Customer Reviews

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  dianne

  · August 5th, 2024
  The best tour guide Caterina and a wonderful group of 6 had an absolute best of times. Caterina was so In formative and always ready to help. She had a personality that made our trip spectacular.
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  Intrepid Travel commented on this review

  Hello Dianne, thank you so much for taking the time to post a review. We are delighted to learn that you trip was everything you wanted and more. That you had a wonderful group and the best tour leader. We hope you will find another of our itineraries... Show more
  Trip date: July 2024
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  Jesinta

  · July 14th, 2022
  mecol was great. went above and beyond
  

  Intrepid Travel commented on this review

  Hi Jesinta! We are glad you had an amazing tour in Italy with us! Our guides are truly amazing and it wonderful to hear that they went above and beyond! Thank you so much for your feedback.
  Trip date: June 2022
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  Eric

  · June 23rd, 2022
  Micol was the best! Hope all other Intrepid...
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  Intrepid Travel commented on this review

  Hi Eric, Many thanks for the email and so wonderful to hear you enjoyed your time in Italy! Micol is one of our best so we are extra happy to know that you were taken care of and in good hands. We look forward to welcoming you on your next adventure!... Show more
  Trip date: May 2022
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  Mark

  · June 10th, 2022
  Congratulations to our tour leader Micole who managed to help us with trains directions, booking museums and taking us out to nice restaurants. If you book a tour with this company you will be so lucky to have her. Accomodations : I was not satisified with the hotels provided during this trip even if most of them are labeled as 3 stars, the rooms were quite small and the beds also even as a european standards. Hotel in Rome was nice but the inside of the room looked as if the paintjob and AC installation was not quite finished (inside of the vents still visible, paintjob on the walls looked it has been finished in a quick way). The neigbourhood around Rome Termini was quite dirty and we had to be careful in the evening for drunk people. Florence : hotel was very close to train station which was good. I did not like the fact that there was no common room to have breakfast with the other guests. Lucca : this was the best hotel of the trip, the manager was very nice, breakfast was wonderful. La Spezia : it was the worst hotel ever, all the guests had to be on different floors and up to 5 flight of stairs without an elevator with a suitcase is not acceptable for the price we paid. The hotel was located way too close to the station, we could hear the train until late at night. Even if it was written in the contract that the people who paid for a single supplement would have to share a room in La Spezia, I think Intrepid should manage to book a hotel where all the guests can have their single room. Worst part of this hotel, a couple in our group had to walk 10 minutes away from the hotel because the first hotel was full...... Neither the hotel manager and the tour leader were informed of this situation beforehand. Asti : it was a good surprise for a 2 star hotel even if we expected to be in a 3 star hotel as the rest of the trip. I have nothing to add regarding this hotel. Maybe something closer to the bars and restaurants would be nice. Lake Como : hotel was not good. The rooms were almost on the main road itself, we could hear the motocycles and the cars passing in front of our window passing all night. Very hard to sleep properly. I would recommend getting another hotel away from the main road. Venice : location of the hotel was very central, quite good. The bathroom was ridiculous, as small as a camping bathroom, everytime we took a shower the whole bathroom floor would get wet. Room looked quite outdated with that red wallpaper and many dead mosquitoes smashed on the wall. I would not recommed this hotel. Transportation : most of the trains we took were on time and efficient. The only thing that needs to be improved is to provide a direct train from Milan to Venice and not having to take 2 regional trains and run through the station to catch the second train.
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  Intrepid Travel commented on this review

  Hi Mark! Thank you for taking the time to provide feedback and details of your experiences throughout your time with us in Italy. Thank you for the kind words you have shared about our local leader Micole. Our local leaders are really proud to provide... Show more
  Trip date: May 2022
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  Dianne

  · November 6th, 2019
  The tour itself was a bit ambitious - not...
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  Intrepid Travel commented on this review

  Hi Dianne, thank you so much for the feedback and we will be sure to pass it on. Great to hear that the leader was top notch, we are very proud of them. See you again soon! Intrepid
  Trip date: October 2019
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  Margaret C

  · September 18th, 2019
  The tour was a fantastic insight into best of the various regions of Italy.
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  Trip date: April 2019
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  Angela C

  · September 18th, 2019
  This trip was superb,I definitely intend to travel with intrepid again and would recommend this trip and intrepid as a company to any friends travelling.
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  Trip date: April 2019
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  Guy L

  · September 18th, 2019
  Well-organized, good value, many opportunities for free time, good group of fellow travelers.
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  Trip date: April 2019
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  Amanda B

  · September 18th, 2019
  Stayed at really central places. Andrea, our guide, was amazing. His orientation walks were fabulous and extremely informative, his passion is obvious.The places we visited were great, transport etc was very well organised, dinnertime meal venues were well chosen.
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  Trip date: April 2019
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  Katharina D

  · September 18th, 2019
  I didn't like that I had to pay again my own room in 2 cities, I paid already before for an own room in general. Also I didn't like the mix of the group.
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  Trip date: April 2019