Customer Reviews

• JH

  Jillian

  · April 5th, 2023
  I could not have wished for a better experience. Senol from Turkey Tours could not have been more helpful. He attended to every detail and checked in to ensure everything had gon
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  Trip date: February 2023
• NK

  Nadia

  · October 31st, 2022
  Very helpful, great tour guides and nice accommodation
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  Trip date: October 2022
• DP

  Daniel

  · September 24th, 2022
  An excellent tour, so well organised by Senol. Great communication at all times for all the pick ups and flights. Fantastic tour guides to some amazing places. Would recommend this tour to anyone.
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  Turkey Tour Booking commented on this review

  Dear Daniel , Thank you very much for sharing your experiences with us and we hope you enjoyed your time during tour. We hope we will be able to serve you here in our tour service again. Best regards Senol
  Trip date: September 2022
• 

  Cameron

  · September 15th, 2022
  Just about everything that could go wrong did go wrong. The biggest issue experienced was a clear lack of communication between the tour organizer and the 3rd party companies running the day trips and transport. The transport drivers didn’t speak a word of English. They buses were in appalling condition - prime example is one broke down on the way to the airport. The driver was yelling, through the bags out the back on the ground and no one knew what was going on. Reported it to the organizer who then took some action to speak to them. Accommodation bedding was horrible. Although we were only in the hotel rooms for 4 hours due to the extremely late flights and transport. The air conditioner didn’t work in some locations but as it’s passed midnight, nothing could be done. The day trip organizers didn’t follow the route and locations planned by the tour organizer. When I questioned it after the day ended, it was only then the tour organizer told me the guide couldn’t take us there for ‘this reason’ and ‘that reason’. Nothing was discussed by the guide on the day. The guide also missed the lunch stops. Specifically said ‘no we don’t have lunch on todays trip’ to everyone on the bus. I sent a message to the organizer and he called her and then she had to apologize and say ‘I don’t have any information about it, so I didn’t know’. First day we were picked up at 4:30am. Flight to pamukkale. Tour ended at 4:30pm. Then a 3 hour drive to Kusadasi in preparation for the Ephesus tour. At the hotel at 7:30pm. Had to wake at 7am for the Ephesus trip (no issue here). Full day in Ephesus. Finished at 4:30. 1hr drive to the airport. 8:30pm flight to cappadocia. Arrived at 10:30pm. Waited at the airport for another flight so they could fill the bus. Left at 11:30pm. Got to the hotel at 12:30am. Had to wake at 4:00am for pickup for hot air balloon trip. Got 3 hours sleep. Full day tour. Finished at 5:00pm. 6:00pm transfer to airport for an hour drive. Flight left at 8:15pm. Arrived into Istanbul at 10:00pm. Back to hotel at 11:00pm. Nothing went to schedule - too much waiting for other people and other flights. Therefore 2 nights of limited sleep. Not enough to get through all the activities. Food in pamukkale and Ephesus was horrible - like a road side restaurant. Cappadocia was good food and restaurant. All the day trips take you to other locations not indicated on the itinerary by the tour organizer. Everyday we went to a ‘leather factory’, ‘carpet factory’ and ‘ceramic factory’. These are just scam locations. I understand the manufacturing and bargaining is part of the culture but they preach that they are the largest manufacturer of leather in Turkey and under the control of the Turkish government and make products for all the major brands such as Gucci, Chanel, Prada - and they stock these items in house. But everything is requested in $US. They are desperate for a sale. You can easily take another 60-70% off the marked prices. You have to work for it. We were offered a Turkish rug for $1600US. 15 minutes later by the time we were walking out the price was down to $500 with a suitcase supplied to pack it and take it on the plane. They just brought this suitcase out from around the corner. Doesn’t take a lot of effort and I question the authenticity of any item or factory that you are taken to.
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  Turkey Tour Booking commented on this review

  Dear Cameron Thank you very much for sharing your experiences with us. Since the cars are man-made, they can malfunction, the first thing happened to you, we spent a lot of effort and quickly allocated a new vehicle for 10-15 minutes without making you... Show more
  
  Trip date: September 2022
• 

  HAZEL

  · May 18th, 2022
  Awesome tour guides..
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  Turkey Tour Booking commented on this review

  Dear Hazel, It was our pleasure to welcome you to Turkey and we are so happy to hear you had a wonderful time. We really appreciate your review and your recommendation to others for our company. Kind regards Senol
  Trip date: May 2022
• G

  Greenberg

  · April 24th, 2022
  We had a fantastic time in Turkey through Senol. The company had great communication. He was online all the time. He was very friendly and very helpful. The local tour guides; lovely tour guides were really knowledgeable and knew how to handle the tours very very well. Definitely, we will use this tour great agency again whenever I visit Turkey in the future. Thank you so much for making our travel to Turkey as the best experience so far. Highly recommended.
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  Turkey Tour Booking commented on this review

  Dear Greenberg, Thank you so much for sharing your experiences with us and we hope you enjoyed your time during tour. We hope we will be able to serve you here in our tour service again. Best regards Senol
  Trip date: February 2022
• A

  Australian

  · January 6th, 2020
  Excellent tour! Very informative and organized well. Tour guides friendly, knowledgeable and helpful. Hotels good. Communication with the tour company was one of the best I ever had before
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  Trip date: December 2019
• KP

  Karen

  · January 3rd, 2020
  Overall very good. Tour contact very responsive, great accommodation was arranged. The guide at Ephesus was the best, the other 2 guides need to be better for Cappadocia and Pamukkale.
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  Trip date: December 2019
• AC

  Alfred

  · November 16th, 2019
  All those sale stops for expensive pottery, olive oil, jewelry, and extremely high priced leather products, make this tour far less enjoyable. Felt sorry for those novice travelers, they keep falling for the high pressure sale tactic and keep feeding the sharks.
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  Trip date: November 2019
• LR

  Luz Myriam

  · October 30th, 2019
  Fantastic, nice person
  Trip date: October 2019