Rhine Getaway cruise was impacted by the flooding on the Rhine River, but the Viking team went out of their way to make our holiday the best that it could be under the circumstances, and we had a marvelous time. In fact, we have already booked another Viking cruise for 2025. We had the cheapest cabin option but there was nothing cheap about it. It was lovely and the cleaning crew were in there twice a day keeping it spotless. The food on board was incredible. I have never been so well fed. The staff were all cheerful and friendly and they worked very hard to make us all happy. Billy, our cruise director had a massive task presented by the flooding. He had to transfer all the guests from the Alruna to the Tialfi which involved a bus trip from Koblenz to Breisach. He travelled with us and made sure that it all went smoothly, then he remained on the Tialfi until the end of the cruise. He arranged busses to take us to the excursions that we were supposed to go to on the cruise and came along each time. On top of all that he had to deal with the guests some of which were not easy, but he remained calm and collected throughout. So top marks to Billy for a difficult job well done. The team on board the Tialfi did a great job of making us feel better about our altered itinerary. When we arrived from the Alruna they served mocktails at the door and had put a welcome card and bag of chocolates in every cabin. Every time we came back from one of our bus excursions, they would be waiting with either mocktails or macarons. Viking are simply amazing, and I am recommending them to all my friends.
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• Yasmine

  · February 8th, 2023
  Absolutely fabulous - best experience of my life! First time overseas and went with my 90 year old grandpa who also had a “better than five star” experience. The crew were all beautifully lovely people whom you could tell enjoyed being there, and every stop was stunning. Just booked our next cruise for August/September and we can’t wait!
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• Loo

  · June 2nd, 2024
  Very well run tours . Food on board was good standard Staffs … especially at dinning was excellent !!! Unlike other cruises , Viking land excursions do have long time for guess . Too roof decking could be better decorated .
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