Customer Reviews

• 

  Farisha

  · January 4th, 2024
  We found the whole trip rushed. Lunch was alway super late 4-7pm. We were promised shopping will be better at the next location and eventually we had to rush back to Delhi and got no shopping done which was disappointed. We should have had more time in Chandnichowk for shopping however apart from jalabi we were rushed to get back to drive to agar. The ricksha ride was good. We have to push for the Chandnichowk otherwise because of the rush to leave for agar it was going to be early swept under the carpet. The accomodation at agar at karans villa was absulutely disgusting. We were given wet towels on arrival and blanket sheets has white spots which looked like it was used and not washed from the last customers. There was lip stick stains and fresh blood on my sheets which I showed to the house keeping. The pillows were also stained. Even after complaining after it was change the sheets and towels was wet. There kept saying it was damp but it was wet. We complained to the tour leader however we spent the night here and our next accomodation was at 7 Apple hotel at Jaipur and it was a nice clean professional hotel. Each day we got a new tour guide for diffident places and agar tour guide was pushy especially getting a professional to take pictures of us at the Taj Mahal which is sure to benefit him as we paid the professional photographer. We were promised we could choose pic and at the end they printed however many they wanted. We argued this as all of us heard we could choose pics. The tour guide the Jaipur also took us to the elephant farm place which is not a ethical elephant framing place. It is not regulated and even though they say it it according to trip advisor it it not. This is a scam. We didn’t know we went in and was told to pay $100 rupees each for entering. The tour guide didn’t physically tell us this which was questioned him he said all monuments has a entry fee however we refused to pay as this isn’t a monument and he is the guide to Tell us before we enter. We did pay for this. He also took us to high end jewellery place which we didn’t have any time to visit properly to but anything because we have to get to Delhi in time. We were taken to specific sewing technique and stone work in agar which was a ok to see but it felt like we were forced and pushed to buy things. Overall we found the trip ok. The guides in each place look at their own benefit and take you to places were they get a cut from your purchase. I would be very careful about what to spend and where. The driver was amazing. Was very humble and nice. Excellent driving . Ali our tour leader was nice too. However the guides there choose and what they do they need to pay attention too as the guides in each place are left to deal with us however as there are employed at the company this need attention as it over represents the company as a whole experience. Overall the experience was ok. If we could get a drive and get around that wouldn’t better because it felt like that’s all we did. We paid for all the entry to everything.
  Show more
  

  India Arrivals Tours commented on this review

  Dear Ma'am, Thanks for your time to write the detail review. Its very unfortunate to see your experience with Agra Hotel, We take a note for the future & never use this hotel again for our valuable customers. For Delhi - We have checked with Team, Due... Show more
  Trip date: December 2023
• LZ

  luz marina

  · March 28th, 2023
  Tour was wonderful. Hotels very good attention and nice location. Guides and drivers very knowledgeable, with a lot of experience and very open to suggestions . I'am solo woman traveler. Everyone was very respectful and sweet .
  Show more
  

  India Arrivals Tours commented on this review

  Dear Ma'am Thank you so much for taking the time to leave us a review with rating. We will share this with among team to let them know how we are doing. We hope to see you again soon. Team, India Arrival Tours
  Trip date: March 2023
• WA

  Wolfgang

  · March 2nd, 2023
  I did the three day Delhi, Agra and Jaipur Tour and everything was perfect. The driver was very experienced and the car was very nice. I think it is a challenge for everyone driving in India but you feel very safe. In every city I had a very kind tour guide explaining everything very clearly. The first day was a great mixture of sights, a walk through Old Delhi and the newer parts of the city (Gandhi memorial, India Gate). The second day, visiting Taj Mahal in the earling morning light is a real highlight. On the third day they even organized a german speaking guide for me who decided to spend the whole day with me in Jaipur showing me even hidden places of the city. I can fully recommend India Arrival Tours! They fully demonstrate the warm Indian hospitality, take care of everything and try to organize everything according to the wish of the customer.
  Show more
  

  India Arrivals Tours commented on this review

  Dear Sir We are incredibly grateful that you took the time out to leave us a 5-Star review!! We take pride in knowing our customers are happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again... Show more
  Trip date: February 2023
• 

  hélène

  · August 9th, 2022
  The transportation is very comfortable, new car great seat if you compare to all other ways of transport in India. Please note that the driver will pick you up, and he will hire a tour guide in each city for you. Overall good pricing to commute between the 3 cities, including tour guide (entrance to monuments will be extra). Good point: flexibility. He agreed to pick us up at Delhi airport, drive straight to Agra and finish the tour in Delhi.
  Show more
  

  India Arrivals Tours commented on this review

  Dear Sir/Ma'am Glad to see that you enjoyed this tour. Thanks for your valuable Comment. Your feedback is always important & give us motivation to serve you better. Thanks !! Team, India Arrival Tours
  Trip date: June 2022
• E

  EnankNjaemm

  · June 22nd, 2022
  Value for Money Everything was very professionally organized. We loved the customer care support of India Arrival Tours. They were in touch with us throughout the tour to make sure we are enjoying every minute of the tour. All guides were very knowledgeable. Our driver Dinesh was the best. Very caring and an expert driver. We highly recommend this tour and India Arrival Tours
  Show more
  

  India Arrivals Tours commented on this review

  Dear Sir Glad to know that you enjoy your tour with us. Good reviews always motivate our dedicated team. Thanks to spare your valuable time, Hope to see you again Team, India Arrival Tours
  
  Trip date: May 2022
• 

  JemmaS

  · May 29th, 2019
  This trip was truly incredible and we squeezed...
  Show more
  

  India Arrivals Tours commented on this review

  Dear Ma'am We are incredibly grateful that you took the time out to leave us a 5-Star review!! We take pride in knowing our customers are happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again... Show more
  Trip date: April 2019